STEP 1: Configure basic access for users

Before you start configuring occupancy management, you need to have users created in the system and their access assigned to the relevant doors. Without this, it won’t be possible to set up the access logic correctly.
You can find the procedure in the official manual here:

STEP 2: Explanation of ACCESS POINT 1 and ACCESS POINT 2

• There are two ACCESS POINTS (directions) - ACCESS POINT 1 and ACCESS POINT 2.
• Access Units and IP Intercoms with one reader, please set as ACCESS POINT 1 (follow STEP 3).

If there are connected extension modules as well:
A) All extension readers that are on the same door side as the main unit please set as ACCESS POINT 1 (the same as the main unit, follow STEP 3).

 
B) All extension readers that are on the opposite door side than the main unit please set as ACCESS POINT 2 (follow STEP 3).

STEP 3: Configure ACCESS POINT 1 and ACCESS POINT 2 in devices

• Go to device's web management. You can use Access Commander feature:

Version 3.0 or newer

• In your device go to section Access -> Access rules  and select ACCESS POINT 1 or ACCESS POINT 2 for access modules.
  • ACCESS POINT 1 is substituted by "Door Entry" value, ACCESS POINT 2 is substituted by "Door Exit" value.

• Door Entry, Door Exit:

• • "Door Entry" = ACCESS POINT 1
  • "Door Exit" = ACCESS POINT 2

In this section you are setting:

• If there is only ACCESS POINT 1, please go to section Access -> Access rules, enable ACCESS POINT 1 (Entry) and disable ACCESS POINT 2 (Exit).
• If both ACCESS POINTS are used in the device, then please enable both ACCESS POINTS (Entry Rules and Exit Rules).
• If both ACCESS POINTS (Entry Rules & Exit Rules) are disabled, device can't be added to Area restrictions in STEP 5.

 

• At the same time you have to assign what module you set as Entry and what modules you set up as Exit.

 

• If you are using your device for both entry and exit you need to allow both Entry and Exit and set modules you want to use for entry as entry module (or exit module) under Access -> Access rules -> Module -> Manage.

• If you want to use the unit for Entry only, turn off the Exit, and assign all your modules as entry.

• If you want to use the unit for Exit only, turn off the Entry, and assign all your modules as exit.

•  If you set up two devices, one for entry and second one for exit you can create restricted area where you have to use one for entrance and second one for exit:

STEP 4: Configure Area Restrictions (Occupancy area)

• Go to Access Commander - section Area restrictions - Area list and create restricted area to monitor occupancy.

STEP 5: Add devices to Restricted Area.

• In the created Restricted area click on Add devices button:

STEP 6: Set which ACCESS POINT is for Entry and which ACCESS POINT is for Exit

• Click on configuration button and select which ACCESS POINTS (readers) are used for Entry to the area and which ACCESS POINTS (readers) are used to Exit the area:

Example:

There is an error message after adding the device

• Verify the device is added to the Zone - if the device was added to the restricted area but later removed from the Zone, the restriction will not work correctly.
• If there are "problems to be solved" as in the picture below, please go back to STEP 3 to check configuration of ACCESS POINTS ("Entry rule", "Exit rule" in devices).
  • Make sure that all access rules on the devices are set up correctly.
    Make sure that all modules are correctly assigned to Entry or Exit.
• After resolving the issue we recommend to delete the device from the Anti-passback area and add it again.
• If the device is functioning correctly but still showing an error, try removing it from the Restricted Area and adding it again.
• If all the devices are set up correctly but still not working as expected (no anti-passback), try removing them from the area restrictions and adding them again.