Axis network intercom into My2N

The My2N Management Platform is a powerful cloud-based platform that makes managing and configuring the devices in your project’s solution more efficient. 
My2N cloud includes video calling from an IP (network) intercom to a smartphone or a tablet. 

 

Prerequisites

  • Axis network intercom
    • Tested with Axis A8207-VE with firmware 11.10.83.
    • Internet connectivity, make sure that the DNS parameter is configured correctly If the static IP address is used.
 

In My2N account, add Axis intercom 

  • Login to your My2N account, go to section Devices and add a new device.
    Choose the AXIS Intercom option.

Add Axis network intercom into My2N

 

  • Fill in its MAC address and device name.

Axis network intercom MAC address and name to add into My2N platform

 

  • Your Axis intercom has been successfully added to My2N.

Axis network intercom has been added into My2N platform

 

In My2N account, find SIP Proxy details for Axis intercom

  • The new device has status "Waiting for response" at this moment.
    Click on the added device to find the SIP Proxy registration details.

Axis network intercom in My2N platform - open its details

 

  • Open section 2N Mobile Video

Axis network intercom in My2N - open Mobile Video section

 

  • Use this SIP Proxy details for configuration of Axis intercom SIP account.

 Axis network intercom in My2N - SIP Proxy details 

 

In Axis intercom web interface, enable SIP and configure SIP account

  • In section Communication - SIP, enable SIP and allow incoming SIP calls.
    It is also advised to change the end calls after value to prevent long connection to the device.

Axis network intercom - enable SIP

 

  • Go to Accounts and add a new account.

Axis network intercom - add a new SIP account 

  • Be sure, the new account will be set as active and default.

 Axis network intercom - new account active and default 

  • Now fill in the SIP Proxy details from My2N
    • Name - name the account
    • User ID - in My2N, this parameter is named Device ID
    • Domain name - in My2N, this parameter is named SIP Proxy Address
    • Password - in My2N, this parameter is named Device Password
    • Authentication ID - the same as User ID
    • Transport mode - select TCP

Axis network intercom - SIP Proxy details from My2N

 

  • Axis intercom has been successfully registered to My2N.

Axis network intercom registered in My2N

 

 

In My2N account, find the device to be called and copy its DeviceID.

  • In our example, we will call to a smartphone with My2N app. Open its details.
    If you have added your smartphone into My2N account not yet, please follow the article in prerequisites.
 
My2N smartphone - open its details
 
  • Open section 2N Mobile Video

My2N smartphone - open Mobile Video section

 

  • Use this Device ID for configuration of Axis intercom’s call button.
 
My2N smartphone - Device ID
 
 
 

In Axis intercom web interface, setup the call button

  • In section System - Events, go to Recipients and add a new recipient.

Axis network intercom - add recipient

 

  • Fill in the name, change type to SIP, fill in prepared Device ID into "To SIP address" parameter and save.

Axis network intercom - save recipient

 

  • Go to Rules and add a new rule.
    If you have already some rule for the call button, you can just edit it.
     

Axis network intercom - add a new rule 

  • Name the new rule, in the Condition part select Digital input is active and port Call button,
    in the Action part select Make call and our created recipient

Axis network intercom - new rule details 

  • Now you can press the Axis intercom’s call button to reach your smarthphone with My2N app.

Axis network intercom - call button press - calling to My2N app  

In Axis intercom web interface, set DTMF sequence for opening the door

  • In section Communication - SIP, go to DTMF and add a new sequence.

Axis network intercom - add DTMF sequence

 

  •  Fill in the numeric sequence, describtion, assign it to My2N account and save.

Axis network intercom - new DTMF sequence

   

  • In section System - Events, go to Rules and add another rule.
    If you have already some rule for opening the door, you can just edit it.
     

Axis network intercom - add another rule 

  • Name the new rule, in the Condition part select DTMF and your created DTMF sequence as DTMF Event ID,
    in the Action part select Toggle I/O once and Door as a port. 
    You can adjust here also the Duration, time after which the door is closed again.

Axis network intercom - open door rule

 
  

In My2N account, assign the same DTMF sequence under a new switch button

  •  Open section Devices and continue to Axis intercom details.

My2N - open Axis intercom details 

  • Go to SWITCH CODES and assign DTMF sequence from Axis intercom here as DTMF Code.
    Symbol "*" will be added automatically just as a confirmation character, you can keep it here.
    Name the function and save. 

 My2N - Axis intercom switch code 

  • During the call tap on the lock icon. The door is open.

My2N app - tap on switch button, Axis network intercom - opened door

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