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User Import to Company

The extended menu Three dots stacked on top of each other, Access Commander three dots icon in the company detail header allows new users to be imported into the company on a one-time basis, either from a CSV file or from another 2N device.

User Import from CSV File

Tip

You can download a CSV template for importing users using this link.

Access Commander allows users to be uploaded to the company in bulk. Therefore, it is possible to pre-prepare basic user information simply in an external file and then simply import the user. Users in one file can only be uploaded to one specific company at a time.

This feature does not allow the users to be deleted.

Note

Users with the Administrator role can perform complex, repeatable user list synchronization across companies, see User Synchronization.

Import from 2N Device

You can transfer the user list from a 2N device to Access Commander. Import can only be done from a device that has not yet been added to Access Commander. The device cannot contain the users who are already in Access Commander (i.e. have the same UUID). It is possible to import all users in bulk to one specific company only.

  1. It is advisable to back up the configuration before import. The Access Commander system is backed up in Settings > System Backup. The device configuration backup is made in the device web configuration interface, in System > Maintenance.

  2. Add the device from which you want to import the user list to the list of Access Commander devices.

    Caution

    Do not add devices to zones just yet! The device would override the access rules and the list of users would be rewritten on the device.

  3. Go to the detail of the company to which you want to import the user. Select Import from Device from the Three dots stacked on top of each other, Access Commander three dots icon advanced menu.

  4. A dialog box opens. Select the device from which you want to import the user list from the drop-down list of available devices.

  5. Click Import to start importing on the background. The termination of the process is written in the System Log.

  6. After successful import, it is possible to add the device to the zones and include it in the access rules.

Caution

The import procedure only works for specific device users (UUIDs) and imports all the users from the device into one company at once.

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