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2N

TECHNICAL SUPPORT

We are sorry that you are having problems with our product. Let’s find a solution to the situation together.

2N ACADEMY & E-learning

A new course Visual Monitoring with instant access is now available at 2N Academy

Content: 

  • Physical Security: Alarm, Tamper Switch, Anti-vandal, Security Relay, 802.1x, Door State Detection, Exit button.
  • Cyber Security: Password Management, Web Configuration Encryption, Call Encryption, Audio Encryption
  • Access Security: Silent Alarm, Scrambled Keypad, False Access Attempts Limit, Anti-Passback, Multi-factor authentication

Duration: 30 minutes

Language: English

Webinar courses

Language Date Time Link Type
English August 30, 2022 11:00 IP Style and Internal Answering Units Sales
German September 6, 2022 14:30 15 Minuten mit ... Retrofit Sales
German September 6, 2022 15:00 15 Minuten mit ... WaveKey Sales
German September 8, 2022 9:30 15 Minuten mit ... IP Style Sales
German September 8, 2022 10:00 15 Minuten mit ... Zutrittskontrolle M Sales
Spanish September 22, 2022 9:15 Solución de 2N para PIMES Sales
Czech September 27, 2022 15:00 Přístupový systém od 2N - základní přehled Sales
Spanish September 28, 2022 9:30 Solución 2N para el sector Built To Rent (BTR) Sales
Spanish October 13, 2022 9:30 Como gestionar remotamente una instalación de videoportero y control de acceso de 2N Sales

Start learning now at your own pace and get the 2N official certificate. All the courses are designed for international audience. There are subtitles and visual guidance to help you get through and have fun learning in our online interactive courses. 

Contact Us


  • Chat with a Technician

    To contact our technician, please open the chat at the bottom of this page. (9am - 4:30pm CET)

  • Contact Form

    2N provides technical support for all products that have been purchased directly from our company. Get in touch with us.

  • Call Us

    General (CZ&ENG):
    +420 228 880 382*
    UK:
    +44 203 510 5770*
    France:
    +33 1 88 89 02 98*
    Germany:
    +49 4133 2029999*
    Australia:
    +61 1300 294 747**

*from 9:00 a.m. to 5:00 p.m. CET (Mon-Fri).

**from 9:00 a.m. to 5:00 p.m. Melbourne time UTC/GMT +11 (Mon – Fri)

Product Purchased from a 2N Distributor

If you purchased a 2N product from one of our distributors, you are entitled to technical support directly from them. Contact your 2N distributor.
Contact distributor

Supporto per i distributori

2N fornisce il supporto tecnico per tutti i prodotti che vengono acquistati direttamente dalla nostra azienda. Contattateci!

*dalle 9:00 alle 17:00 CET (lun-ven).

Phone Support

Call us on
+420 228 880 574* (ENG)
+420 228 880 384* (CZ)
and enter your PIN.