Calling
This section describes how to make calls or access call information on the platform and My2N app. For a call to work, you need to set up the call on your device. If you have selected Auto Configuration for your device, everything can be set up in the My2N platform interface.
Tip
Refer to Intercom Call Settings for more information on call setup for intercoms.
Refer to Answering Unit Call Settings for call settings for answering units.
Calls can be made on any device with the 2N Mobile Video feature activated. Refer to Subscription Purchase for purchase of the 2N Mobile Video subscription.
Calls
If you have set the calls correctly, the device buttons are assigned their call destinations. Press the desired button on the device to initiate a call. To call from your phone using the My2N app, follow the procedure below.
Open the My2N app.
Select the desired call destination in the Devices menu.
Click
.
The call is now active.
In the My2N app, you can find your call history including call length, call status and the device that made the call in History > Calls.
Phonebooks
Phonebooks are an easy way to organize your devices. Primarily, phonebooks are used for making call settings, because the phonebook contains only the information needed for this purpose.
Tip
Phonebooks can be used as a whitelist. You can create different phonebooks for different mobile video users. The 2N Mobile Video users can only access selected intercoms in the phonebook.
Creating Phonebook
Select the desired Company and Location.
Go to Call Settings.
Expand the Phonebooks tab.
Click Add New Phonebook.
Name the phonebook.
You can name the phonebook, for example, according to the location of the device/apartment or the purpose of its use.
Select the desired devices.
Click Save.
Now when you click the phonebook created, you will see all the devices added and the following attributes:
Device Name
Device ID
Device Type