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Site models - Differences and Examples

In this article, we will explain what a site model is suitable for what type of installation and how it works.

  • Note - Once the site type is selected, it cannot be changed. You will have to create a new site with correct model selected.

    • If an incorrect site type is selected, you may need to delete the devices registered within and add them into the correct site instead.

 

Site type overview

When creating a new site on your My2N account and choosing a name for your site:

  • There are 3 site models to choose from following types - "Family home" (Single Villa), "Apartment building" (MDU) and "Other" (office, retail, special-purpose)

  • Note - Once the site type is selected, it cannot be changed. You will have to create a new site with correct model selected

    • If an incorrect site type is selected, you may need to delete the devices registered within and add them into the correct site instead

My2N Site Types

Family home (Single Villa)

When you select the "Family home" site model, you will see all the details about the site type (what is the Family home type good for, payment information, limits of the site type):

  • The Family home site type is self-explained

  • It is suitable for a home with 2-3 living units

My2N Site Type - Family Home

Apartment Building (MDU)

When you select the "Apartment building" site model you will see all the details about the site type (payment model, administration, limits):

  • The device limit per apartment is 4 smartphones or 3rd party devices, to which the site admin needs to purchase the subscription

  • Every answering unit (2N answering unit, smartphone or 3rd party device) must be assigned to an apartment

  • The 2N answering units are free of charge

My2N Site Type - Apartment Building

Other (office, retail , special-purpose)

When you select the "Other" site model you will see all the details about the site type (what is the Other site type good for, payment information, limits of the site type):

  • The Other site type can be used for some office buildings or warehouse places with some gatehouses

  • This option supports up to 500 devices

My2N Site Type - Other

Examples

Family home (Single Villa)

In this example of a family with 1 Intercom at the door (2N IP Base), 1 Indoor answering unit (2N Indoor View) and 2 Smartphone devices.

 

Creating a User/Smartphone Device

After adding the Intercom and the Answering unit you can add the Smartphones:

  • When adding the smartphone, you can assign them to specific users or you can create the users along the device itself

  • In our example, we will create Pamela Smith and Jim Smith along their respective smartphone devices

My2N Family Home - Smartphone User

My2N Family Home - Smartphone User 2

Site role settings

You can setup various user roles under the User Detail:

  • As a Company Admin, you can create other Company Admins, Site Admins, Site users and change the priviledges of already existing users

  • As a Site Admin, you can create other Site Admins, Site users and change the priviledges of already existing users

  • As a Site User, you have no priviledges to configure the My2N Company/Site and devices

To setup the user roles of invididual user:

  • Go under "Site users" (1), select the user (in this example Pamela Smith)

  • Click on "User Details" (2) and select the "User role" (3) from the drop down menu

My2N Family Home - User Roles

Intercom Call Settings

In order for the Intercom to reach the added devices, you will have to configure the Call settings in on the Intercoms device page:

  • Select the Intercom unit from "Devices" (1) tab

  • Click on "Call Settings" (2) on the top

  • Enter a name of the call button (3)

  • In this example, the Indoor View device has been added before, next we selected the Jim Smith Smartphone (4) and also Pamela Smith Smartphone (4) from the selection

  • Lastly save the changes made, by clicking on the "SAVE" (5)

My2N Family Home - Call Settings

Intercom Switch Codes

You can also set the switch codes which will appear in the My2N app:

  • In this case we have configured additional buttons - 

  • Click on the "Devices" (1) tab and select the Intercom unit (in this example IP Base)

  • On the top, select the "Switch codes" (2)

  • Next, enable the switch by turning on "Managed by My2N", enter DTMF code and name (3) of the unlock button ("Front Gate" and "Main Door")

  • In My2N app, locate the Intercom unit, tap and hold on the unlock button for a moment - Two unlocking buttons will appear

My2N Family Home - Switch Codes

 

Apartment Building (MDU)

Apartment model allows for easy and cost effective management of Intercom units, Answering units and Smartphone units.

Intercom units are common for all Apartments and therefore it is not recommended to assign Intercom units directly to the Apartments.

Creating an Apartment

In this example, we will use an Intercom unit at the door (IP Base), an Answering Unit in the Apartment (Indoor View) and two Smartphone devices.

  • To create a new Apartment, select "Apartments" (1) tab and click on the "Create Apartment" (2)

  • Configure the Floor, Number and the Apartment name of the housing unit

  • Finish by clicking the confirmation "Create Apartment" (3) button

My2N Apartment Building - Creating an Apartment

Creating an Intercom

Once the Apartments are created, add the Intercom:

  • Click on the "Devices" (1) tab and then on the "Add Device" (2)

  • Fill out the Serial Number and Security Code 

  • Do not assign it to any Apartment

  • Finish by clicking "NEXT" (3)

My2N Apartment Building - Creating an Intercom

Creating a User/Smartphone Device

Next step is to create a User, a Smartphone Device and assign both of them into an Apartment:

  • You can assign up to 4 Smartphones/Tablets or 3rd Party devices into the standard My2N Apartment

  • Click on the "Devices" (1) tab, then on the "Add Device" (2)

  • Create a new user or select already existing one (3)

  • Fill out the credentials and then assign the device to the corresponding Apartment (4)

  • Complete the process by clicking "NEXT" (5)

My2N Apartment Building - Creating a User/Smartphone Device

Creating an Answering Unit

The 2N Answering units are free of charge. Every answering unit (2N answering unit, smartphone or 3rd party device) must be assigned to an Apartment:

  • You can assign multiple Answering Units to a one Apartment

  • Click on the "Devices" (1) tab, then on the "Add Device" (2)

  • Fill out the Serial Number and Security Code 

  • Assign the corresponding Apartment (3)

  • Finish by clicking "NEXT"

My2N Apartment Building - Creating an Answering unit

Setting Cloud mode for the 2N Answering Unit

Set the configuration mode of the 2N Answering units to "Cloud":

  • Click on the "Devices" (1) tab

  • Locate the Answering unit and click on it

  • Locate the "Connection mode" (2) and switch it to "Cloud" (2)

  • Lastly click on "SAVE CHANGES" (3)

My2N Apartment Building - Answering unit Cloud Mode

Intercom call settings

Last step of basic Apartment site configuration is to set the Call Settings in the Intercom:

  • Click on the "Devices" (1) tab and then select the corresponding Intercom (in our example IP Base)

  • In the Intercom device, click on the "Call Settings" (2) tab on the top

  • Under the "Call destination" select the corresponding Apartment (3) from the dropdown menu

    • Under "Button label" you can set the name of the QuickDial button for the Apartment

    • If no label is selected, the name of the Apartment will be used (in this example it would be "G-A1")

  • You can also create a different Phonebook to restrict Mobile Video access to certain Intercoms

My2N Apartment Building - Intercom Call Settings

Apartment Overview

Once all Smartphone devices and Answering units have been added, you can check the list of Apartments and the number of active devices inside:

  • Click on the "Apartments" (1) tab and the list of Apartments (2) will show up

  • Each Apartment has a Name, Floor, Access (if enabled), number of Devices, number of Users, Paid Services toggle and Apartment Status

  • The status bar under "Devices" shows the current number of licensed devices inside the particular apartment

    • Each green bar represents a one Smartphone/3rd party device

    • 2N Answering Units are not represented by the green bar, as they do not require a license 

  • The total number of devices of the Apartment is shown next to the status bar

    • This includes Smartphones/3rd party devices and 2N Answering units

My2N Apartment Building - Overview

Other (office, retail , special-purpose)

Other type of site can be applied to office buildings, retail stores or special-purpose areas. In this example we will use one Intercom (2N IP Solo), 1 Answering unit (2N Clip) and 1 Smartphone device.

Creating an Intercom

  • Click on the "Devices" (1) tab and "Add Device" (2)

  • Fill out the Serial Number and Security Code of the device

  • Finish the device registration clicking on "NEXT" (3)

My2N Other Type - Creating an Intercom

Creating an Answering unit

  • Click on the "Devices" (1) tab and "Add Device" (2)

  • Fill out the Serial Number and Security Code of the device

  • Finish the device registration clicking on "NEXT" (3)

My2N Other Type - Creating an Answering Unit  

Setting the Cloud mode for the 2N Answering unit

Set the configuration mode of the 2N Answering units to "Cloud":

  • Click on the "Devices" (1) tab

  • Locate the Answering unit and click on it

  • Locate the "Connection mode" (2) and switch it to "Cloud" (2)

  • Lastly click on "SAVE CHANGES" (3)

My2N Other Type - Answering Unit Cloud Mode

Creating a Smartphone device

In this example, we will create a Smartphone Device with a name of "Receptionist":

  •  Click on the "Devices" (1) tab and "Add Device" (2)

  • Select "Smartphone or tablet" and "Create a new user"

  • Input the user credentials

  • Finish adding the device by clicking on "NEXT" (3)

My2N Other Type - Adding a Smartphone   

Intercom Call Setting

In order for the Intercom to reach the added devices, you will have to configure the Call settings in on the Intercoms device page:

  • Select the Intercom unit from "Devices" (1) tab

  • Click on "Call Settings" (2) on the top

  • Select the devices to be called under "Call Destination", from the dropdown menu (3)

  • Lastly save the changes made, by clicking on the "SAVE" (4)

My2N Other Type - Intercom Call Settings

Intercom Switch Codes

You can also set the switch codes which will appear in the My2N app:

  • Click on the "Devices" (1) tab and select the Intercom unit (in this example IP Solo)

  • On the top, select the "Switch codes" (2)

  • Next, enable the switch by turning on "Managed by My2N", enter DTMF code and name (3) of the unlock button

  • Lastly click on the "SAVE" (4) button

My2N Other Type - Switch Codes

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