Product Support 2N IP Handset
Simple and affordable - but a classic nonetheless. A perfect entry-level intercom phone
Apps & Software
| File Name | Category | Type |
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Firmware
| File Name | Category | Type | |||||||
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| Firmware 2.12.22 - 2N IP Handset | Software and Firmware | Firmware | |||||||
Firmware version: 2.12.22Date of release: 6th May 2025Change log:1. Mandatory password change after logging into the webpage for the first time in order to perform any further operations. |
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Latest Manuals
Other Documents
| File Name | Category | Type | |||||||
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| User Manual (EN) - 2N IP Handset | Technical | Manual | |||||||
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| 2N Product Catalogue (EN) | Marketing | Catalogue | |||||||
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| Product Presentation (EN) - Indoor Stations | Marketing | Presentations | |||||||
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| Declaration of Conformity (EN) - 2N IP Handset | Technical | Declaration of Conformity | |||||||
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| Datasheet (EN) - 2N IP Handset | Marketing | Datasheet | |||||||
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| 2N IP Handset Photos | Marketing | Photos |
Download
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| A&E specifications Handset (EN) | Technical | A&E Specifications | |||||||
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| Firmware 2.12.22 - 2N IP Handset | Software and Firmware | Firmware | |||||||
Firmware version: 2.12.22Date of release: 6th May 2025Change log:1. Mandatory password change after logging into the webpage for the first time in order to perform any further operations. |
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| Leaflet (EN) - Residential portfolio | Marketing | Leaflets | |||||||
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| Presentation (EN) - Residential Portfolio | Marketing | Presentations | |||||||
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FAQ
- Direct call - How to set up a 2N IP Handset for a direct SIP call (without PBX) and how to open door
- Direct call without SIP Proxy registration
- Factory reset - How to reset the settings of 2N IP Handset to the factory values
- Register a 2N IP Handset to My2N or another PBX / proxy server
- Reporting a technical problem with 2N IP Handset device (firmware, reset, backup, trace, logs)
Technical specifications
-
Generic
- Mounting:
- surface or desktop
- SIP lines:
- 2
- Voice quality:
- HD
- Power supply:
- PoE, optional external power supply
- Call modes:
- handset/hands-free
-
Phone Functions
- Supported Functions:
- direct IP dial, calling via PBX, call logs in/out/missed, records accessible via the web, dial plan, multicast
-
Call Functions
- Supported Functions:
- call out/answer, mute/unmute, hands-free/handset, speed dial, redial, auto-answering, 3-way conference, customized ring, main/secondary SIP servers
-
Audio
- Narrowband codec:
- G.711a/u, G.726, G.729A, iLBC
- Wideband codec:
- G.722, Opus
- Dtmf:
- In-band, Out-of-band DTMF-relay(RFC2833)/SIP INFO
- Advanced features:
- Acoustic Echo Canceller (AEC), Packet Loss Concealment (PLC), Voice Activity Detection (VAD), Comfort Noise Generation (CNG), Background Noise Estimation (BNE), Noise Reduction (NR)
-
Network
- LAN:
- 10/100 Mbps ethernet
- IP Mode:
- IPv4/IPv6/IPv4&IPv6
- IP Configuration:
- static/DHCP/PPPoE
- VPN:
- L2TP/OpenVPN
- VLAN:
- 802.1P/Q
- QoS:
- RFC3611, RFC6035
- Network Access Control:
- 802.1x
-
Protocols
- Supported protocols:
- SIP2.0 over UDP/TCP/TLS, RTP/RTCP/SRTP, STUN, DHCP, LLDP, CDP, PPPoE, 802.1x, SNTP, FTP/TFTP, HTTP/HTTPS, TR-069
-
Deployment & Management
- Configuration:
- web-based
- Accounts:
- admin/guest user levels
- Auto-provisioning:
- via FTP/TFTP/HTTP/HTTPS/DHCP OPT66/SIP PNP/TR-069
-
Physical Specifications
- Phone color:
- white/black
- Power supply:
- PoE or 5 V/2 A
- Power consumption:
- up to 3.5 W
- Working temperature:
- 0-45℃
- Working humidity:
- 10-90%
- Dimensions:
- 55.8 x 215 x 57.8 mm
- Status indicators:
- green/red LED
- Connector:
- RJ45 for network connection
-
Keypad
- Number of keys:
- 19
- DSS key 1:
- quick dial/concierge call button
- DSS key 2:
- door opening button
- 12 standard phone digit keys:
- speed dial configuration available via the web
- 2 function keys:
- hands-free, redial
- 3 volume control keys:
- up/down/mute (with red color LED)
There are currently no video tutorials available for this product.
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