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Microsoft Teams

Microsoft is a global technology company specializing in software, hardware, cloud computing, and AI, best known for products like Windows, Office, Azure, Xbox, and MS Teams.  
  • Telephone & PBX
  • Visitor Management

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Integration with 2N products

  1. General Description

    Enterprise customers adopting MS Teams platform use SIP Gateway to allow 2N IP Intercoms to communicate bi-directionally with/via MS Teams.  

    SIP Gateway lets your organization use any compatible SIP device with MS Teams to preserve your investments in SIP devices. Now you can sign-in to MS Teams with your corporate credentials and make and receive calls with a compatible 2N device. 

    2N IP devices (the whole list see below) are certified by Microsoft and listed as SIP Gateway Compatible devices: https://learn.microsoft.com/en-us/microsoftteams/devices/sip-gateway-plan.  

  2. Supported features

    MS SIP GW only supports audio calls 

    Make calls: 2N devices can make calls to MS Teams users but also the Public Switched Telephone Network (PSTN) or to other SIP devices. 2N device can only call users who have phone numbers. 

    2N devices can call “Call Queues”. 

    Receive calls: 2N devices can receive a call from Teams applications but also from the PSTN and from other Teams users who have SIP devices. The 2N device acts as a MS Teams endpoint. Inbound calls will be received on the 2N device. 

    MS Teams users can answer calls coming from the 2N devices on their Teams desktop client, Teams compatible desk phone or MS Teams Smartphone app. 

    It is possible to trigger the door lock directly from Teams desktop client or MS Teams Smartphone app., using the MS Teams Dialpad. 

    No additional hardware or software required 

Key features

  • Compatible with desktop client, MS Teams compatible desk phone and MS Teams Smartphone app
  • Direct Door Unlocking from MS Teams
  • Seamless communication with MS Teams
  • Effortless Deployment on Existing IP Infrastructure
  • Flexible Communication & Remote Access Control
  • Reliable Audio Calls Without Extra Complexity

Downloads

  • Integration Leaflet (EN) - Microsoft Teams

    Integration

    Download

  • Marketing Assets 2N & MS Teams integration (EN)

    Integration

    Download

2N License

MS Teams license* is required for 2N IP Intercoms and SIP Audio Devices (one for each device).

  • EMEA license number: 9137921
  • AXIS license number: 03160-001
*MS Teams license is not part of the standard GOLD license and needs to be purchased separately. It's part of the „Trial license“ (expires in 800 hours).

Supported Versions

  • 2N OS 2.46.1 and higher

MS Teams License

To connect a SIP device to the Microsoft SIP GW, you must have the following:

Teams Phone has different license options for user and resource accounts. See more details here to determine which one suits you best: https://learn.microsoft.com/en-us/microsoftteams/teams-phone-licensing
 
For a 2N device, the „Microsoft Teams Shared Device“ license is recommended.
For voice applications, like Auto Attendants and Call Queues, use the following specialised license: Microsoft Teams Phone Resource Account.
 
For more details, please contact your Microsoft Teams administrator or your local Microsoft representative.