Calling through the My2N SIP Proxy will enable you to call between devices listed in your My2N account

First of all, you need to add your device to Elevator Center. Name the device, select a folder and then insert your serial number and My2N security code. Once added into Elevator Center go into your My2N account and add a new device. Add the EasyGate IP as a 3rd Party device. After filling the device and choosing/creating a user click the „ADD DEVICE“ button. After creating the device click on it and at the bottom of the page you can see the credentials for your device. Now you can go back into the Elevator Center and after clicking your device you scroll down to the SIP account and click „EDIT“. Now you need to insert the credentials from My2N here. Now you the device will display as registered in the Elevator Center and My2N. If you have created a custom phonebook don’t forget to add the newly created device there as well. Everything is set up now and you can start calling all the devices using their My2N numbers.

Configuration backup and troubleshooting EasyGate IP

If you need to factory reset the device and you don’t want to lose all your settings, save your configuration After the factory reset, you can upload your configuration back and save it To eliminate any potential issues, please keep your firmware up to date Please, visit www.2n.com where you can download the latest firmware, download it and simply upload the firmware file through the web interface If you have an issue, you can download logs and your configuration which you can then send to our technical support along with a detailed description of the issue at Technical support form

Deleting 2N EasyGate IP from 2N Elevator Center

After you log in to your 2N Elevator Center account you can see the list of your devices. Select the device you want to remove from 2N Elevator Center Once you’re on the selected device status page, you can click on the “REMOVE DEVICE” option. The 2N Elevator Center will ask you if you want to remove the device The 2N EasyGate IP will then perform the factory reset. All of the settings will set to the default. The 2N EasyGate IP will turn off, the separate red LED indicator in position 1 among the signal LEDs goes on and then the 2N EasyGate IP will turn on again with the LED indicators showing the EGIP status. After that, the 2N EasyGate IP will be removed from your device list.

Factory Reset - Easy Gate IP

For Factory Reset we can choose to do it from the 1. Web interface 2. Or Reset button on the back of the device for the 20s(wait for the Signal strength turn RED LED diodes on the front of the device) 3. Device will be set to Factory Setting when you Remove device from Elevator Center. 4. Via SMS Command: send SMS to Simcard in the device in the format: EG DEF password

Firmware-upgrade-How-to-make-firmware-upgrade-on-2N-EasyGate-IP

Firmware upgrade can be made in three ways 1. In the web interface of the unit, go to the Maintenance/Firmware section and upload the downloaded file (Choose File). Click Send and confirm with the Save Changes button. (you can find the firmware at https://www.2n.cz/en_GB/products/elevator-systems/2n-easygate-ip) Click Send and confirm with the Save Changes button. 2. Update can be made at 2N Elevator Center 3. There are steps how to upgrade with the Command-line Open the folder in Total Commander that you will have on your PC according to the EGIP country (EU, AU, USA) At the bottom of the Total Commander, type cmd and open it In the cmd line, write "fwupd -c" to verify the FW version and serial number After checking, write "fwupd -f" and then just write "egip" and press TAB, the name of the update file with version 36 should be filled in and "-la -r" should be added at the end Then the upgrade itself will take place and as soon as the device restarts and Result: SUCCESS 0 - OK appears Then just check again with "fwupd -c"

How to add the Easy Gate IP to the 2N Elevator Center - FAQ_Lift_private

This content cannot be displayed without JavaScript.Please enable JavaScript and reload the page. FAQELEPRI FAQ_Lift_private FAQ_Lift_private2N® Elevator center How to add the Easy Gate IP to the 2N Elevator Center This FAQ describes how to add the 2N Easy Gate IP to the 2N Elevator Center. To add the device to your Elevator Center account, log in to your account and click Devices and then Add device, as you can see on this picture: You will be asked to enter the serial number and My2N security code. You can find those on the sticker on the side of your Easy Gate IP: Afterwards, your EGIP will be active. If the firmware version in the device is outdated, Elevator Center will automatically start a firmware upgrade, as you can see here: When the firmware is up to date, EC will configure your EGIP automatically according to the configuration template stored in your account. More information about configuration templates here: How to use configuration templates in 2N Elevator Center If you need to change the phone number and password, click “Edit” in “SIP account”: Now you can edit those parameters: If the proxy address was set up by the configuration template, it is not visible in the device detail. However, proxy address was still set up correctly in the device. If the device itself was not configured yet, you can do so by clicking “Go to device configuration”: How to add the 2N® LiftGate to the 2N Elevator Center VPN connection on LiftGate

Sending SMS upon input trigger on EasyGate IP

This function allows you to send SMS to the predefined number when the input is triggered. You need to enable SMS sending in SMS/Setting Then enter the recipient's number to which the SMS will go. Afterward, you set the starting mode which will then send the SMS. Alternatively, you can set the activation time depending on your equipment. With these settings, the EGIP will send you an SMS anytime the input is triggered.

SIP calling using My2N

1) Log into your My2N Account 2) Add new device as 3rd party device and name it 3) Choose a user and press add device When you open the new device you can see credentials at the bottom of the page Enter these credentials into the EGIP web configuration After reboot, the SIP will be displayed as registered in both – the EGIP web interface and My2N so it’s ready to use Next, add another device the same way as EGIP but now choose the smartphone or a tablet option Enter the credentials into the mobile app or simply scan the QR code Please, keep in mind that you have to assign the mobile app to the same phonebook as the EGIP is After both devices are registered you can call them by entering their My2N number

Using configuration templates in 2N Elevator Center

This FAQ describes how to use the configuration templates in 2N Elevator Center. After you configure your Easy Gate IP, you can download the configuration file from the device to use it for bulk configuration. In the configuration interface of the device, click Maintenance -> Configuration -> Download: Now go back to Elevator Center to upload this file to make the EC configure devices that will be added in the future, in the same way as the first EGIP. Go to Configuration templates and upload file for the respective type of EGIP: Now all other EGIPs added will have the very same configuration as the first one.