Configuration backup and troubleshooting EasyGate IP

  • If you need to factory reset the device and you don’t want to lose all your settings, save your configuration

    Configuration download 
  • After the factory reset, you can upload your configuration back and save it

    Uploading the configuration 
  • To eliminate any potential issues, please keep your firmware up to date

  • Please, visit www.2n.com where you can download the latest firmware, download it and simply upload the firmware file through the web interface

    Uploading the firmware 
  • If you have an issue, you can download logs and your configuration which you can then send to our technical support along with a detailed description of the issue at Technical support form

    Downloading logs 

 

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