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Date: September 24, 2024
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WaveKey mobile access control is now a part of My2N

Our patented, reliable mobile access control is now easier to add to residential projects. See what’s new and what it offers you and your customers.

WaveKey mobile access control is now a part of My2N

The popularity of mobile access control is rising. It offers true modern convenience for offices and apartment buildings, in both modern and retrofit projects. However, it needs to be done right! Choose our patented Bluetooth technology, WaveKey, to give your customers reliable, fast, and secure mobile access.

We’ve enhanced the mobile access experience of residential projects considerably by integrating WaveKey into the My2N eco-system. But what exactly does this mean?

Assign Mobile Credentials Remotely


Until now, you could manage mobile access data through the web interface of products (IP intercoms and access control readers) and in our access management software, the 2N Access Commander. Now, you can also do this via the My2N Management Platform, allowing you to remotely assign mobile access rights to residents.

No More Phone to Reader Pairing

As Bluetooth credentials are now provisioned instantly via the Cloud, if you use the My2N Management Platform to set up mobile access and users are logged into the My2N app, there is no need to pair devices with readers.

Multiple Services, One App


We've added mobile access via WaveKey to the My2N App. Residents in apartment buildings will now only need one app for accessing their homes, answering their doors, and more.

What else should you know?

  • How does the change to the My2N App affect installations that are currently using 2N Mobile Key for mobile access control?

    The My2N App is going to update as part of the regular update process to gain support for WaveKey credentials. The My2N App will prompt users to import their access rights from 2N Mobile Key into the new unified app. The process will be simple, and they will not have to create a new My2N account or pair their devices with readers again. If users (usually those in offices) do not already have the My2N App installed, they will need to download it and complete the process as above. They will be encouraged to do so frequently in their 2N Mobile Key app.

  • Are there any additional costs?

    No, mobile credentials and provisioning them via the Cloud are free services.

  • What are the terms of credential provisioning via the Cloud?

    Management must be done via the Cloud, i.e. via the My2N Management Platform. Users must have a My2N account created, just as they need to receive Cloud calls from intercoms to mobile phones.

  • What if I manage the building via 2N Access Commander or directly within the product web interface?

    Management via 2N Access Commander or directly in the product web interface is usually done onsite. In this case, provisioning mobile credentials via the Cloud is not possible. In other words, the devices (intercoms, readers) must be part of the Cloud (the My2N Management Platform) to use this feature.

  • Can users continue to use mobile access without creating a My2N account?

    Yes. However, if they want to get instant mobile credential provisioning via the Cloud, they must create a My2N account.

  • Are you discontinuing the 2N Mobile Key app?

    The My2N app will completely replace the 2N Mobile Key app. The 2N Mobile Key app will continue to work until we discontinue it in Q1 2025 and move all users to My2N. We’ll inform you and the users in good time. However, we recommend that users switch from 2N Mobile Key to the My2N App as soon as possible.

  • How do I set up mobile access in the My2N Management Platform?

    Setting up mobile access in the My2N Management Platform is very user-friendly. The process is similar to setting up RFID and PIN access. A detailed description of the settings can be found in our FAQs.

  • What is WaveKey?

    WaveKey is the technology within 2N readers and intercoms that powers the ability to open doors using only mobile phones. It’s based on Bluetooth and is patented. It’s the fastest on the market, unmatched in reliability, and completely secure. Discover more about mobile access control and how it works by reading our blog on the topic!

Watch This Space


This update is only the beginning! Look forward to even more convenience and innovation from the My2N eco-system – e.g. soon, users will be able to assign temporary access to visitors themselves using their My2N App. Don’t want to miss out on this, and more?

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