Product Support My2N App
Answer the door from anywhere and get convenient mobile access control
Apps & Software
| File Name | Category | Type | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Software 3.6.1 - 2N Access Commander (VirtualBox, VMware) | Software and Firmware | Software | |||||||
2N Access Commander version 3.6.1 (May 2026)2N Access Commander version 3.6 introduces a faster way to configure devices through device templates, a centralised call log for intercoms, a dedicated Company Admin role for managing organisation-level settings, and several quality-of-life improvements throughout the system. Bugs fixed in 3.6.1:Addresses a critical bug that a ects a small number of Access Commander Box installations and My2N app pairing. New Features:Device TemplatesAdmins can now save and edit the configuration file of any 2N OS–based device and apply it to other devices individually or in bulk.
Important:
Call logsCall logs provide administrators with a single, unified view of incoming and outgoing calls from all intercoms and elevator communication devices.
Please note: If both the caller and receiver are managed by Access Commander, the system Company admin roleThe new Company Admin role gives designated users control over company-specific settings that previously required full administrator rights. This role can be combined with others such as User Manager or Visitor Manager, depending on requirements. Company Admin rights include:
Other improvements:Pairing with the My2N mobile app is now faster and more secure. Users can pair the app via a QR code displayed in Access Commander or from a link or QR code sent by email. (Supported on devices running FW 2.50/3.0 and higher).
Required Device Firmware Versions for Full Feature Support
Note - some older 2N devices cannot support versions higher than 2.50. Minimum Supported Firmware Versions (Devices running firmware older than these versions will not sync with Access Commander)
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| Software 3.6.1 - 2N Access Commander (Hyper-V) | Software and Firmware | Software | |||||||
2N Access Commander version 3.6.1 (May 2026)2N Access Commander version 3.6 introduces a faster way to configure devices through device templates, a centralised call log for intercoms, a dedicated Company Admin role for managing organisation-level settings, and several quality-of-life improvements throughout the system. Bugs fixed in 3.6.1:Addresses a critical bug that a ects a small number of Access Commander Box installations and My2N app pairing. New Features:Device TemplatesAdmins can now save and edit the configuration file of any 2N OS–based device and apply it to other devices individually or in bulk.
Important:
Call logsCall logs provide administrators with a single, unified view of incoming and outgoing calls from all intercoms and elevator communication devices.
Please note: If both the caller and receiver are managed by Access Commander, the system Company admin roleThe new Company Admin role gives designated users control over company-specific settings that previously required full administrator rights. This role can be combined with others such as User Manager or Visitor Manager, depending on requirements. Company Admin rights include:
Other improvements:Pairing with the My2N mobile app is now faster and more secure. Users can pair the app via a QR code displayed in Access Commander or from a link or QR code sent by email. (Supported on devices running FW 2.50/3.0 and higher).
Required Device Firmware Versions for Full Feature Support
Note - some older 2N devices cannot support versions higher than 2.50. Minimum Supported Firmware Versions (Devices running firmware older than these versions will not sync with Access Commander)
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| 2N USB Driver 1.9.0 | Software and Firmware | Software, Driver | |||||||
2N USB Driver version 1.9.0 (April 2026)This driver allows:- Enrolling of RFID cards from 9137421E External RFID Reader 125kHz + 13.56MHz (USB interface), or the HID SEOS compatible version 9137424E, directly to web interface of 2N IP Intercoms, 2N Access Units and 2N Access Commander.- Enrolling of users into Bluetooth access control. Users need to have the 2N My2N app on their smartphone and Bluetooth capable 2N devices. - Enrolling of users for access control using the 9137423E USB Fingerprint reader. - Certificate valid until December 2026. Compatible cards:- Low-Frequency Cards (125 kHz)- High-Frequency Cards (13.56 MHz, ISO/IEC 14443A) - 2N PICard (MIFARE® DESFire® EV2 / EV3) - 2N Secure Cards with Fortis Lock Support (MIFARE® DESFire® EV2 / EV3) - HID® Secure Cards (HID iCLASS SE®, HID Seos®, HID MIFARE® DESFire® EV3) PC requirements- Windows 10 or newer- With Microsoft .NET Desktop Runtime 8.0 (x86) or newer (2N USB Driver installer will download required dependencies automatically if missing) Changes in the version 1.9.0:- Support for MIFARE® DESFire® cards with third-party applications installed (Cards must support anonymous application creation)- Adds support for Access Commander version 3.6 |
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| 2N Plugin for XProtect Access integration 1.7.0.126 | Software and Firmware | Integration, Software | |||||||
2N Plugin for XProtect Access integrationVersion 1.7.0 (April 2026)Summary:Version 1.7.0 of the 2N Plugin for XProtect adds support for the 2N Force 2.0, 2N Access Unit QR and addresses some bugs.Improvements:- Support for the 2N IP Force 2.0- Support for the 2N Access Unit QR - Resolves an issue where device icons were not correctly representing door state - Fixes an issue where lockdown and door hold state was not working correctly for 2N IP One Requirements:- When second factor authentication (2FA) is enforced in Access Commander API bearer tokens must be used.- Milestone XProtect 2014 or newer (.net framework 4.5.1) - 2N Access Commander 3.6.0 or newer recommended. - Intercom/Access unit firmware 2.50.x/3.1.x Note: Some older 2N devices cannot support versions higher than 2.50.x Dependencies:- An enhanced integration license should be present in 2N IP Intercoms for correct functioning of this plugin. This license is not required for 2N Access Units. |
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| Software 3.5.2 - 2N Access Commander (VirtualBox, VMware) | Software and Firmware | Software | |||||||
2N Access Commander version 3.5.2 (February 2026)2N Access Commander version 3.5 introduces enhanced support for 2N Fortis Locks, a new card search function, company specific time profiles, support for emergency elevator communicators and other improvements.
New Features in 3.5.0Enhanced support for 2N Fortis electronic locks
New search improvements
Company specific time profilesIn multi-company installations, admins can now assign new time profiles to companies. An access manager will only see system-wide time profiles or time profiles assigned to their company. The creation of a new time profile by an access manager will not be visible to other companies.2N Emergency Elevator Communicator supportAccess Commander now supports 2N OS based elevator devices (LiftIP 2.0 and Sentrio). The online state of these devices can be monitored from the device list, monitoring page and can be notified by email. As with all 2N OS devices, access to the device web configuration is also supported, with Access Commander remembering the device password.Other improvements:
Required Device Firmware Versions for Full Feature Support
Note - some older 2N devices cannot support versions higher than 2.50.x Minimum Supported Firmware Versions (Devices running firmware older than these versions will not sync with Access Commander)
API Changes
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| Software 3.5.2 - 2N Access Commander (Hyper-V) | Software and Firmware | Software | |||||||
2N Access Commander version 3.5.2 (February 2026)2N Access Commander version 3.5 introduces enhanced support for 2N Fortis Locks, a new card search function, company specific time profiles, support for emergency elevator communicators and other improvements.
New Features in 3.5.0Enhanced support for 2N Fortis electronic locks
New search improvements
Company specific time profilesIn multi-company installations, admins can now assign new time profiles to companies. An access manager will only see system-wide time profiles or time profiles assigned to their company. The creation of a new time profile by an access manager will not be visible to other companies.2N Emergency Elevator Communicator supportAccess Commander now supports 2N OS based elevator devices (LiftIP 2.0 and Sentrio). The online state of these devices can be monitored from the device list, monitoring page and can be notified by email. As with all 2N OS devices, access to the device web configuration is also supported, with Access Commander remembering the device password.Other improvements:
Required Device Firmware Versions for Full Feature Support
Note - some older 2N devices cannot support versions higher than 2.50.x Minimum Supported Firmware Versions (Devices running firmware older than these versions will not sync with Access Commander)
API Changes
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| Fortis Commander | Software and Firmware | Software | |||||||
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| Software 3.4.2 - 2N Access Commander (VirtualBox, VMware) | Software and Firmware | Software | |||||||
2N® Access Commander version 3.4.2 (September 2025)2N® Access Commander version 3.4 introduced a range of new features, detailed below. This subsequent 3.4.2 release adds support for 2N OS firmware 2.49, delivers minor text improvements, and resolves a few small issues.This release includes security fixes and addresses concerns regarding the following user reported vulnerabilities.
It is strongly recommended that all users upgrade to version 3.4.2 to ensure the security of their installation. As with all Access Commander upgrades, this release updates external dependencies critical for security. IMPORTANT - Due to a redesign of the proxy server settings, upgrading to this version from 3.3.1 or lower will erase any existing configuration—administrators will need to re-enter the proxy details after the update. New Features & Improvements:2N Fortis electronic locksThis release supports 2N Fortis wireless electronic locks (handles and cylinders) in offline mode. Locks can be added to Access Commander and assigned to zones, similar to other access readers in the software. 2N Fortis locks adhere to the OSS Secure ID standard, where access rights are stored and encrypted on the card or fob (DESFire EV3) rather than the device itself. Due to the offline nature of these devices, active monitoring or control is not supported. In this version of Access Commander, a 2N intercom or 2N Access Unit is required for writing access rights to cards and must be part of the installation.Proxy exceptions2N Access Commander now supports more granular proxy configuration, allowing administrators to define proxy server exceptions (domains or addresses). This improvement simplifies network management in complex environments, ensuring external services can connect via network proxy while local devices can remain unaffected. This update addresses key customer requests and lays the foundation for future cloud-based functionality.Extended visitor durationUntil now visitors in Access Commander were limited to a maximum visit of 30 days. From Access Commander 3.4 we are increasing this duration to a maximum of 90 days allowing temporary access that can span months. Ideal for customers integrating Access Commander with third-party systems that need support for longer visits.Device typesWe've added a new column to the device list page called 'Types'. It's now even easier to see which device is an intercom, Access Unit, answering unit or electronic lock. The list can be filtered based on the selected type.New DevicesThis release supports the new 2N IP Force 2.0 intercom the 2N Clip 2wire-IP answering unit, and of course, 2N Fortis electronic locks.Additional NotesIMPORTANT - For security reasons, this version of Access Commander is not compatible with 2N Intercoms and 2N Access Units running firmware version 2.37 or older. Access Commander will not manage devices with these firmware versions even if compatibility mode is enabled. Please ensure all devices are running firmware version 2.38 or newer before upgrading.Required Device Firmware Versions for Full Feature Support
Minimum Supported Firmware Versions (Devices running firmware older than these versions will not sync with Access Commander)
API Changes
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| Software 3.4.2 - 2N Access Commander (Hyper-V) | Software and Firmware | Software | |||||||
2N® Access Commander version 3.4.2 (September 2025)2N® Access Commander version 3.4 introduced a range of new features, detailed below. This subsequent 3.4.2 release adds support for 2N OS firmware 2.49, delivers minor text improvements, and resolves a few small issues.This release includes security fixes and addresses concerns regarding the following user reported vulnerabilities.
It is strongly recommended that all users upgrade to version 3.4.2 to ensure the security of their installation. As with all Access Commander upgrades, this release updates external dependencies critical for security. IMPORTANT - Due to a redesign of the proxy server settings, upgrading to this version from 3.3.1 or lower will erase any existing configuration—administrators will need to re-enter the proxy details after the update. New Features & Improvements:2N Fortis electronic locksThis release supports 2N Fortis wireless electronic locks (handles and cylinders) in offline mode. Locks can be added to Access Commander and assigned to zones, similar to other access readers in the software. 2N Fortis locks adhere to the OSS Secure ID standard, where access rights are stored and encrypted on the card or fob (DESFire EV3) rather than the device itself. Due to the offline nature of these devices, active monitoring or control is not supported. In this version of Access Commander, a 2N intercom or 2N Access Unit is required for writing access rights to cards and must be part of the installation.Proxy exceptions2N Access Commander now supports more granular proxy configuration, allowing administrators to define proxy server exceptions (domains or addresses). This improvement simplifies network management in complex environments, ensuring external services can connect via network proxy while local devices can remain unaffected. This update addresses key customer requests and lays the foundation for future cloud-based functionality.Extended visitor durationUntil now visitors in Access Commander were limited to a maximum visit of 30 days. From Access Commander 3.4 we are increasing this duration to a maximum of 90 days allowing temporary access that can span months. Ideal for customers integrating Access Commander with third-party systems that need support for longer visits.Device typesWe've added a new column to the device list page called 'Types'. It's now even easier to see which device is an intercom, Access Unit, answering unit or electronic lock. The list can be filtered based on the selected type.New DevicesThis release supports the new 2N IP Force 2.0 intercom the 2N Clip 2wire-IP answering unit, and of course, 2N Fortis electronic locks.Additional NotesIMPORTANT - For security reasons, this version of Access Commander is not compatible with 2N Intercoms and 2N Access Units running firmware version 2.37 or older. Access Commander will not manage devices with these firmware versions even if compatibility mode is enabled. Please ensure all devices are running firmware version 2.38 or newer before upgrading.Required Device Firmware Versions for Full Feature Support
Minimum Supported Firmware Versions (Devices running firmware older than these versions will not sync with Access Commander)
API Changes
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| Software 5.2.0.0 - 2N IP Utility | Software and Firmware | Software | |||||||
Products involved: 2N IP Utility
Release date: April 22, 2025 Release type: Production Software version: 5.2.0.0 File name: 2NIPUtilitySetup.exe Supported OS: Windows 11, Windows 10 Software: Microsoft .Net 4.7.2 Framework Languages: English, French, Italian, German, Spanish, Japanese Preceding release: 5.1.8.0 Contact Information Please contact 2N Telecommunications Inc. for product information, updates and support at: https://www.2n.com Installation Run 2NIPUtilitySetup.exe (requires administrator privileges) and follow the instructions. The application will start automatically after exiting the installation. Known limitations Changes since version 5.1.8.0 - Support for 2N devices |
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| USB Drivers - 2N BRI Lite & Enterprise | Software and Firmware | Software | |||||||
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| Software 2.8.3 - 2N LiftIP Service Tool | Software and Firmware | Software | |||||||
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Firmware
| File Name | Category | Type | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Firmware 3.1.6 - 2N Lift8 Service Tool | Software and Firmware | Firmware | |||||||
Release notes Lift8 and LiftIP1Version: 3.1.6 Final version: 3.1.6.0.2 Date: 28.5.2026 New features and improvements
Security improvements
Bugfixes
Version: 3.1.5 Final version: 3.1.5.0.2 Date: 25.2.2026
New features and improvements
Security improvements
Bugfixes
Version: 3.1.4 Final version: 3.1.4.0.1 Date: 26.11.2025 New features and improvements
Security improvements
Bugfixes
Version: 3.0.0 – Hardware version 4 support Final version: 3.0.0.0.8 Date: 15.10.2025 New features and improvements
Security improvements
Bugfixes
Version: 2.9.2 – Bugfix version Final version: 2.9.2.0.5 Date: 17.3.2025 New features and improvements
Bugfixes
Version: 2.9.0 – Evacuation scenario support, control center capacity increase Final version: 2.9.0.0.2 Date: 6.12.2024 New features and improvements
Bugfixes
Version: 2.8.7 – 100 Mb LAN connection Final version: 2.8.7.33.33 Date: 24.4.2024 New features and improvements
Bugfixes
Bugfixes
Version: 2.8.4 - Schmitt Final version: 2.8.4.33.21 Date: 15.5.2023 New features and improvements
Bugfixes
Version: 2.8.4 Final version: 2.8.4.33.18 Date: 19.12.2022 New features and improvements
Bugfixes
Version: 2.8.3 Final version: 2.8.3.33.14 Date: 28.6.2022 New features and improvements
Bugfixes
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| Firmware 3.2.0 - 2N IP Force 2.0 | Software and Firmware | Firmware | |||||||
2N OS version 3.2.0 for 2N Intercoms includes the following changesNew Functions and Improvements
Essential Corrections
4f6c76fa1a4ca12c9f8c4a861996523b5a20c8ff269338d5197301f9e34a5522
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| Firmware 3.2.0 - 2N Lift IP 2.0 | Software and Firmware | Firmware | |||||||
2N OS version 3.2.0 for 2N Elevator Systems includes the following changesNew Functions and Improvements
Essential Corrections
61604237bd5c0dea463832fb655b242219b6c6c1c90d4826bef3ee74f71ea22d
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| Firmware 3.2.0 - Axis A4610 | Software and Firmware | Firmware | |||||||
Firmware version 3.2.0 for AXIS Access Control Readers includes the following changesEssential Corrections
fe38ebfdbce01d5b01bfacca32f9b0057be005efed2c0adb10232d80d53cfee1
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| Firmware 2.50.0 - 2N SIP Audio System | Software and Firmware | Firmware | |||||||
2N OS version 2.50.0 for 2N Intercoms includes the following changesPrecautions to be taken during update to FW version 2.50.x
New Functions and Improvements
Essential Corrections
fc2f9b3c00dbed82ce7f7e7557a50b85c004ac3bf671dd9d1a3319570b2bbe6b
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| Firmware 2.50.1 - 2N IP Verso, Solo, LTE Verso | Software and Firmware | Firmware | |||||||
2N OS version 2.50.1 for 2N Intercoms includes the following changesEssential Corrections
2N OS version 2.50.0 for 2N Intercoms includes the following changesPrecautions to be taken during update to FW version 2.50.x
New Functions and Improvements
Essential Corrections
c2681f75d7f78274e2e8eb84938d3a618d3147d033947428c0c946c92adb7fe4
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| Firmware 2.50.1 - 2N IP Vario, Force, Safety | Software and Firmware | Firmware | |||||||
2N OS version 2.50.1 for 2N Intercoms includes the following changesEssential Corrections
2N OS version 2.50.0 for 2N Intercoms includes the following changesPrecautions to be taken during update to FW version 2.50.x
New Functions and Improvements
Essential Corrections
b080eef21ac4dab1a1b20a429a04551d222fe4a66faebf0f1079ab711986c206
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| Firmware 2.50.1 - 2N IP Uni | Software and Firmware | Firmware | |||||||
2N OS version 2.50.1 for 2N Intercoms includes the following changesEssential Corrections
2N OS version 2.50.0 for 2N Intercoms includes the following changesPrecautions to be taken during update to FW version 2.50.x
New Functions and Improvements
Essential Corrections
785b5a122348149a44af09ebc54084c7e917c88c3739207d5f59a8b12baa13af
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| Firmware 2.50.1 - 2N IP Base | Software and Firmware | Firmware | |||||||
2N OS version 2.50.1 for 2N Intercoms includes the following changesEssential Corrections
2N OS version 2.50.0 for 2N Intercoms includes the following changesPrecautions to be taken during update to FW version 2.50.x
New Functions and Improvements
Essential Corrections
ddfa94531083ab41402acb6beba3956e0df1b561dcfc9dfd2e2fe4e617a4d316
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| Firmware 2.50.1 - 2N Audio Kit | Software and Firmware | Firmware | |||||||
2N OS version 2.50.1 for 2N Intercoms includes the following changesEssential Corrections
2N OS version 2.50.0 for 2N Intercoms includes the following changesPrecautions to be taken during update to FW version 2.50.x
New Functions and Improvements
Essential Corrections
c4a163329f8b0be7f158b012b636428f24690ba1a904cce555c57ee6397ea809
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| Firmware 2.50.1 - 2N Access Unit | Software and Firmware | Firmware | |||||||
2N OS version 2.50.1 for 2N IP Access Control Systems includes the following changesEssential Corrections
2N OS version 2.50.0 for 2N IP Access Control Systems includes the following changesPrecautions to be taken during update to FW version 2.50.x
New Functions and Improvements
Essential Corrections
a0c950c96b61b83e2eb69e2f29ef58dcadeb5d3560b8225f4d0820be92a26ef8
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| Firmware 3.2.0 - Axis I5304 | Software and Firmware | Firmware | |||||||
Firmware version 3.2.0 for AXIS Access Control Readers includes the following changesEssential Corrections
6551ea83efcd0d0f0a8e04aa941342cd452dc6bc6edff4e3a34f564d178fda26
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Latest Manuals
Other Documents
| File Name | Category | Type | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Firmware 3.1.6 - 2N Lift8 Service Tool | Software and Firmware | Firmware | |||||||
Release notes Lift8 and LiftIP1Version: 3.1.6 Final version: 3.1.6.0.2 Date: 28.5.2026 New features and improvements
Security improvements
Bugfixes
Version: 3.1.5 Final version: 3.1.5.0.2 Date: 25.2.2026
New features and improvements
Security improvements
Bugfixes
Version: 3.1.4 Final version: 3.1.4.0.1 Date: 26.11.2025 New features and improvements
Security improvements
Bugfixes
Version: 3.0.0 – Hardware version 4 support Final version: 3.0.0.0.8 Date: 15.10.2025 New features and improvements
Security improvements
Bugfixes
Version: 2.9.2 – Bugfix version Final version: 2.9.2.0.5 Date: 17.3.2025 New features and improvements
Bugfixes
Version: 2.9.0 – Evacuation scenario support, control center capacity increase Final version: 2.9.0.0.2 Date: 6.12.2024 New features and improvements
Bugfixes
Version: 2.8.7 – 100 Mb LAN connection Final version: 2.8.7.33.33 Date: 24.4.2024 New features and improvements
Bugfixes
Bugfixes
Version: 2.8.4 - Schmitt Final version: 2.8.4.33.21 Date: 15.5.2023 New features and improvements
Bugfixes
Version: 2.8.4 Final version: 2.8.4.33.18 Date: 19.12.2022 New features and improvements
Bugfixes
Version: 2.8.3 Final version: 2.8.3.33.14 Date: 28.6.2022 New features and improvements
Bugfixes
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| Datasheet (EN) - 2N Access Unit 2.0 | Marketing | Datasheet | |||||||
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| Firmware 3.2.0 - 2N IP Force 2.0 | Software and Firmware | Firmware | |||||||
2N OS version 3.2.0 for 2N Intercoms includes the following changesNew Functions and Improvements
Essential Corrections
4f6c76fa1a4ca12c9f8c4a861996523b5a20c8ff269338d5197301f9e34a5522
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| Software 3.6.1 - 2N Access Commander (VirtualBox, VMware) | Software and Firmware | Software | |||||||
2N Access Commander version 3.6.1 (May 2026)2N Access Commander version 3.6 introduces a faster way to configure devices through device templates, a centralised call log for intercoms, a dedicated Company Admin role for managing organisation-level settings, and several quality-of-life improvements throughout the system. Bugs fixed in 3.6.1:Addresses a critical bug that a ects a small number of Access Commander Box installations and My2N app pairing. New Features:Device TemplatesAdmins can now save and edit the configuration file of any 2N OS–based device and apply it to other devices individually or in bulk.
Important:
Call logsCall logs provide administrators with a single, unified view of incoming and outgoing calls from all intercoms and elevator communication devices.
Please note: If both the caller and receiver are managed by Access Commander, the system Company admin roleThe new Company Admin role gives designated users control over company-specific settings that previously required full administrator rights. This role can be combined with others such as User Manager or Visitor Manager, depending on requirements. Company Admin rights include:
Other improvements:Pairing with the My2N mobile app is now faster and more secure. Users can pair the app via a QR code displayed in Access Commander or from a link or QR code sent by email. (Supported on devices running FW 2.50/3.0 and higher).
Required Device Firmware Versions for Full Feature Support
Note - some older 2N devices cannot support versions higher than 2.50. Minimum Supported Firmware Versions (Devices running firmware older than these versions will not sync with Access Commander)
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| Software 3.6.1 - 2N Access Commander (Hyper-V) | Software and Firmware | Software | |||||||
2N Access Commander version 3.6.1 (May 2026)2N Access Commander version 3.6 introduces a faster way to configure devices through device templates, a centralised call log for intercoms, a dedicated Company Admin role for managing organisation-level settings, and several quality-of-life improvements throughout the system. Bugs fixed in 3.6.1:Addresses a critical bug that a ects a small number of Access Commander Box installations and My2N app pairing. New Features:Device TemplatesAdmins can now save and edit the configuration file of any 2N OS–based device and apply it to other devices individually or in bulk.
Important:
Call logsCall logs provide administrators with a single, unified view of incoming and outgoing calls from all intercoms and elevator communication devices.
Please note: If both the caller and receiver are managed by Access Commander, the system Company admin roleThe new Company Admin role gives designated users control over company-specific settings that previously required full administrator rights. This role can be combined with others such as User Manager or Visitor Manager, depending on requirements. Company Admin rights include:
Other improvements:Pairing with the My2N mobile app is now faster and more secure. Users can pair the app via a QR code displayed in Access Commander or from a link or QR code sent by email. (Supported on devices running FW 2.50/3.0 and higher).
Required Device Firmware Versions for Full Feature Support
Note - some older 2N devices cannot support versions higher than 2.50. Minimum Supported Firmware Versions (Devices running firmware older than these versions will not sync with Access Commander)
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| Firmware 3.2.0 - 2N Lift IP 2.0 | Software and Firmware | Firmware | |||||||
2N OS version 3.2.0 for 2N Elevator Systems includes the following changesNew Functions and Improvements
Essential Corrections
61604237bd5c0dea463832fb655b242219b6c6c1c90d4826bef3ee74f71ea22d
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| Firmware 3.2.0 - Axis A4610 | Software and Firmware | Firmware | |||||||
Firmware version 3.2.0 for AXIS Access Control Readers includes the following changesEssential Corrections
fe38ebfdbce01d5b01bfacca32f9b0057be005efed2c0adb10232d80d53cfee1
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| Firmware 2.50.0 - 2N SIP Audio System | Software and Firmware | Firmware | |||||||
2N OS version 2.50.0 for 2N Intercoms includes the following changesPrecautions to be taken during update to FW version 2.50.x
New Functions and Improvements
Essential Corrections
fc2f9b3c00dbed82ce7f7e7557a50b85c004ac3bf671dd9d1a3319570b2bbe6b
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| 2N Repainting Guide | Technical | Manual | |||||||
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| Declaration of conformity (EN) - 2N EasyGate IP+ RED DoC | Technical | Declaration of Conformity | |||||||
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| Firmware 2.50.1 - 2N IP Verso, Solo, LTE Verso | Software and Firmware | Firmware | |||||||
2N OS version 2.50.1 for 2N Intercoms includes the following changesEssential Corrections
2N OS version 2.50.0 for 2N Intercoms includes the following changesPrecautions to be taken during update to FW version 2.50.x
New Functions and Improvements
Essential Corrections
c2681f75d7f78274e2e8eb84938d3a618d3147d033947428c0c946c92adb7fe4
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| Firmware 2.50.1 - 2N IP Vario, Force, Safety | Software and Firmware | Firmware | |||||||
2N OS version 2.50.1 for 2N Intercoms includes the following changesEssential Corrections
2N OS version 2.50.0 for 2N Intercoms includes the following changesPrecautions to be taken during update to FW version 2.50.x
New Functions and Improvements
Essential Corrections
b080eef21ac4dab1a1b20a429a04551d222fe4a66faebf0f1079ab711986c206
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FAQ
- 2N Indoor View - How to set up calling via My2N
- 2N IP intercom into My2N - I don't have a card with the Security Code
- Access logs of 2N Mobile Key
- Apartment admin - Guest access
- Bluetooth Card Mode - how to setup My2n App and use the feature
- Bluetooth Motion Mode - how to setup My2n App and use the feature
- Bluetooth Tap in App Mode - how to setup My2n App and use the feature
- Bluetooth Touch Mode - how to setup My2n App and use the feature
- Connect 2N IP Phone D7A to My2N
- Difference between logins in My2N app
- How to add smartphone or tablet in My2N account
- How to enable external camera on My2N
- How to fix push notifications for Android OS
- How to make a custom ringtone for Mobile Video application on iOS
- How to provide logs from the My2N application
- How to restrict calling from the My2N app to the 2N Intercom
- How to seamlessly switch from 2N Mobile Video to the My2N app
- How to setup alternative phonebook in My2N
- How to set up My2N app access
- How to set up Offline Pairing
- I don't get screenshots of missed calls in My2n App or in answering unit history call
- I have a mobile with Android version 8 or 9 and want to use my2n App
- iOS - no video preview (Fullscreen / Banner mode)
- I want to start using the My2N app instead of Mobile Key, but I do not see the „+“ icon in the My2N app to start the PIN pairing flow, what should I do?
- Mobile Video troubleshooting
- My2N - 2N Mobile video credit vouchers and licenses
- My2N and Apple watch
- My2N app and 3rd party apps
- My2N App on AppleWatch Access via complications (widgets)
- My2N, how to activate Access Units switches from the App with API opening
- My2N - Low audio issue
- MY2N Platform Security Overview
- No video? Try to check the following solutions!
- Register a 2N IP Handset to My2N or another PBX / proxy server
- SIP calling using My2N
- Video - My2N platform - registration and setup of cloud calling
- What to do if the intercom does not dial Mobile Video
- Your account does not contain any assigned devices - message in My2N application
Technical specifications
-
Mobile Phone
- Operating System:
- iOS 17 and later, or Android 10 and later
- App:
- My2N app installed
- Internet Connection:
- Wi-Fi, 3G, 4G, 5G - with slower connections, the service may not work properly, or you may experience reduced video quality.
-
Video Intercom
- Video Intercom Type:
- 2N IP video intercom with camera, AXIS video intercom
- 2N OS Version:
- 2.22 and later
- Internet Connection:
- Internet connection via cable or SIM card (2N LTE Verso)
-
Limitations
- Maximum Number Of Devices In One Installation:
- 500
- Maximum Number Of Devices Called From One Speed Dial Button:
- 5
-
Reliability
- Service reliability:
- 99.98%
-
Price conditions
- Subscription:
- cloud calling service from a video intercom to a mobile phone/tablet is subject to charges. You can purchase a subscription from your 2N hardware supplier or directly from the My2N Management Platform.
There are currently no video tutorials available for this product.
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