TECHNICAL SUPPORT
We are sorry that you are having problems with our product. Let’s find a solution to the situation together.
Knowledge Base
Currently, we are facing issues with our incoming messages to the Technical support portal. Therefore there might cause a delay in our responses. We are working on a solution and we hope we will be back to business soon. We are sorry for any inconvenience caused.
2N Technical support team.
2N ACADEMY & E-learning
A new course Visual Monitoring with instant access is now available at 2N Academy. 
Content:
- Physical Security: Alarm, Tamper Switch, Anti-vandal, Security Relay, 802.1x, Door State Detection, Exit button.
- Cyber Security: Password Management, Web Configuration Encryption, Call Encryption, Audio Encryption
- Access Security: Silent Alarm, Scrambled Keypad, False Access Attempts Limit, Anti-Passback, Multi-factor authentication
Duration: 30 minutes
Language: English
Webinar courses
| French | November 30, 2022 | 10:00 | Les avantages de My2N dans la pratique | Sales |
| German | November 30, 2022 | 13:00 | Integration 2N und Milestone – Online-Schulung in Deutsch | Sales |
| English | December 1, 2022 | 15:00 | 2N Virtual Classroom: 2N IP Lift Solutions: How to modernise your elevator | Sales |
| English | December 7, 2022 | 12:00 | IP Solutions for Residential Buildings | Sales |
| English | December 8, 2022 | 9:30 | 2N Solution for SME | Sales |
| Spanish | December 12, 2022 | 16:00 | Formación comercial introductoria de 2N | Sales |
| Spanish | December 13, 2022 | 16:00 | SIP básico en 2N / Capacidades SIP de un portero 2N | Technical |
| Spanish | December 14, 2022 | 9:30 | Soluciones y herramientas de 2N para promociones residenciales | Sales |
| German | December 14, 2022 | 14:00 | 2N Lösung für KMU | Sales |
| French | December 28, 2022 | 10:00 | Les solutions 2N Pour vos projets résidentiels | Sales |
| French | January 26, 2023 | 10:00 | Contrôleurs d'accès IP : produits et solutions 2N | Sales |
Start learning now at your own pace and get the 2N official certificate. All the courses are designed for international audience. There are subtitles and visual guidance to help you get through and have fun learning in our online interactive courses.
Contact Us
Chat with a Technician
To contact our technician, please open the chat at the bottom of this page. (9am - 4:30pm CET)
Contact Form
2N provides technical support for all products that have been purchased directly from our company. Get in touch with us.
Call Us
General (CZ&ENG):
+420 228 880 382*
UK:
+44 203 510 5770*
France:
+33 1 88 89 02 98*
Germany:
+49 4133 2029999*
Spain:
+34 919 540 607*
Australia:
+61 1300 294 747**
*from 9:00 a.m. to 5:00 p.m. CET (Mon-Fri).
**from 9:00 a.m. to 5:00 p.m. Melbourne time UTC/GMT +11 (Mon – Fri)
Support für Distributoren
2N bietet technischen Support für alle direkt bei unserer Firma erworbenen Produkte an. Kontaktieren Sie uns einfach!
*von 9:00 Uhr bis 17:00 Uhr MEZ (Mo-Fr).
Phone Support
+420 228 880 574* (ENG)
+420 228 880 384* (CZ)
and enter your PIN.
