Assistance produit 2N LiftGate

Une passerelle IoT qui transforme un ascenseur ordinaire en une solution IP moderne du 21e siècle.

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SBOM - 2N EasyGate IP, 2N LiftGate.json

Logiciels et micrologiciels

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Date de publication :	2024-11-01
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Firmware

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Firmware 1.15.3 - 2N LiftGate - US

Logiciels et micrologiciels

Firmware

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Date de publication :	2026-04-23
Taille du fichier :	82 MB
Type	application/x-zip-compressed

Release notes LiftGate

Version: 1.15.3

Final version: 1.15.3.0.4

Date of issue: 16.4.2026

New features and improvements:

Functionality ‘Fireman’ allows to use connected IP device as fireman communicator in lift, using SIP server in device (LIG2N-699)
Function to send message when batteries are going to be flat according to EN 81-28, necessary for TUV certification (LIG2N-715)
New version of wireless modules supporting with SDK used, security demand (LIG2N-745, 749, 750,
Restriction for SMS setting phone number can be applicated id demanded (LIG2N-783)
Default setting of wireless connection changed to roaming enable (LIG2N-753)
Added functionality needed for Open VPN certificate management – uploading, downloading, deleting (LIG2N-412)
Counter of LiftGate malfunction – resets because of module malfunction, LiftGate process crash, Daemon resets and user invoked reset (LIG2N-692, 693, 814)
When uploading of any file in progress, the selection menu is not displayed to avoid confusing of the user (LIG2N-769)
When battery disconnected, the information is displayed in Battery menu and parameters connected with battery are grey (LIG2N-755)
Adding parameters which can be set by SMS – parameters of DNS servers (LIG2N-780)
Defined format of configuration SMS – unification with EasyGate IP (LIG2N-826, 828)

Bugfixes:

High pulse load on DSL connection can generate disturbance on power source 48V resulting in block of PoE source - fixed (LIG2N-726)
When firmware upload is interrupted, the next upgrade can be performed only after device restart (LIG2N-582)
Damaged battery can be incorrectly detected, found zero capacity can induce zero dividing error resulting in wrong functionality (LIG2N-738)
Flooding log by error messages of Linux Avahi daemon (LIG2N-709)
Error in decoding of long SMS for configuration, now can be more commands sent in one SMS (LIG2N-756)
Protection against https certificate with incorrect format added (LIG2N-767)
Autometic change of IP address when connection thru WAN port changed, after reconnection is necessary to perform reset of device (LIG2N-459)
Incorrect signaling of battery capacity by LED Battery fixed (LIG2N-773)
Error with VoIP authentication (realm) fixed (LIG2N-816)

Version: 1.15.0

Final version: 1.15.0.0.4

Date of issue: 13.3.2025

New features and improvements:

Possibility to disable Ping service on LAN and WAN, default setting – disabled (LIG-631)
Open VPN supported on IPv6 (LIG-331)
Increased length of PIN for SIM, maximal length 8 digits (LIG-626)
Authorization PAP/CHAP added for wireless connection (LIG-649)
Multicast DNS ability (MDNS) added (LIG-697)
Configuration for comment during login to web interface according IEC-62443-4-2, CR 1.12 added (LIG-640)
Battery life time alert set to default value 730 days (LIG-509)

Bugfixes:

Battery management improvement, protection against overloading by comparing capacity and charge added (LIG-672, LIG-684, LIG-689)
Communication supported by VLAN between LAN port on central unit and WAN failed (LIG-703)
Redirecting router solicit message to LAN as multicast message to speed up connecting devices in LAN to WAN after switching connection to WAN (LAN-535)
Incorrect signaling of data connection after mobile network connection lost fixed (LIG-584, LIG-585, LIG-586)

Version: 1.14.0

Final version: 1.14.0.0.3

Date of issue: 25.10.2024

New features and improvements:

Specific configuration for Wurtec added (LIG-651)
Bridge mode for IPv.6 enabled in default configuration (LIG-656)
Battery low reporting improvement – both capacity and voltage considered (LIG-662)
Filtering of signal level messages in syslog – suppressing unimportant changes evidence to avoid syslog overload (LIG-665)
Battery management and syslog registration improvement (LIG-666, LIG-667, LIG-672, LIG-679, LIG-680, LIG-681)
Support for Verizon – certification, support for standard use for data connection (LIG-641)
Periodical refresh of data connection available by configuration (LIG-644)
Roaming enabled and XLAT disabled as default setting in ordering numbers for Cedes - 5024101E-CDS, 5024101US-CDS (LIG-642, LIG-646)

Bugfixes:

Failed connection in Verizon network fixed (LIG-635, LIG-654, LIG-655, LIG-647, LIG-660, LIG-661, LIG-664, LIG-673)

Version: 1.13.0

Final version: 1.13.0.0.6

Date of issue: 7.3.2024

New features and improvements:

VLAN support (LIG-606, 620, 627)
Improved monitoring by EC – network interface monitoring by websockets (LIG-615)
Time window for log – limited number of unsuccessful login (LIG-619)
IPv6/464XLAT technology selected as default setting (LIG-634)
Bugfixes:

Interrupted upload of FW can be restored after device reset – fixed (LIG-582)
Packed transfer by using 464XLAT (IPv.4/IPv.6) fixed – Zero Tier issue (LIG-633)

Version: 1.12.1

Final version: 1.12.1.0.4

Date of issue: 23.5.2023

New features and improvements:

Battery load regulation without battery temperature measuring (LIG-559)
Advertising of LAN IPv6 prefix to WAN to allow addressing of LAN devices thru WAN (RFC4191 type 24) (LIG-526)
Implementation of 464XLAT for IPv6 – Ipv4 connectivity support (LIG-510, 511, 512)
Events – wget support for IPv6 added (LIG-332)
Secure boot implemented (LIG-581)

Bugfixes:

Check for new version from Elevator center fixed (LIG-562)
Battery charger setting in boot section – fixed incorrect loading in short time period after power on or restart (LIG-564)
Incorrect ping to current DNS server fixed (LIG-528)
Error during selected SIM change fixed (LIG-533)
Network status message during roaming is not correct – home network signalized (LIG-536)
Routing error to WAN when mobile connection available fixed (LIG-479)
Roaming setting error fixed, when setting changed, she setting is active immediately (LIG-567)
When 4G technology selected and network fixing set the device is not able to register to the network – fixed (LIG-580)

Version: 1.11.0

Final version: 1.11.0.0.10

Date of issue: 17.1.2023

New features and improvements:

IPv6 support for connection to wireless network, LAN and WAN (LIG-232, 324, 325, 326, 327, 328, 329, 330, 331, 332, 333, 334, 335, 453)
Module EC25-AF integration – prepared for AT&T and Verizon support in USA (LIG-422)
Security improvements – protection of ports against unauthorized access (LIG-465, 467)
Security improvements – tools and rights of processes in firmware (LIG-468, 470)
Security improvements – protection of secret data in device (LIG-471, 469, 474, 488, 493, 497)
Security improvement – Firmware protected by digital signature. Side effect – downgrade is not possible. (LIG-498)

Bugfixes:

Routing to WAN blocked when routing to wireless network set (LIG-479)
Keyword field option hide added (LIG-507)
Login credentials delayed after logout in web form (LIG-506)
Data after SIM switching initiated by SIM replacing occasionally blocked (LIG-522, 532)
DHCP error when connection technology changed or connection lost (LIG-521, 523)
SIP registration error when routing WAN-Wireless changed (LIG-525)
Incorrect log of error which doesn’t occur (LIG-531)

Version: 1.10.1

Final version: 1.10.1.10.18

Date of issue: 17.10.2022

New features and improvements:

Confirmation for factory default reset requested (LIG-354)
Open VPN – added logging by name and password (LIG-411)
Open VPN – possibility to load debug messages to syslog (LIG-413)
Open VPN updated to version 2.5
Change in data sent by events to My2N – decrease of message number (LIG-423)
Change in massaging of FW upgrade progress to have more precise information about upgrade in EC (LIG-424)
Persistent connection during configuration thru EC – keep alive packets added (LIG-431)
Charging current to battery optimalization to improve life duration of battery (LIG-433, LIG-440, LIG-447)
Support of null APN (LIG-314)
Improvement in temperature management (LIG-207, LIG-425, LIG-435)
Incoming voice call rejected – no destination for connect available (LIG-408)
Certificate renew driven by EC available (LIG-338)

Bugfixes:

Added hint for table Restriction for SMS (LIG-321)
Lost events when connection interrupted (LIG-430)
Time for start of version with EC25-AF is shorter – optimalization (LIG-415)
Protection against duplicity in static DHCP table (LIG-400)
Battery expiration is not signaled by LED nor web menu (LIG-388)
Missing board temperature actualization in status of LIG (LIG-437)
Routing from LAN to VPN error (LIG-448)
Incorrect signalization of blocked SIM (LIG-449)
Missing temperature range check for temperature limit (LIG-454)

Version: 1.10.0

Final version: 1.10.0.10.12

Date of issue: 24.1.2022

New features and improvements:

Connectivity to Elevator Center (EC) for remote access and configuration
US version with connectivity to AT&T and Verizon available
Setting mobile configuration from “voice centric” to “data centric”
Modification of LiftGate web – preliminary version replaced
Rx/Tx data counter for data flow registering added
Default route setting – mobile network, WAN backup

Bugfixes:

SIM2 reading error fixed
SIM PIN setting fixed
SSL library version updated – compatibility issue
Syslog to IP address fixed
Shorter connection time to EC after change of routing
Port forwarding to WAN fixed

Version: 1.9.0

Final version: 1.9.0.9.3

Date of issue: 28.5.2021

First customer version – basic functionality according manual

Télécharger les notes de mise à jour

Derniers manuels

Manuel d'installation - 2N LiftGate (1.15.3)

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Firmware 1.15.3 - 2N LiftGate - US

Logiciels et micrologiciels

Firmware

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Date de publication :	2026-04-23
Taille du fichier:	82 MB
Taper	application/x-zip-compressed

Release notes LiftGate

Version: 1.15.3

Final version: 1.15.3.0.4

Date of issue: 16.4.2026

New features and improvements:

Functionality ‘Fireman’ allows to use connected IP device as fireman communicator in lift, using SIP server in device (LIG2N-699)
Function to send message when batteries are going to be flat according to EN 81-28, necessary for TUV certification (LIG2N-715)
New version of wireless modules supporting with SDK used, security demand (LIG2N-745, 749, 750,
Restriction for SMS setting phone number can be applicated id demanded (LIG2N-783)
Default setting of wireless connection changed to roaming enable (LIG2N-753)
Added functionality needed for Open VPN certificate management – uploading, downloading, deleting (LIG2N-412)
Counter of LiftGate malfunction – resets because of module malfunction, LiftGate process crash, Daemon resets and user invoked reset (LIG2N-692, 693, 814)
When uploading of any file in progress, the selection menu is not displayed to avoid confusing of the user (LIG2N-769)
When battery disconnected, the information is displayed in Battery menu and parameters connected with battery are grey (LIG2N-755)
Adding parameters which can be set by SMS – parameters of DNS servers (LIG2N-780)
Defined format of configuration SMS – unification with EasyGate IP (LIG2N-826, 828)

Bugfixes:

High pulse load on DSL connection can generate disturbance on power source 48V resulting in block of PoE source - fixed (LIG2N-726)
When firmware upload is interrupted, the next upgrade can be performed only after device restart (LIG2N-582)
Damaged battery can be incorrectly detected, found zero capacity can induce zero dividing error resulting in wrong functionality (LIG2N-738)
Flooding log by error messages of Linux Avahi daemon (LIG2N-709)
Error in decoding of long SMS for configuration, now can be more commands sent in one SMS (LIG2N-756)
Protection against https certificate with incorrect format added (LIG2N-767)
Autometic change of IP address when connection thru WAN port changed, after reconnection is necessary to perform reset of device (LIG2N-459)
Incorrect signaling of battery capacity by LED Battery fixed (LIG2N-773)
Error with VoIP authentication (realm) fixed (LIG2N-816)

Version: 1.15.0

Final version: 1.15.0.0.4

Date of issue: 13.3.2025

New features and improvements:

Possibility to disable Ping service on LAN and WAN, default setting – disabled (LIG-631)
Open VPN supported on IPv6 (LIG-331)
Increased length of PIN for SIM, maximal length 8 digits (LIG-626)
Authorization PAP/CHAP added for wireless connection (LIG-649)
Multicast DNS ability (MDNS) added (LIG-697)
Configuration for comment during login to web interface according IEC-62443-4-2, CR 1.12 added (LIG-640)
Battery life time alert set to default value 730 days (LIG-509)

Bugfixes:

Battery management improvement, protection against overloading by comparing capacity and charge added (LIG-672, LIG-684, LIG-689)
Communication supported by VLAN between LAN port on central unit and WAN failed (LIG-703)
Redirecting router solicit message to LAN as multicast message to speed up connecting devices in LAN to WAN after switching connection to WAN (LAN-535)
Incorrect signaling of data connection after mobile network connection lost fixed (LIG-584, LIG-585, LIG-586)

Version: 1.14.0

Final version: 1.14.0.0.3

Date of issue: 25.10.2024

New features and improvements:

Specific configuration for Wurtec added (LIG-651)
Bridge mode for IPv.6 enabled in default configuration (LIG-656)
Battery low reporting improvement – both capacity and voltage considered (LIG-662)
Filtering of signal level messages in syslog – suppressing unimportant changes evidence to avoid syslog overload (LIG-665)
Battery management and syslog registration improvement (LIG-666, LIG-667, LIG-672, LIG-679, LIG-680, LIG-681)
Support for Verizon – certification, support for standard use for data connection (LIG-641)
Periodical refresh of data connection available by configuration (LIG-644)
Roaming enabled and XLAT disabled as default setting in ordering numbers for Cedes - 5024101E-CDS, 5024101US-CDS (LIG-642, LIG-646)

Bugfixes:

Failed connection in Verizon network fixed (LIG-635, LIG-654, LIG-655, LIG-647, LIG-660, LIG-661, LIG-664, LIG-673)

Version: 1.13.0

Final version: 1.13.0.0.6

Date of issue: 7.3.2024

New features and improvements:

VLAN support (LIG-606, 620, 627)
Improved monitoring by EC – network interface monitoring by websockets (LIG-615)
Time window for log – limited number of unsuccessful login (LIG-619)
IPv6/464XLAT technology selected as default setting (LIG-634)
Bugfixes:

Interrupted upload of FW can be restored after device reset – fixed (LIG-582)
Packed transfer by using 464XLAT (IPv.4/IPv.6) fixed – Zero Tier issue (LIG-633)

Version: 1.12.1

Final version: 1.12.1.0.4

Date of issue: 23.5.2023

New features and improvements:

Battery load regulation without battery temperature measuring (LIG-559)
Advertising of LAN IPv6 prefix to WAN to allow addressing of LAN devices thru WAN (RFC4191 type 24) (LIG-526)
Implementation of 464XLAT for IPv6 – Ipv4 connectivity support (LIG-510, 511, 512)
Events – wget support for IPv6 added (LIG-332)
Secure boot implemented (LIG-581)

Bugfixes:

Check for new version from Elevator center fixed (LIG-562)
Battery charger setting in boot section – fixed incorrect loading in short time period after power on or restart (LIG-564)
Incorrect ping to current DNS server fixed (LIG-528)
Error during selected SIM change fixed (LIG-533)
Network status message during roaming is not correct – home network signalized (LIG-536)
Routing error to WAN when mobile connection available fixed (LIG-479)
Roaming setting error fixed, when setting changed, she setting is active immediately (LIG-567)
When 4G technology selected and network fixing set the device is not able to register to the network – fixed (LIG-580)

Version: 1.11.0

Final version: 1.11.0.0.10

Date of issue: 17.1.2023

New features and improvements:

IPv6 support for connection to wireless network, LAN and WAN (LIG-232, 324, 325, 326, 327, 328, 329, 330, 331, 332, 333, 334, 335, 453)
Module EC25-AF integration – prepared for AT&T and Verizon support in USA (LIG-422)
Security improvements – protection of ports against unauthorized access (LIG-465, 467)
Security improvements – tools and rights of processes in firmware (LIG-468, 470)
Security improvements – protection of secret data in device (LIG-471, 469, 474, 488, 493, 497)
Security improvement – Firmware protected by digital signature. Side effect – downgrade is not possible. (LIG-498)

Bugfixes:

Routing to WAN blocked when routing to wireless network set (LIG-479)
Keyword field option hide added (LIG-507)
Login credentials delayed after logout in web form (LIG-506)
Data after SIM switching initiated by SIM replacing occasionally blocked (LIG-522, 532)
DHCP error when connection technology changed or connection lost (LIG-521, 523)
SIP registration error when routing WAN-Wireless changed (LIG-525)
Incorrect log of error which doesn’t occur (LIG-531)

Version: 1.10.1

Final version: 1.10.1.10.18

Date of issue: 17.10.2022

New features and improvements:

Confirmation for factory default reset requested (LIG-354)
Open VPN – added logging by name and password (LIG-411)
Open VPN – possibility to load debug messages to syslog (LIG-413)
Open VPN updated to version 2.5
Change in data sent by events to My2N – decrease of message number (LIG-423)
Change in massaging of FW upgrade progress to have more precise information about upgrade in EC (LIG-424)
Persistent connection during configuration thru EC – keep alive packets added (LIG-431)
Charging current to battery optimalization to improve life duration of battery (LIG-433, LIG-440, LIG-447)
Support of null APN (LIG-314)
Improvement in temperature management (LIG-207, LIG-425, LIG-435)
Incoming voice call rejected – no destination for connect available (LIG-408)
Certificate renew driven by EC available (LIG-338)

Bugfixes:

Added hint for table Restriction for SMS (LIG-321)
Lost events when connection interrupted (LIG-430)
Time for start of version with EC25-AF is shorter – optimalization (LIG-415)
Protection against duplicity in static DHCP table (LIG-400)
Battery expiration is not signaled by LED nor web menu (LIG-388)
Missing board temperature actualization in status of LIG (LIG-437)
Routing from LAN to VPN error (LIG-448)
Incorrect signalization of blocked SIM (LIG-449)
Missing temperature range check for temperature limit (LIG-454)

Version: 1.10.0

Final version: 1.10.0.10.12

Date of issue: 24.1.2022

New features and improvements:

Connectivity to Elevator Center (EC) for remote access and configuration
US version with connectivity to AT&T and Verizon available
Setting mobile configuration from “voice centric” to “data centric”
Modification of LiftGate web – preliminary version replaced
Rx/Tx data counter for data flow registering added
Default route setting – mobile network, WAN backup

Bugfixes:

SIM2 reading error fixed
SIM PIN setting fixed
SSL library version updated – compatibility issue
Syslog to IP address fixed
Shorter connection time to EC after change of routing
Port forwarding to WAN fixed

Version: 1.9.0

Final version: 1.9.0.9.3

Date of issue: 28.5.2021

First customer version – basic functionality according manual

Télécharger les notes de version

CAD drawings elevator systems

Technique

CAO et BIM

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Date de publication :	2026-04-15
Taille du fichier:	20 MB
Taper	application/x-zip-compressed

Systèmes d´ascenseurs - Catalogue HQ (EN)

Marketing

Catalogue

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Date de publication :	2025-10-09
Taille du fichier:	19 MB
Taper	application/pdf

Cybersécurité dans les ascenseurs (FR)

Marketing

Brochures

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Date de publication :	2025-09-19
Taille du fichier:	3 MB
Taper	application/pdf

Présentation du produit (EN) - 2N Communication d'urgence pour les ascenseurs

Marketing

Présentations

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Date de publication :	2024-11-29
Taille du fichier:	37 MB
Taper	application/vnd.openxmlformats-officedocument.presentationml.presentation

SBOM - 2N EasyGate IP, 2N LiftGate.json

Logiciels et micrologiciels

Software

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Date de publication :	2024-11-01
Taille du fichier:	61 kB
Taper	application/json

Systèmes d´ascenseurs - Catalogue (EN)

Marketing

Catalogue

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Date de publication :	2024-10-16
Taille du fichier:	2 MB
Taper	application/pdf

Communications d'urgence dans les ascenseurs - Dépliant (EN)

Marketing

Brochures

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Date de publication :	2024-10-16
Taille du fichier:	2 MB
Taper	application/pdf

Self-evaluation (EN) - IEC 62443-4-2

Technique

Certifications de produits

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Date de publication :	2024-10-15
Taille du fichier:	292 kB
Taper	application/pdf

Certificate (EN) - IEC 62443-4-1

Technique

Certifications de produits

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Date de publication :	2024-10-15
Taille du fichier:	543 kB
Taper	application/pdf

Get ready for the transition to 4G (EN)

Marketing

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Date de publication :	2024-10-15
Taille du fichier:	1 MB
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2N Solutions pour ascenseurs - histoires à succès (EN)

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Réussites

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Date de publication :	2024-10-13
Taille du fichier:	439 kB
Taper	application/pdf

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Il n'y a actuellement aucune FAQ disponible pour ce produit.

Spécifications techniques

Bloc d’alimentation

Tension:

100 - 230V AC

Fréquence:

50/60Hz

Alimentation entrante:

65W, pour 2× interrupteur de cabine

Alimentation de secours:

batterie au plomb intégrée, 12V, 9A, inclus
Réseau Cellulaire

Bandes GSM:

EU (EGSM 900 MHz, GSM 1800 MHz), AU (EGSM 850/900 MHz, GSM 1800/1900 MHz)

UMTS Bands:

EU (850/900/2100 MHz), AU (850/900/1900/2100 MHz), US (850/1700/1900 MHz)

Bandes LTE:

EU (B1, B3, B5, B7, B8, B20), US (B2, B4, B5, B12, B13, B14, B66, B71), AU (B1, B3, B5, B7, B28, B40)

Carte SIM:

2 emplacements, (U)SIM, 1.8V, 3V
Antenne

Numéro:

2× (principale et diversité)

Impédance:

50Ω

Type de connecteur:

F-SMA
Interfaces

LAN:

4x RJ-45, 1 Gbps (1x WAN, 3x LAN)

Protocoles pris en charge:

IPv4, IPv6, ICMP, DNS, DHCP opt. 66, NAT, HTTP, HTTPS, WS, NTP, OpenVPN, Syslog

Inputs:

2× 0–24 V (niveau bas 0–2 V, niveau haut 4–24 V)

Sortie de relais:

2, NO et NC contact, borne COM, max. 30 V / 1 A CC, max. 125 V / 0,3 A CA
Caractéristiques mécaniques

Température de fonctionnement:

-20 a 50°C

Dimensions (l x h x p):

270 × 240 × 80 mm

Poids:

4,7 kg avec batterie, 2,2 kg sans batterie

Il n'y a actuellement aucun tutoriel vidéo disponible pour ce produit.

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Contact pour le soutien technique aux États-Unis

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(Anglais) Disponible de 9 h à 17 h CET (du lundi au vendredi).

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Antenne

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