Battery failure signalization - EasyGate PRO ""snake"" signal strength

Battery failure is signalized by rotation of the signal strength indicator as shown below: This might happen if your batteries have more then 2 years, or that there is some kind of battery problem.To check batteries and solve battery life issue: SMS solution (Only for EasyGates PRO with firmware 18.x.x) Check batteries with SMS EG INF 12345, you will receive SMS where you will see this information: EXP:0 Time to battery change (days): Lift Functions Put new batteries into the gateway 4x AA NIMH. Send SMS with counter reset, parameter 60, confirmation with password: EG CNF 12345 60 = 12345. Note When the batteries expire, the line voltage does not turn off, as with other power failures. SMS sent in case of power / battery error has the form: Power: On Battery: Ready Expire in: 0 Analogue phone connected to the FXS port solution: Try to change batteries. Reset with the analogue phone connected to the FXS port by dialing 12345*60*12345* the counter for battery expiration. Warning For backup use only suggested type of accumulators NiMh size AA. Only this type of storage batteries is permitted for use! When another type of batteries is used, there is a danger of damage of device or even explosion! Recommended batteries are with at least 2000mAh.The battery should never be placed in municipal waste. Please check local regulations for disposal of batteries.

Monitoring of batteries on EasyGate PRO

2N EasyGate PRO can be equipped with batteries. Battery option allows to support functionality in case of power failure. For backup use four pieces of accumulators NiMh size AA. These accumulators are not part of delivery. You can monitor battery status. In default , monitoring of battery status is disabled. In order to enable it, please follow steps below: 1) Using USB cable, connect your 2N EasyGate PRO to computer equipped with installed PC UNI Manager 2) Once connected to gateway, please navigate to section Service as shown on picture below. a) Telephone number for service SMS. The number is common for GGMC SMS, ,'LOW CREDIT" SMS on prepaid SIM cards and Power status SMS. Setting options: 0-16 characters (0-9,11A+) Default setting: blank b) Power status SMS is send in case the battery is flat, or disconnected. Setting options: -Disable -Enable Default setting: Disable Power status SMS is send, if power failure or restore last longer than filled value. Setting 0 min means, that the function is off. Setting options: 0-255 min Default setting: 0

RMA - What to check before the RMA process for 2N analog gateway

Please, follow the steps below what to check before you send the 2N EasyGate, 2N EasyGate PRO (UMTS) and on 2N SmartGate (UMTS) device for repair: Possible issues: a) device does not boot up after plug in power source b) device doesn't get signal c) device system led flash quickly add a) Check power source or try another one. add b) Try another antenna which has better gain. In case of GSM version, be sure that in your area is GSM coverage. As there are countries where is no more GSM available. Try another mobile operator. add c) device has some hardware problems and needs to be sent for RMA. If you ask for RMA, where is obvious hardware damage, attach photos from the installation side, from the damaged part and another photo which could be important for RMA process.