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2N

TECHNICAL SUPPORT

We are sorry that you are having problems with our product. Let’s find a solution to the situation together.

Knowledge Base

Currently, we are facing issues with our incoming messages to the Technical support portal. Therefore there might cause a delay in our responses. We are working on a solution and we hope we will be back to business soon. We are sorry for any inconvenience caused.
2N Technical support team.

2N ACADEMY & E-learning

A new course Visual Monitoring with instant access is now available at 2N Academy

Content: 

  • Physical Security: Alarm, Tamper Switch, Anti-vandal, Security Relay, 802.1x, Door State Detection, Exit button.
  • Cyber Security: Password Management, Web Configuration Encryption, Call Encryption, Audio Encryption
  • Access Security: Silent Alarm, Scrambled Keypad, False Access Attempts Limit, Anti-Passback, Multi-factor authentication

Duration: 30 minutes

Language: English

Webinar courses

French November 30, 2022 10:00 Les avantages de My2N dans la pratique Sales
German November 30, 2022 13:00 Integration 2N und Milestone – Online-Schulung in Deutsch Sales
English December 1, 2022 15:00 2N Virtual Classroom: 2N IP Lift Solutions: How to modernise your elevator Sales
English December 7, 2022 12:00 IP Solutions for Residential Buildings Sales
English December 8, 2022 9:30 2N Solution for SME Sales
Spanish December 12, 2022 16:00 Formación comercial introductoria de 2N Sales
Spanish December 13, 2022 16:00 SIP básico en 2N / Capacidades SIP de un portero 2N Technical
Spanish December 14, 2022 9:30 Soluciones y herramientas de 2N para promociones residenciales Sales
German December 14, 2022 14:00 2N Lösung für KMU Sales
French December 28, 2022 10:00 Les solutions 2N Pour vos projets résidentiels Sales
French January 26, 2023 10:00 Contrôleurs d'accès IP : produits et solutions 2N Sales

Start learning now at your own pace and get the 2N official certificate. All the courses are designed for international audience. There are subtitles and visual guidance to help you get through and have fun learning in our online interactive courses. 

Contact Us


  • Chat with a Technician

    To contact our technician, please open the chat at the bottom of this page. (9am - 4:30pm CET)

  • Contact Form

    2N provides technical support for all products that have been purchased directly from our company. Get in touch with us.

  • Call Us

    General (CZ&ENG):
    +420 228 880 382*
    UK:
    +44 203 510 5770*
    France:
    +33 1 88 89 02 98*
    Germany:
    +49 4133 2029999*
    Spain:
    +34 919 540 607*
    Australia:
    +61 1300 294 747**

*from 9:00 a.m. to 5:00 p.m. CET (Mon-Fri).

**from 9:00 a.m. to 5:00 p.m. Melbourne time UTC/GMT +11 (Mon – Fri)

Product Purchased from a 2N Distributor

If you purchased a 2N product from one of our distributors, you are entitled to technical support directly from them. Contact your 2N distributor.
Contact distributor

Assistance aux distributeurs

2N fournit un support technique pour tous les produits qui sont achetés directement auprès de notre société. Connectez-vous avec nous!

*de 9h00 à 17h00 CET (lun-ven).

Phone Support

Call us on
+420 228 880 574* (ENG)
+420 228 880 384* (CZ)
and enter your PIN.