Security of My2N enhanced with Multi-Factor Authentication

The need: a growing landscape of threats

With cyberattacks on the rise—over 80% of breaches are caused by weak or stolen passwords—securing user accounts has never been more important. Microsoft alone blocks over 4,000 identity-based attacks every second.

MFA is widely recognized as the most effective way to defend against such threats.

This is why, whilst MFA is not mandatory for the use of My2N, we strongly recommend enabling it to ensure maximum security.

Interested in knowing more about 2N’s approach to cybersecurity?
Download our latest eBook: IP Access Control & Cybersecurity: Awareness for a new era.

The solution: a safer way to sign in

Stronger protection for sensitive roles

Multi-Factor Authentication (MFA) is now available for Site Administrators and Company Administrators on the My2N platform. This feature adds an extra layer of security to accounts with elevated access privileges.

Secure login via authenticator apps

Users can enable MFA using any standard authenticator app (such as Google Authenticator or Microsoft Authenticator) to protect their My2N access.

Once set up, they’ll need to enter a code from the authenticator app every time they:

• Log in

• Make changes to secure data (such as changing their password)

Recovery codes as a backup

Users can also generate and securely store recovery codes during MFA setup to ensure access even if the authenticator app is lost or unavailable.

Also available on the My2N App

MFA is fully supported on the My2N App, ensuring secure login from both desktop and mobile devices.

Modern identity management at the core

The new MFA capability is part of a larger, ongoing implementation of an Identity Management System (IMS) that will securely manage user identities, authentication, and access across the My2N platform.

The IMS will introduce:

• Centralized user and access management – to enhance user management and increase scalability

• Upcoming features such as:

• Increased security for integration partners with OAuth2 API protection
  
• SAML-based Single Sign-On (SSO) – which will give our partners even more control over who has access to the My2N portal

These are part of our commitment to protecting our users by using modern technologies and the most up-to-date methodology. Stay tuned for future updates!

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Got questions? Let’s answer them!

Which users can have MFA?

The feature will be available for company and site admins in My2N.

What if I lose access to the authenticator app and I can’t find (or access) the backup codes?

Contact our support team. We have an option for account recovery, but the user must prove their entitlement to access. Please note that we’ll address each case individually.

Do company or site admins need to use MFA to log in to the My2N App?

Yes, but not with every use. MFA is being rolled out in both the My2N Management Platform and the My2N App.

So, if company or site admins have set up MFA for the My2N Management Platform and are also using the My2N App, they must enter the verification code when logging in to the app as well.

What if I don't see MFA in my Profile?

We are enabling MFA for companies and sites that are already migrated to our new user management solution. Therefore, it’s possible that your company/site has not yet been migrated. This is most likely caused by mobile phones in your company or site that don’t have the latest My2N App installed, which supports this new solution. In this case, please remind your users to update, and you will be automatically migrated.

What makes the My2N Management Platform and the My2N App stand out?

These enhancements are only part of the benefits of the My2N ecosystem.

The My2N Management Platform is a powerful, cloud-based configuration and management system that allows administrators to configure devices, manage access rights, and monitor the status of 2N intercoms and access control systems remotely.

Designed with integrators and property managers in mind, My2N offers scalability, flexibility, and convenience across projects of all sizes.

The My2N App extends this convenience to mobile devices, allowing users to use mobile access to enter their homes or office, receive video calls, open doors remotely, and assign guest access rights—anytime, anywhere.