TECHNICAL SUPPORT
We are sorry that you are having problems with our product. Let’s find a solution to the situation together.
2N ACADEMY & E-learning
A new course Visual Monitoring with instant access is now available at 2N Academy. 
Content:
- Physical Security: Alarm, Tamper Switch, Anti-vandal, Security Relay, 802.1x, Door State Detection, Exit button.
- Cyber Security: Password Management, Web Configuration Encryption, Call Encryption, Audio Encryption
- Access Security: Silent Alarm, Scrambled Keypad, False Access Attempts Limit, Anti-Passback, Multi-factor authentication
Duration: 30 minutes
Language: English
Webinar courses
| Language | Date | Time | Link | Type |
|---|---|---|---|---|
| Italian | April 22, 2024 | 14:00 | Perchè scegliere il controllo accessi 2N | Sales |
| French | April 25, 2024 | 10:00 | 2N OS 2.43 : introduction des nouvelles fonctionnalités | Sales |
| English | April 25, 2024 | 14:00 | Access Unit QR Code Reader | Sales |
| Spanish | April 30, 2024 | 10:00 | Configuración Básica Videoportero 4G SIN HILOS con Control de Accesos | Sales |
| English | April 30, 2024 | 12:30 | 2N Learn Online Tools | Sales |
| English | April 30, 2024 | 13:30 | Access Control by 2N | Sales |
Start learning now at your own pace and get the 2N official certificate. All the courses are designed for international audience. There are subtitles and visual guidance to help you get through and have fun learning in our online interactive courses.
Contact technical support
As an installing integrator, after you have used our online resources above and have not solved your issue, then there are two ways to contact Tech Support for North America & Canada. Your issues will be handled in the order they were recieved (usually in the same day).
Online Helpdesk
Sign in with your Axis online account and create new ticket.
Call Us
US Technical support:
1 800 444 2947
(from 9:00 am to 8:00 pm EST)
Elevator Systems
If you need support for 2N Elevator products, fill out the contact form or call us at
+420 228 880 382
(from 9:00 a.m. to 5:00 p.m. CET (Mon-Fri))