Suporte ao produto 2N StarGate / BlueStar / BlueTower
Aplicativos e software
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Firmware
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FAQ
- 2N SIM Star blocks FW upgrade on gateways
- 2N SIM Star shows a low ACD value
- 2N SIM Star shows a low ASR value
- 2N StarGate - Multiple outbound SMS web users
- AUX card - I'm connected via RS232 to COM2(AUX card) and I cannot upload new voice messages
- Avaya - How to interconnect with Avaya Aura Communication Manager using ISDN
- Call routing - Call to GSM number goes over PRI2 interface
- Call routing - Changes in call routing in firmware 1.20+ compared to earlier versions on 2N StarGate and 2N® BlueTower
- Call routing - How can I allow dynamic CLIP routing?
- Connection via HyperTerminal - How can I connect using HyperTerminal?
- Connection via Putty - How can I connect using Putty?
- Credit check - How to check credit of SIM card?
- Factory reset - How to make a factory reset
- Firmware Upgrade - How to make a firmware upgrade on 2N VoiceBlue Next?
- Free minutes - All free minutes are exceeded and I still want to be able to make calls GSM
- Free minutes - I want to use only free minutes on my SIM cards. What should I set it?
- Free minutes - Why is SIM1 still connected to the network after all free minutes have been used?
- Hardware - Compatibility of hardware between the latest (M202) and old (M112) CPU
- Hardware - How to upgrade older 2N StarGate to the latest HW version
- How to change the password of VPN connection for MikroTik?
- How to connect a 2N GSM gateway to an IP PBX
- How to provide all information to effectively resolve a technical issue on 2N StarGate or 2N BlueTower?
- How to report an issue on 2N SIM Star?
- How to set a call simulation on 2N SIM Star Server?
- INIT status - What is necessary to check, if INIT led light on VoIP card shines red?
- INIT status - What to do if all cards are still in "INIT" status?
- INIT status - What to do if VoIP card is still in INIT status?
- INIT status - Why is Init LED blinking on GSM or UMTS card on 2N StarGate or 2N BlueTower?
- Installation - How to install 2N SIM Star Server?
- Installation - How to install a new gateway? - Step-by-step guide
- IP setting - How to call through gateway on private network from public network?
- IP setting - How to register the gateway on domain name instead of IP address?
- IP setting - How to register the gateway on domain name instead of IP address?
- IP setting - How to set the default GW/mask for the IP of VoIP card?
- Legacy tools - M112 CPU
- License extension - I need to extend my license for 2N StarGate or 2N BlueTower. What information should I give you?
- License - How to upload licenses?
- License - What information is needed for generating license?
- LOG file - I see the message "HCX err" in the gateway log. What does it mean?
- Network Trace - How to get Wireshark network trace and network trace from 2N StarGate / 2N BlueTower?
- PRI card - What to check if LED Lay 1 and/or 2 on PRI card do not light up/blink
- SIM card usage - How to switch SIM card every 4 hours?
- SIM card usage - How to switch SIM cards at the specific time of day?
- SIM card - What to check if SIM card does not log to GSM network?
- SMS at no answer - SMS at no aswer does not contain the called party number
- SMS messages - How to send and receive messages? - SMS gateway integration
- SMS messages - How to set SMS2Email and Email2SMS on 2N StarGate with CPU M202 version (2013+) with Microsoft Outlook?
- SMS messages - How to set SMS2Email and Email2SMS on 2N StarGate with CPU M202 version (2013+) with Mozilla Thunderbird?
- SMS messages - How to set SMS2Email and Email2SMS on 2N StarGate with CPU M202 version (2013+) with Windows Live Mail?
- Static IP address - How to set up static IP address SG EN
- Static IP address on MikroTik router
- Tarrifs - Tariffs settings complete description
- Test call - How to make test calls?
- The IMSI or SCID file cannot be imported in 2N SIM Star
- The SIM cards do not assign or not log in GSMs view on 2N SIM Star
- The simulation of incoming calls with 2N SIM Star Server does not work
- Trace - How to get internal trace from 2N StarGate / 2N BlueTower?
- Trace - trying to trace ("AT!Rx", "AT!Lx" commands) 2N StarGate or 2N BlueTower responds "BUSY".
- Voice recognition - How to set Voice recognition (number portability detection)?
- VoIP card - I have a new VoIP card. What should I do to make it work?
Atualmente, não existem especificações técnicas disponíveis para este produto.
No momento, não há tutoriais em vídeo disponíveis para este produto.
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