• Login to your My2N account, go to section Devices and add a new device.
  Choose the AXIS Intercom option.
  
  

• Fill in its MAC address and device name.
  
  

• Your Axis intercom has been successfully added to My2N.
  
  

In My2N account, find SIP Proxy details for Axis intercom

• The new device has status "Waiting for response" at this moment.
  Click on the added device to find the SIP Proxy registration details.
  
  

• Open section 2N Mobile Video. 
  
  

• Use this SIP Proxy details for configuration of Axis intercom SIP account.

In Axis intercom web interface, enable SIP and configure SIP account

• In section Communication - SIP, enable SIP and allow incoming SIP calls.
  It is also advised to change the end calls after value to prevent long connection to the device.
  
  

• Go to Accounts and add a new account.
  
  

• Be sure, the new account will be set as active and default.

• Now fill in the SIP Proxy details from My2N
  
  • Name - name the account
  • User ID - in My2N, this parameter is named Device ID
  • Domain name - in My2N, this parameter is named SIP Proxy Address
  • Password - in My2N, this parameter is named Device Password
    
  • Authentication ID - the same as User ID
  • Transport mode - select TCP
    
    

• Axis intercom has been successfully registered to My2N.
  
  

 

In My2N account, find the device to be called and copy its DeviceID.

• In our example, we will call to a smartphone with My2N app. Open its details.
  If you have added your smartphone into My2N account not yet, please follow the article in prerequisites.
  

 

 

• Open section 2N Mobile Video. 
  
  

 

• Use this Device ID for configuration of Axis intercom’s call button.

 

 

 

 

In Axis intercom web interface, setup the call button

• In section System - Events, go to Recipients and add a new recipient.
  
  

• Fill in the name, change type to SIP, fill in prepared Device ID into "To SIP address" parameter and save.
  
  

• Go to Rules and add a new rule.
  If you have already some rule for the call button, you can just edit it.
   

• Now you can press the Axis intercom’s call button to reach your smarthphone with My2N app.
  
  

In Axis intercom web interface, set DTMF sequence for opening the door

• In section Communication - SIP, go to DTMF and add a new sequence.
  
  

•  Fill in the numeric sequence, describtion, assign it to My2N account and save.
  
  

• In section System - Events, go to Rules and add another rule.
  If you have already some rule for opening the door, you can just edit it.
   

• Name the new rule, in the Condition part select DTMF and your created DTMF sequence as DTMF Event ID,
  in the Action part select Toggle I/O once and Door as a port. 
  You can adjust here also the Duration, time after which the door is closed again.
  
  

In My2N account, assign the same DTMF sequence under a new switch button

•  Open section Devices and continue to Axis intercom details.
  
  

• Go to SWITCH CODES and assign DTMF sequence from Axis intercom here as DTMF Code.
  Symbol "*" will be added automatically just as a confirmation character, you can keep it here.
  Name the function and save. 

• During the call tap on the lock icon. The door is open.