User Synchronization

The user list including the basic user settings and company/group assignments can be synchronized using an externally kept CSV file.

Synchronize in Settings > User Synchronization. Download a CSV template from the card (in advanced menuThree dots stacked on top of each other, Access Commander three dots icon).

Tip

Download the current user list matching the CSV template structure at Reports.

The prepared CSV file can be imported directly on the card. The file data will start synchronizing automatically with Access Commander.

Refer to the system log for detailed information on each synchronization result. The log informs whether or not the synchronization was successful. Click the icon at the end of the row to download a detailed information file.

Automatic User Synchronization with FTP

User Synchronization in Settings helps you interconnect Access Commander with the FTP storage where the user list CSV file is stored. The card then shows information on this FTP storage.

  1. Go to Settings > User sync.

  2. Click Diagonal pencil tilted to the right, Access Commander edit icon in the Storage parameter.

  3. Set the FTP server address on which the CSV file is stored in the open dialog box.

  4. By enabling TLS you activate Transport Layer Security (TLS) for your FTP connection. TLS will encrypt the data transferred between Access Commander and the server.

    By enabling TLS Certificate Authentication you activate authentication of the TLS certificates provided by the server. When this option is enabled, Access Commander verifies that it is communicating with a trusted server, thus increasing the connection security.

    Caution

    Proxy for FTP with TLS authentication is not supported.

  5. Enter the FTP server login data.

CSV file

Note

Some spreadsheet programs use different separators and the CSV file may not be displayed correctly in them. In such cases, it is recommended that the CSV file data be imported into an open workbook.

Always keep the CSV file structure. All the values are separated with a comma, the group list is separated with a semicolon. The CSV file structure is as follows:

  • EmployeeID – primary key to be fulfilled every time. It is a unique user identifier.

  • User Name – name of the user created in Access Commander.

  • Company – name of the company to which the user is assigned. Make sure that the company has been created in Access Commander. The small and capital letters used in the company/group names are not interchangeable.

  • User Mail – user e-mail address.

  • Card Numbers – user card ID. Up to two cards can be set per user. The card IDs must be separated with a semicolon (;).

  • Switch Code – switch code; the code is always set for switch 1.

  • Phone Number 1 – phone number for position 1.

  • Group Call – group call to the above completed phone. The values are True/False. If True is selected, the group call is enabled. If False is selected, the group call is disabled.

  • Phone Number 2 – phone number for position 2.

  • Group Call – group call to the above completed phone. The values are True/False. If True is selected, the group call is enabled. If False is selected, the group call is disabled.

  • Phone Number 3 – phone number for position 3.

  • Virtual Number – user virtual number.

  • Groups – list of the groups to which the user is to be assigned. Make sure all the groups have been created in Access Commander. The group list is separated with a semicolon. The small and capital letters used in the company/group names are not interchangeable.

  • Is Deleted – user should/should not be deleted. If FALSE is selected, the user is created and its data will only be updated at the next synchronization. If TRUE is selected, the user is deleted at the next synchronization. If FALSE is selected, the user is recreated.

  • License Plates – license plates. Multiple license plates can be set, separated with a semicolon.

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