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Who is company/site admin? For apartment buildings, you should contact a building manager, for family houses check with your installer or with a member of your family. |
What does it mean?
If you see this error, your My2N account does not have any assigned device to log into.
How to fix it?
You need to assign a mobile device under your My2N account.
How to assign a device?
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Log in to the My2N portal as a company/site admin
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Choose the correct site and locate the user who does not have access to the My2N application
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Now choose the correct owner of the mobile device and save the changes afterwards
