Access
My2N supports various forms of access. The access providing service in the 2N ecosystem is called 2N Residential Access. If active on the device, this service can be used for configuring access.
In this section you will learn:
What access methods can be used and how to set them up.
How to create and manage access groups.
How access on the apartment level and user works.
The access rights can be further set in the following ways:
Access Groups – top of the access permission structure – you can add users, apartments and devices to an access group. All these units are accessible to the users in the required access group.
User Settings – access permissions are only set for an individual user. The user is linked to the device that the user uses or the apartment to which the user is assigned.
Apartment Settings – access permissions are set for an apartment. Then, access is granted to all the Apartment Users. When a user is removed from an apartment, the user access rights related to that apartment are also modified.
The resulting access rights are a combination of these settings.
The user must also be assigned Access Methods for access to work.
Access Methods
In My2N you can set up three basic access methods for the user. The visitor access is described in Section Creating Visitors.
PIN (possibly linked to a QR code for visitors)
Access card / fob
My2N app (via Bluetooth)
PIN Code
The PIN provides a quick and secure access. Follow the procedure below to create a PIN for a user. Refer to Creating Visitors for visitor PIN creating details.
Creating PIN Code
Select the desired Company and Site.
Go to Site Users.
For the desired user, click ... and select Generate New PIN.
The code will be generated automatically; if you want to generate a new PIN, click Generate.
Click Save and Send PIN for confirmation.
Now the PIN has been created. If equipped with the necessary access rights in relation to the device, the user can now enter the PIN on the device for access.
Access card / fob
RFID Key Fobs are a convenient way of access, especially for regular users. To create a RFID Key Fob for a user, follow the procedure below.
Adding RFID Key Fob
Select the desired Company and Site.
Go to Site Users.
For the desired user, click ... and select Assign new card / fob.
Enter the key fob code manually into Card / Fob ID.
If you own an RFID reader, plug it into your computer, click Start Reading and present the chip to the reader.
Click Assign for confirmation.
Now the access card / fob has been added. If equipped with the necessary access rights related to the device, the user can now tap the access card / fob on the device reader for access.
My2N Application
Access via the My2N app allows you to use a Bluetooth-enabled mobile app to open the door.
Site settings for Access via My2N
Access via the app is disabled by default. Follow the procedure below to change the default application access settings for a site.
Select the desired Company and Site.
Go to Site Settings.
Expand the Access tab.
Click Configure.
Select Manage via My2N.
Click Next.
Choose the option that best fits the situation.
If you are setting up access via the My2N app for the first time, both the options will have the same effect.
Click Configure for confirmation.
To deactivate access via the My2N app, follow the procedure below.
Select the desired Company and Site.
Go to Site Settings.
Expand the Access tab.
Click Deactivate.
Type deactivate in the text box.
Click Deactivate for confirmation.
2N Mobile Access
2N Mobile Access provides access via the My2N app using Bluetooth. 2N Mobile Access can be set up in several ways.
Press Mode
The Press mode allows you to open a door in the application interface by pressing Search for Doors Nearby > Lock icon for the desired door.
Touch Mode
The Touch mode allows you to open a door by touching the Bluetooth button on the intercom or access unit. The intercom or access unit detects the approach of the phone and opens the door when you touch it.
Card Mode
The Card mode allows you to open a door by holding the phone near the RFID reader.
To enable the Card mode, go to Settings > Mobile Access in My2N and enable Card Mode.
Motion Mode
The Motion mode detects your arrival via a camera and opens the door for you automatically.
Caution
The Motion mode must be activated on the intercom via 2N Remote Configuration. Instructions for activation can be found here.
Note
For access via the My2N app using Bluetooth:
The application must be granted permission to use Bluetooth.
Bluetooth must be enabled on your phone.
The Motion mode is only valid on camera-equipped devices.
Enabling Access via My2N
To enable access via the My2N app, follow the instructions below.
Select the desired Company and Site.
Go to Site Users.
For the desired user, click ... and select Allow Access via My2N.
Caution
The My2N access can only be activated on one phone at a time. If any of the users activates the card for the same device, it will be deactivated on the other phone.
Caution
The user must also activate this feature in their mobile My2N app (version 3.0.0 or higher). The user will be informed of this via email and in-app notifications.
Click Enable for confirmation.
Open the My2N app on your phone.
Click + and select My2N Account/Device ID.
Log in to the My2N app.
Grant the application the required permissions and press Finish.
You can see the access card to your site in the Mobile Access section.
Press Activate.
Click Activate for confirmation.
Grant the application the additional required permissions and press Continue.
The application is now set up correctly. In case the user and device are assigned to the appropriate access group, the application can be used for access by pressing Doors Found Nearby followed by pressing the Lock icon.
You can deactivate the access card in the My2N app any time by pressing ... on the access card, > Deactivate > Deactivate.
Access Groups
The access group system is an easy way to organize the access rights for users, devices and apartments under a separate entity. To create an access group, follow the procedure below.
Creating Access Group
Select the desired Company and Site.
Go to Access Settings.
Click Create Access Group.
Complete the mandatory data.
Add Access Group Description for easier identification and management.
Click Create Group for confirmation.
You are now in the details of the access group created.
Adding Device to Access Group
Select the desired Company and Site.
Go to Access Settings and click ... next to the desired access group.
Click Add Device to Group.
Select the desired devices in Devices.
Click Add to Group for confirmation.
Adding Users to Access Group
Go to Access Settings and click ...next to the desired access group.
Click Add Users to Group.
Select the desired users in Users.
You can also add new users here, similarly as in the procedure in Subs. Adding Users to Apartments point 3.b.
In this case, the My2N platform includes visitors as users too. To create a visitor, follow the procedure in Subs. Creating Visitors.
Click Add to Group for confirmation.
Adding Apartments to Access Group
Note
If the access group is in a Residential site type, it is mandatory to add Apartment to the access group.
Select the desired Company and Site.
Go to Access Settings and click... for the access group you want.
Click Add Apartment to Group.
Select the desired apartments in Apartment.
Click Add to Group for confirmation.
Access Logs
The Access Logs section lists all the access attempts in the site. Check Show Only Problematic Records to view problematic records. At the same time, you can specifically search for data in the search box on the top right. The access data is only stored in My2N for 90 days.
You can also check the access data in your application – History > Accesses.
Remember to enable logging for each device to record access logs. Follow the procedure below to enable logging:
Select the desired Company and Site.
Go to Devices.
Click the desired device.
Expand the Access tab.
Toggle the switch in the Access Log field.
Logging is now enabled.