Soporte del producto 2N LiftGate

Una pasarela IoT que transforma un ascensor normal en una moderna solución IP del siglo XXI.

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SBOM - 2N EasyGate IP, 2N LiftGate.json

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Fecha de publicación:	01/11/2024
Tamaño del archivo:	61 kB
Tipo	application/json

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Firmware 1.15.3 - 2N LiftGate - EU

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Firmware

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Fecha de publicación:	23/04/2026
Tamaño del archivo:	74 MB
Tipo	application/x-zip-compressed

Release notes LiftGate

Version: 1.15.3

Final version: 1.15.3.0.4

Date of issue: 16.4.2026

New features and improvements:

Functionality ‘Fireman’ allows to use connected IP device as fireman communicator in lift, using SIP server in device (LIG2N-699)
Function to send message when batteries are going to be flat according to EN 81-28, necessary for TUV certification (LIG2N-715)
New version of wireless modules supporting with SDK used, security demand (LIG2N-745, 749, 750,
Restriction for SMS setting phone number can be applicated id demanded (LIG2N-783)
Default setting of wireless connection changed to roaming enable (LIG2N-753)
Added functionality needed for Open VPN certificate management – uploading, downloading, deleting (LIG2N-412)
Counter of LiftGate malfunction – resets because of module malfunction, LiftGate process crash, Daemon resets and user invoked reset (LIG2N-692, 693, 814)
When uploading of any file in progress, the selection menu is not displayed to avoid confusing of the user (LIG2N-769)
When battery disconnected, the information is displayed in Battery menu and parameters connected with battery are grey (LIG2N-755)
Adding parameters which can be set by SMS – parameters of DNS servers (LIG2N-780)
Defined format of configuration SMS – unification with EasyGate IP (LIG2N-826, 828)

Bugfixes:

High pulse load on DSL connection can generate disturbance on power source 48V resulting in block of PoE source - fixed (LIG2N-726)
When firmware upload is interrupted, the next upgrade can be performed only after device restart (LIG2N-582)
Damaged battery can be incorrectly detected, found zero capacity can induce zero dividing error resulting in wrong functionality (LIG2N-738)
Flooding log by error messages of Linux Avahi daemon (LIG2N-709)
Error in decoding of long SMS for configuration, now can be more commands sent in one SMS (LIG2N-756)
Protection against https certificate with incorrect format added (LIG2N-767)
Autometic change of IP address when connection thru WAN port changed, after reconnection is necessary to perform reset of device (LIG2N-459)
Incorrect signaling of battery capacity by LED Battery fixed (LIG2N-773)
Error with VoIP authentication (realm) fixed (LIG2N-816)

Version: 1.15.0

Final version: 1.15.0.0.4

Date of issue: 13.3.2025

New features and improvements:

Possibility to disable Ping service on LAN and WAN, default setting – disabled (LIG-631)
Open VPN supported on IPv6 (LIG-331)
Increased length of PIN for SIM, maximal length 8 digits (LIG-626)
Authorization PAP/CHAP added for wireless connection (LIG-649)
Multicast DNS ability (MDNS) added (LIG-697)
Configuration for comment during login to web interface according IEC-62443-4-2, CR 1.12 added (LIG-640)
Battery life time alert set to default value 730 days (LIG-509)

Bugfixes:

Battery management improvement, protection against overloading by comparing capacity and charge added (LIG-672, LIG-684, LIG-689)
Communication supported by VLAN between LAN port on central unit and WAN failed (LIG-703)
Redirecting router solicit message to LAN as multicast message to speed up connecting devices in LAN to WAN after switching connection to WAN (LAN-535)
Incorrect signaling of data connection after mobile network connection lost fixed (LIG-584, LIG-585, LIG-586)

Version: 1.14.0

Final version: 1.14.0.0.3

Date of issue: 25.10.2024

New features and improvements:

Specific configuration for Wurtec added (LIG-651)
Bridge mode for IPv.6 enabled in default configuration (LIG-656)
Battery low reporting improvement – both capacity and voltage considered (LIG-662)
Filtering of signal level messages in syslog – suppressing unimportant changes evidence to avoid syslog overload (LIG-665)
Battery management and syslog registration improvement (LIG-666, LIG-667, LIG-672, LIG-679, LIG-680, LIG-681)
Support for Verizon – certification, support for standard use for data connection (LIG-641)
Periodical refresh of data connection available by configuration (LIG-644)
Roaming enabled and XLAT disabled as default setting in ordering numbers for Cedes - 5024101E-CDS, 5024101US-CDS (LIG-642, LIG-646)

Bugfixes:

Failed connection in Verizon network fixed (LIG-635, LIG-654, LIG-655, LIG-647, LIG-660, LIG-661, LIG-664, LIG-673)

Version: 1.13.0

Final version: 1.13.0.0.6

Date of issue: 7.3.2024

New features and improvements:

VLAN support (LIG-606, 620, 627)
Improved monitoring by EC – network interface monitoring by websockets (LIG-615)
Time window for log – limited number of unsuccessful login (LIG-619)
IPv6/464XLAT technology selected as default setting (LIG-634)
Bugfixes:

Interrupted upload of FW can be restored after device reset – fixed (LIG-582)
Packed transfer by using 464XLAT (IPv.4/IPv.6) fixed – Zero Tier issue (LIG-633)

Version: 1.12.1

Final version: 1.12.1.0.4

Date of issue: 23.5.2023

New features and improvements:

Battery load regulation without battery temperature measuring (LIG-559)
Advertising of LAN IPv6 prefix to WAN to allow addressing of LAN devices thru WAN (RFC4191 type 24) (LIG-526)
Implementation of 464XLAT for IPv6 – Ipv4 connectivity support (LIG-510, 511, 512)
Events – wget support for IPv6 added (LIG-332)
Secure boot implemented (LIG-581)

Bugfixes:

Check for new version from Elevator center fixed (LIG-562)
Battery charger setting in boot section – fixed incorrect loading in short time period after power on or restart (LIG-564)
Incorrect ping to current DNS server fixed (LIG-528)
Error during selected SIM change fixed (LIG-533)
Network status message during roaming is not correct – home network signalized (LIG-536)
Routing error to WAN when mobile connection available fixed (LIG-479)
Roaming setting error fixed, when setting changed, she setting is active immediately (LIG-567)
When 4G technology selected and network fixing set the device is not able to register to the network – fixed (LIG-580)

Version: 1.11.0

Final version: 1.11.0.0.10

Date of issue: 17.1.2023

New features and improvements:

IPv6 support for connection to wireless network, LAN and WAN (LIG-232, 324, 325, 326, 327, 328, 329, 330, 331, 332, 333, 334, 335, 453)
Module EC25-AF integration – prepared for AT&T and Verizon support in USA (LIG-422)
Security improvements – protection of ports against unauthorized access (LIG-465, 467)
Security improvements – tools and rights of processes in firmware (LIG-468, 470)
Security improvements – protection of secret data in device (LIG-471, 469, 474, 488, 493, 497)
Security improvement – Firmware protected by digital signature. Side effect – downgrade is not possible. (LIG-498)

Bugfixes:

Routing to WAN blocked when routing to wireless network set (LIG-479)
Keyword field option hide added (LIG-507)
Login credentials delayed after logout in web form (LIG-506)
Data after SIM switching initiated by SIM replacing occasionally blocked (LIG-522, 532)
DHCP error when connection technology changed or connection lost (LIG-521, 523)
SIP registration error when routing WAN-Wireless changed (LIG-525)
Incorrect log of error which doesn’t occur (LIG-531)

Version: 1.10.1

Final version: 1.10.1.10.18

Date of issue: 17.10.2022

New features and improvements:

Confirmation for factory default reset requested (LIG-354)
Open VPN – added logging by name and password (LIG-411)
Open VPN – possibility to load debug messages to syslog (LIG-413)
Open VPN updated to version 2.5
Change in data sent by events to My2N – decrease of message number (LIG-423)
Change in massaging of FW upgrade progress to have more precise information about upgrade in EC (LIG-424)
Persistent connection during configuration thru EC – keep alive packets added (LIG-431)
Charging current to battery optimalization to improve life duration of battery (LIG-433, LIG-440, LIG-447)
Support of null APN (LIG-314)
Improvement in temperature management (LIG-207, LIG-425, LIG-435)
Incoming voice call rejected – no destination for connect available (LIG-408)
Certificate renew driven by EC available (LIG-338)

Bugfixes:

Added hint for table Restriction for SMS (LIG-321)
Lost events when connection interrupted (LIG-430)
Time for start of version with EC25-AF is shorter – optimalization (LIG-415)
Protection against duplicity in static DHCP table (LIG-400)
Battery expiration is not signaled by LED nor web menu (LIG-388)
Missing board temperature actualization in status of LIG (LIG-437)
Routing from LAN to VPN error (LIG-448)
Incorrect signalization of blocked SIM (LIG-449)
Missing temperature range check for temperature limit (LIG-454)

Version: 1.10.0

Final version: 1.10.0.10.12

Date of issue: 24.1.2022

New features and improvements:

Connectivity to Elevator Center (EC) for remote access and configuration
US version with connectivity to AT&T and Verizon available
Setting mobile configuration from “voice centric” to “data centric”
Modification of LiftGate web – preliminary version replaced
Rx/Tx data counter for data flow registering added
Default route setting – mobile network, WAN backup

Bugfixes:

SIM2 reading error fixed
SIM PIN setting fixed
SSL library version updated – compatibility issue
Syslog to IP address fixed
Shorter connection time to EC after change of routing
Port forwarding to WAN fixed

Version: 1.9.0

Final version: 1.9.0.9.3

Date of issue: 28.5.2021

First customer version – basic functionality according manual

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Manuales más recientes

Manual de instalación - 2N LiftGate (1.15.3)

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CAD drawings elevator systems

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CAD y BIM

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Fecha de publicación:	11/06/2026
Tamaño del archivo:	20 MB
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Firmware 1.15.3 - 2N LiftGate - EU

Software y firmware

Firmware

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Fecha de publicación:	23/04/2026
Tamaño del archivo:	74 MB
Tipo	application/x-zip-compressed

Release notes LiftGate

Version: 1.15.3

Final version: 1.15.3.0.4

Date of issue: 16.4.2026

New features and improvements:

Functionality ‘Fireman’ allows to use connected IP device as fireman communicator in lift, using SIP server in device (LIG2N-699)
Function to send message when batteries are going to be flat according to EN 81-28, necessary for TUV certification (LIG2N-715)
New version of wireless modules supporting with SDK used, security demand (LIG2N-745, 749, 750,
Restriction for SMS setting phone number can be applicated id demanded (LIG2N-783)
Default setting of wireless connection changed to roaming enable (LIG2N-753)
Added functionality needed for Open VPN certificate management – uploading, downloading, deleting (LIG2N-412)
Counter of LiftGate malfunction – resets because of module malfunction, LiftGate process crash, Daemon resets and user invoked reset (LIG2N-692, 693, 814)
When uploading of any file in progress, the selection menu is not displayed to avoid confusing of the user (LIG2N-769)
When battery disconnected, the information is displayed in Battery menu and parameters connected with battery are grey (LIG2N-755)
Adding parameters which can be set by SMS – parameters of DNS servers (LIG2N-780)
Defined format of configuration SMS – unification with EasyGate IP (LIG2N-826, 828)

Bugfixes:

High pulse load on DSL connection can generate disturbance on power source 48V resulting in block of PoE source - fixed (LIG2N-726)
When firmware upload is interrupted, the next upgrade can be performed only after device restart (LIG2N-582)
Damaged battery can be incorrectly detected, found zero capacity can induce zero dividing error resulting in wrong functionality (LIG2N-738)
Flooding log by error messages of Linux Avahi daemon (LIG2N-709)
Error in decoding of long SMS for configuration, now can be more commands sent in one SMS (LIG2N-756)
Protection against https certificate with incorrect format added (LIG2N-767)
Autometic change of IP address when connection thru WAN port changed, after reconnection is necessary to perform reset of device (LIG2N-459)
Incorrect signaling of battery capacity by LED Battery fixed (LIG2N-773)
Error with VoIP authentication (realm) fixed (LIG2N-816)

Version: 1.15.0

Final version: 1.15.0.0.4

Date of issue: 13.3.2025

New features and improvements:

Possibility to disable Ping service on LAN and WAN, default setting – disabled (LIG-631)
Open VPN supported on IPv6 (LIG-331)
Increased length of PIN for SIM, maximal length 8 digits (LIG-626)
Authorization PAP/CHAP added for wireless connection (LIG-649)
Multicast DNS ability (MDNS) added (LIG-697)
Configuration for comment during login to web interface according IEC-62443-4-2, CR 1.12 added (LIG-640)
Battery life time alert set to default value 730 days (LIG-509)

Bugfixes:

Battery management improvement, protection against overloading by comparing capacity and charge added (LIG-672, LIG-684, LIG-689)
Communication supported by VLAN between LAN port on central unit and WAN failed (LIG-703)
Redirecting router solicit message to LAN as multicast message to speed up connecting devices in LAN to WAN after switching connection to WAN (LAN-535)
Incorrect signaling of data connection after mobile network connection lost fixed (LIG-584, LIG-585, LIG-586)

Version: 1.14.0

Final version: 1.14.0.0.3

Date of issue: 25.10.2024

New features and improvements:

Specific configuration for Wurtec added (LIG-651)
Bridge mode for IPv.6 enabled in default configuration (LIG-656)
Battery low reporting improvement – both capacity and voltage considered (LIG-662)
Filtering of signal level messages in syslog – suppressing unimportant changes evidence to avoid syslog overload (LIG-665)
Battery management and syslog registration improvement (LIG-666, LIG-667, LIG-672, LIG-679, LIG-680, LIG-681)
Support for Verizon – certification, support for standard use for data connection (LIG-641)
Periodical refresh of data connection available by configuration (LIG-644)
Roaming enabled and XLAT disabled as default setting in ordering numbers for Cedes - 5024101E-CDS, 5024101US-CDS (LIG-642, LIG-646)

Bugfixes:

Failed connection in Verizon network fixed (LIG-635, LIG-654, LIG-655, LIG-647, LIG-660, LIG-661, LIG-664, LIG-673)

Version: 1.13.0

Final version: 1.13.0.0.6

Date of issue: 7.3.2024

New features and improvements:

VLAN support (LIG-606, 620, 627)
Improved monitoring by EC – network interface monitoring by websockets (LIG-615)
Time window for log – limited number of unsuccessful login (LIG-619)
IPv6/464XLAT technology selected as default setting (LIG-634)
Bugfixes:

Interrupted upload of FW can be restored after device reset – fixed (LIG-582)
Packed transfer by using 464XLAT (IPv.4/IPv.6) fixed – Zero Tier issue (LIG-633)

Version: 1.12.1

Final version: 1.12.1.0.4

Date of issue: 23.5.2023

New features and improvements:

Battery load regulation without battery temperature measuring (LIG-559)
Advertising of LAN IPv6 prefix to WAN to allow addressing of LAN devices thru WAN (RFC4191 type 24) (LIG-526)
Implementation of 464XLAT for IPv6 – Ipv4 connectivity support (LIG-510, 511, 512)
Events – wget support for IPv6 added (LIG-332)
Secure boot implemented (LIG-581)

Bugfixes:

Check for new version from Elevator center fixed (LIG-562)
Battery charger setting in boot section – fixed incorrect loading in short time period after power on or restart (LIG-564)
Incorrect ping to current DNS server fixed (LIG-528)
Error during selected SIM change fixed (LIG-533)
Network status message during roaming is not correct – home network signalized (LIG-536)
Routing error to WAN when mobile connection available fixed (LIG-479)
Roaming setting error fixed, when setting changed, she setting is active immediately (LIG-567)
When 4G technology selected and network fixing set the device is not able to register to the network – fixed (LIG-580)

Version: 1.11.0

Final version: 1.11.0.0.10

Date of issue: 17.1.2023

New features and improvements:

IPv6 support for connection to wireless network, LAN and WAN (LIG-232, 324, 325, 326, 327, 328, 329, 330, 331, 332, 333, 334, 335, 453)
Module EC25-AF integration – prepared for AT&T and Verizon support in USA (LIG-422)
Security improvements – protection of ports against unauthorized access (LIG-465, 467)
Security improvements – tools and rights of processes in firmware (LIG-468, 470)
Security improvements – protection of secret data in device (LIG-471, 469, 474, 488, 493, 497)
Security improvement – Firmware protected by digital signature. Side effect – downgrade is not possible. (LIG-498)

Bugfixes:

Routing to WAN blocked when routing to wireless network set (LIG-479)
Keyword field option hide added (LIG-507)
Login credentials delayed after logout in web form (LIG-506)
Data after SIM switching initiated by SIM replacing occasionally blocked (LIG-522, 532)
DHCP error when connection technology changed or connection lost (LIG-521, 523)
SIP registration error when routing WAN-Wireless changed (LIG-525)
Incorrect log of error which doesn’t occur (LIG-531)

Version: 1.10.1

Final version: 1.10.1.10.18

Date of issue: 17.10.2022

New features and improvements:

Confirmation for factory default reset requested (LIG-354)
Open VPN – added logging by name and password (LIG-411)
Open VPN – possibility to load debug messages to syslog (LIG-413)
Open VPN updated to version 2.5
Change in data sent by events to My2N – decrease of message number (LIG-423)
Change in massaging of FW upgrade progress to have more precise information about upgrade in EC (LIG-424)
Persistent connection during configuration thru EC – keep alive packets added (LIG-431)
Charging current to battery optimalization to improve life duration of battery (LIG-433, LIG-440, LIG-447)
Support of null APN (LIG-314)
Improvement in temperature management (LIG-207, LIG-425, LIG-435)
Incoming voice call rejected – no destination for connect available (LIG-408)
Certificate renew driven by EC available (LIG-338)

Bugfixes:

Added hint for table Restriction for SMS (LIG-321)
Lost events when connection interrupted (LIG-430)
Time for start of version with EC25-AF is shorter – optimalization (LIG-415)
Protection against duplicity in static DHCP table (LIG-400)
Battery expiration is not signaled by LED nor web menu (LIG-388)
Missing board temperature actualization in status of LIG (LIG-437)
Routing from LAN to VPN error (LIG-448)
Incorrect signalization of blocked SIM (LIG-449)
Missing temperature range check for temperature limit (LIG-454)

Version: 1.10.0

Final version: 1.10.0.10.12

Date of issue: 24.1.2022

New features and improvements:

Connectivity to Elevator Center (EC) for remote access and configuration
US version with connectivity to AT&T and Verizon available
Setting mobile configuration from “voice centric” to “data centric”
Modification of LiftGate web – preliminary version replaced
Rx/Tx data counter for data flow registering added
Default route setting – mobile network, WAN backup

Bugfixes:

SIM2 reading error fixed
SIM PIN setting fixed
SSL library version updated – compatibility issue
Syslog to IP address fixed
Shorter connection time to EC after change of routing
Port forwarding to WAN fixed

Version: 1.9.0

Final version: 1.9.0.9.3

Date of issue: 28.5.2021

First customer version – basic functionality according manual

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Sistemas de ascensores - Catálogo HQ (EN)

Marketing

Catálogo

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Fecha de publicación:	09/10/2025
Tamaño del archivo:	19 MB
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Ciberseguridad en los ascensores (ES)

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Folletos

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Fecha de publicación:	19/09/2025
Tamaño del archivo:	3 MB
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Comunicaciones de emergencia en ascensores - Folleto (ES)

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Fecha de publicación:	04/06/2025
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Folleto del producto (ES) - 2N LiftGate

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Fecha de publicación:	04/06/2025
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Declaración de Conformidad (EN) - 2N LiftGate

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Declaración de conformidad

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Fecha de publicación:	28/05/2025
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Presentación del Producto (EN) - 2N Comunicación de emergencia del ascensor

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Fecha de publicación:	29/11/2024
Tamaño del archivo:	37 MB
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SBOM - 2N EasyGate IP, 2N LiftGate.json

Software y firmware

Software

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Fecha de publicación:	01/11/2024
Tamaño del archivo:	61 kB
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Sistemas de ascensores - Catálogo (EN)

Marketing

Catálogo

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Fecha de publicación:	19/08/2024
Tamaño del archivo:	2 MB
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Self-evaluation (EN) - IEC 62443-4-2

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Certificaciones del producto

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Fecha de publicación:	30/07/2024
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Certificate (EN) - IEC 62443-4-1

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Actualmente no hay preguntas frecuentes disponibles para este producto.

Preguntas frecuentes.

Especificaciones técnicas

Fuente de alimentación

Voltaje:

100 - 230V AC

Frecuencia:

50/60Hz

Entrada de energía:

65W, para 2x Cabin Switch

Fuente de alimentación de respaldo:

batería de plomo incorporada, 12V, 9A, incluida
Red de Telefonía Móvil

Bandas GSM:

EU (EGSM 900 MHz, GSM 1800 MHz), AU (EGSM 850/900 MHz, GSM 1800/1900 MHz)

Bandas UMTS:

EU (850/900/2100 MHz), AU (850/900/1900/2100 MHz), US (850/1700/1900 MHz)

Bandas LTE:

EU (B1, B3, B5, B7, B8, B20), US (B2, B4, B5, B12, B13, B14, B66, B71), AU (B1, B3, B5, B7, B28, B40)

Tarjeta SIM:

2 ranuras, (U)SIM, 1.8V, 3V
Antena

Número:

2x (Main y diversity)

Impedancia:

50Ω

Tipo de conector:

F-SMA
Interfaz

LAN:

4x RJ-45, 1 Gbps (1x WAN, 3x LAN)

Protocolos admitidos:

IPv4, IPv6, ICMP, DNS, DHCP opt. 66, NAT, HTTP, HTTPS, WS, NTP, OpenVPN, Syslog

Entradas:

2x 0 - 24 V (nivel bajo 0-2 V, alto 4-24 V)

Salida de relé:

2, contactos NO y NC, bloque de terminales COM, max. 30 V / 1 A DC, max. 125 V / 0.3 A AC
Propiedades mecánicas

Temperatura de operación:

-20 a 50°C

Dimensiones (ancho x alto x profundidad):

270 × 240 × 80 mm

Clasificación de la cubierta:

IP20

Peso:

4,7 kg con batería, 2,2 kg sin batería

Actualmente no hay videotutoriales disponibles para este producto.

¿Necesitas hablar con alguien?

¡Nuestro equipo está aquí para ti! Selecciona tu región o foco

Apoyo al cliente
Soporte para distribuidores 2N y CIP
Producto comprado en un distribuidor 2N
Garantía y RMA

Chatear con un técnico

Para ponerse en contacto con nuestro técnico, utilice el chat situado en la parte inferior de esta página. Nada de bots: hable con un técnico real de 2N a través de nuestro chat en directo
Disponible de 9.00 a 16.30. CET

Llámenos

Disponible de 9:00 a.m. a 5:00 p.m. CET (lunes a viernes).

General (Checo & Inglés) +420 228 880 382
Reino Unido +44 203 510 5770
Francia +33 1 88 89 02 98
Alemania +44 203 510 5770
España +34 919 540 607
Italia +39 02 3055 9053

Formulario de contacto

Rellene nuestro formulario de asistencia técnica y alguien se pondrá en contacto con usted lo antes posible.

Póngase en contacto con nosotros

Portal de soporte para distribuidores 2N y CIP

Crea y gestiona tus casos técnicos.

Ir al portal de soporte

Soporte telefónico

Prepare su PIN y llámenos al:

Checo +420 228 880 384*
Inglés +420 228 880 574*

* Disponible de 9:00 am a 5:00 pm EST

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Soporte del producto 2N LiftGate

Aplicaciones y software

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Manual de instalación - 2N LiftGate (1.15.3)

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Fuente de alimentación

Red de Telefonía Móvil

Antena

Interfaz

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¿Necesitas hablar con alguien?

Chatear con un técnico

Llámenos

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