Troubleshooting

• Check that the switch is in position 0/I.

• Check the power supply and battery status

The data LED is lit according to the SIP settings.

• Switch off and on again, the signaling LEDs should go off in 3 seconds to indicate the current device status.

• Make sure that the SIM card is inserted.

• Check that the inserted SIM card is not secured with a PIN code.

• Check the antenna connection.

• Choose a location with a good network signal.

• Check the phone line connection.

• The device is not initialized after start-up (about 20 seconds after switching on).

• Check the settings for power and wireless network errors in Services / Signaling.

• Check that the switch is in position 0/I.

• Check the power supply and battery status.

• Press the RESET button to unlock the USB if the 2N EasyGate IP+ settings allow so. Otherwise, you must restore the factory settings.

• To log in to the device, use 2N Elevator Center.

• Use USB to log in to the device.