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2N

TECHNICAL SUPPORT

We are sorry that you are having problems with our product. Let’s find a solution to the situation together.

ANNOUNCEMENT

  • Log4j vulnerability doesn’t affect 2N products. For an official statement, please see the following link. Learn more here

2N ACADEMY & E-learning

A new course Visual Monitoring with instant access is now available at 2N Academy

Content: 

  • Physical Security: Alarm, Tamper Switch, Anti-vandal, Security Relay, 802.1x, Door State Detection, Exit button.
  • Cyber Security: Password Management, Web Configuration Encryption, Call Encryption, Audio Encryption
  • Access Security: Silent Alarm, Scrambled Keypad, False Access Attempts Limit, Anti-Passback, Multi-factor authentication

Duration: 30 minutes

Language: English

Webinar courses

Language Date Time Link Type
English 11. 1. 2022 16:00 2N Tools - Resources that will help you WIN projects Sales
English 13. 1. 2022 16:00 IP Solutions from 2N - Live Portfolio Overview Sales
English 18. 1. 2022 16:00 IP Solutions for the Commercial Market Sales
English 25. 1. 2022 16:00 2N IP Solutions for the Residential Vertical Sales
German 27. 1. 2022 11:00 Wavekey - mobile Zutrittstechnologie von 2N - Online-Schulung in Deutsch Sales
Czech 27. 1. 2022 14:00 Chytrý přístupový systém a možnosti jeho integrace Sales
German 9. 2. 2022 11:00 2N IP Style - brandneue Sprechstelle - Online Schulung in Deutsch Sales

Start learning now at your own pace and get the 2N official certificate. All the courses are designed for international audience. There are subtitles and visual guidance to help you get through and have fun learning in our online interactive courses. 

Contact Us


  • Chat with a Technician

    To contact our technician, please open the chat at the bottom of this page.

  • Contact Form

    2N provides technical support for all products that have been purchased directly from our company. Get in touch with us.

  • Call Us

    General (CZ&ENG):
     +420 228 880 382*
    UK:
     +44 203 510 5770* 
    French:
     +33 1 88 89 02 98*
    German:
     +49 4133 2029999*
    Australian:
     +61 3 9917 3742**

*from 9:00 a.m. to 5:00 p.m. CET (Mon-Fri).

**from 10:00 a.m. to 3:00 p.m. GMT+10 (Mon-Fri)

Product Purchased from a 2N Distributor

If you purchased a 2N product from one of our distributors, you are entitled to technical support directly from them. Contact your 2N distributor.
Contact distributor

Support for Distributor

2N provides technical support for all products that have been purchased directly from our company. Get in touch with us.

Phone Support

Call us on
+420 228 880 574 (ENG)
+420 228 880 384 (CZ)
and enter your PIN.