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2N

TECHNICAL SUPPORT

We are sorry that you are having problems with our product. Let’s find a solution to the situation together.

2N ACADEMY & E-learning

A new course Visual Monitoring with instant access is now available at 2N Academy2N ACADEMY & E-LEARNING

Content: 

  • Physical Security: Alarm, Tamper Switch, Anti-vandal, Security Relay, 802.1x, Door State Detection, Exit button.
  • Cyber Security: Password Management, Web Configuration Encryption, Call Encryption, Audio Encryption
  • Access Security: Silent Alarm, Scrambled Keypad, False Access Attempts Limit, Anti-Passback, Multi-factor authentication

Duration: 30 minutes

Language: English

Webinar courses

Language Date Time Link Type
Polish June 6, 2024 11:30 2N Learn Online Tools Sales
French June 13, 2024 10:00 Ascenseurs : Fin de la 2G/3G, pertes DTMF et transformation numérique (VoIP) Sales
German June 18, 2024 14:00 Unser neueste Interkom IP One Sales
French June 27, 2024 10:00 L'accès mobile 2N WaveKey pour chaque projet Sales

Start learning now at your own pace and get the 2N official certificate. All the courses are designed for international audience. There are subtitles and visual guidance to help you get through and have fun learning in our online interactive courses. 

Contact Us

  • 2N technical support
    Chat with a Technician

    To contact our technician, please use the chat at the bottom of this page. (9am - 4:30pm CET)
  • 2N technical support
    Contact Form

    2N provides technical support for all products that have been purchased directly from our company. Get in touch with us.
  • 2N technical support
    Call Us

    General (CZ&ENG):
    +420 228 880 382*
    UK:
    +44 203 510 5770*
    France:
    +33 1 88 89 02 98*
    Germany:
    +49 4133 2029999*
    Spain:
    +34 919 540 607*
    Italy:
    +39 02 3055 9053*

*from 9:00 a.m. to 5:00 p.m. CET (Mon-Fri).

Contact for USA technical support

  • 2N technical support
    Online Helpdesk

    Sign in with your Axis online account and create new ticket.
  • 2N technical support
    Call Us

     

    US Technical support:
     1 800 444 2947*

*from 9:00 am to 8:00 pm EST.

Contact for Australia technical support

  • 2N technical support
    Online Helpdesk

    Sign in with your Axis online account and create new ticket.
  • 2N technical support
    Call Us

     

    Australia:
     +61 1300 294 747**

**from 9:00 a.m. to 5:00 p.m. Melbourne time UTC/GMT +11 (Mon – Fri)

Product Purchased from a 2N Distributor

If you purchased a 2N product from one of our distributors, you are entitled to technical support directly from them. Contact your 2N distributor.
Contact distributor

Поддержка для дистрибьютора

2N обеспечивает техническую поддержку для всех продуктов, которые были приобретены непосредственно у нашей компании. Свяжитесь с нами!

* с 9:00 до 17:00 CET (пн-пт).

Phone Support

Call us on
+420 228 880 574* (ENG)
+420 228 880 384* (CZ)
and enter your PIN.