Question 1

2N LTE Verso - How to perform factory reset

Accepted Answer

Factory Reset 2N LTE Verso is equipped with a RESET button. Press the button shortly (< 1 s) to restart the system without changing configuration. Follow the instructions below to reset the factory default values: Press the RESET button.Wait until the red and green LEDs on the device come on simultaneously (approx. 20 s).Wait until the red LED goes off (approx. 5 s).Wait until the green LED goes off and the red LED comes on again (approx. 5 s).Wait until the red LED goes off (another 5 s).Release the RESET button.  Firmware v2.26 and newer:  + SOUND SIGNALISATION - release the button after 4 short beeps immediately    Caution: In case of resetting the factory default settings on a device with a firmware v2.18 or newer it is necessary to reprogram the 2N Security Relay using the instructions from section Main and Extending Modules. From FW v2.26 the intercom performs audio feedback during the resetting procedure.  More information:        2N IP Intercoms (official 2N web)

Question 2

2N LTE Verso - Registration to My2N and basic setup

Accepted Answer

This guide describes how to connect 2N LTE Verso to LTE network and two following My2N services – 2N Mobile Video and 2N Remote Configuration.   Before starting please create your own My2N account according to this guide.      Insert a SIM card to 2N LTE Verso  Registering to LTE network  Registering the 2N LTE Verso to My2N cloud – 2N Mobile Video service  Entering the 2N LTE Verso's 2N Remote Configuration service   Insert a SIM card to 2N LTE Verso Before inserting a SIM card, it is necessary to disable the PIN code.You can do so by inserting the SIM to a standard cell phone. Most phones have the option to disable the the PIN in their settings.Here is an example from a Samsung phone. If you are not sure how to do it, please consult manual of your cell phone.      Registering to LTE network After inserting the SIM card to the 2N LTE Verso, you can observe behavior of  the red LED   placed under the Main Quick Dial Button to verify the status of the device.  Meanings of different signals are described in following table:   LED behavior  Meaning  Note  Diode is flashing after boot up  2N LTE Verso is connecting to the network  This is normal behavior.  Diode is off  2N LTE Verso is connected to the data network     Diode is illuminated for 5 seconds  SIM card error (SIM not inserted, PIN request enable or no active data service)  When this 5s timeout is over, another connection attempt is made and the LED starts flashing again.  Diode is flashing only  The LTE signal is insufficient  Check the area LTE signal coverage and antenna connection. Alternatively, use an appropriately placed external antenna. Caution – do not stick the external antenna to a metal surface!     SMS command 2N LTE Verso includes a set of SMS commands that help you identify the device state and configure the basic mobile data connection parameters. Send SMS in format state pwd= and intercom will return information about network and signal.       Registering the 2N LTE Verso to My2N cloud – 2N Mobile Video service Enter your My2N account, go to the Site you want to register the 2N LTE Verso, and follow these steps:  You can add the 2N IP intercom by clicking on the Devices button and then the ADD DEVICE button.   Select 2N Device.   In a new opened window, please fill in details about your 2N IP intercom.  Fill in the intercom's name (defined by your requirements in order to easily identify this device).  Fill in this device's serial number from the paper card that belongs to the device.  Fill in the security code from the same paper card.   You can find the Serial Number and My2N Security Code enclosed it the package.   The intercom will be seen as registered with missing call settings in a couple of minutes.    Meanwhile you can go ahead and add a device (or several) to be called when the button is pressed. Just click on the LTE Verso, device detail will open and then click on Call settings.    Now, you can make a call towards the device by pressing the button. With this, you have finished the basic set up.     Entering the 2N LTE Verso's 2N Remote Configuration service    2N’s free Remote Configuration enables you to fully configure 2N IP and LTE intercoms and Access Units using the   My2N   portal.   Accessing the intercom’s configuration interface only requires an Internet connection.       To enter the Remote configuration of your LTE Verso, go to the device detail and then click 2N Remote Configuration Services:  Then click Open Configuration:   Now your browser opens a new tab with LTE Verso's web interface. You can now log in and fully configure your intercom.      Keep in mind that users created in My2N and Button settings are synchronized with the My2N cloud and changes of these has to be made inside of the My2N account.

Question 3

Automation, 2FA - How to configure 2FA on 2N IP Intercoms

Accepted Answer

The steps in this article require using the web interface of a 2N device. Please follow this manual in case this is your first time using the web interface.   This feature enables you to increase security for example in areas of research laboratories, financial centers, banks, etc. – simply wherever you need to protect something. Thanks to this feature you can specify door that will be opened only if you enclose the RFID card and enter special code in predefined time (both can be done by one person). For higher security you can set that two RFID cards or two specific codes have to be entered (double person identification). This is very good protection against RFID card theft. Authentication with a card and a code can be done via native features, authentication with two cards has to be done via automation as described below. How to set up 2FA on 2N IP Intercoms    Version 2.50 (LTS) or earlier Navigate to the section "Directory -> Users" and choose one of the users. Then you can define a PIN code and a Card ID for the user.  In section "Services -> Access Control-> Entry Rules" you have to set "Card, Code". Now the particular user has to swipe the card and enter the code as well to activate the Switch.                Version 3.0 or later Navigate to the section "Directory" and choose one of the users. Then you can define a PIN code and a Card ID for the user.   Next, Access -> Access rules -> Entry section, edit Default rule:  Now you can choose which credentials you want to use for multifactor authentication.      How to set up double person identification on 2N IP Intercoms Go to section Services -> Automation (Version 2.50 (LTS) or earlier) or to Integration -> Automation (Version 3.0 or later) and use one of the Functions there. Then follow the screen below and create the function. Set the card IDs of two users you would like to use for double card authentication. This will ensure, that once the first user swipe the card, the other one has to swipe within 5 seconds to activate the switch.     Firmware & License info  2N OS v2.44 with GOLD license  Last updated on 3th of March 2026

Question 4

Automation, Black/whitelist - How to block or allow specific numbers to call an intercom

Accepted Answer

The steps in this article require using the web interface of a 2N device. Please follow this manual in case this is your first time using the web interface.       Our intercoms don't support black/whitelisting by default. However, you can do it using a PBX or automation. If you'd like to use automation, you'll need GOLD license.  Basic setup — information The Number parameter at the CallStateChanged event can contain a phone number or an IP address. The following is an example of a whitelist. If you'd like to make a blacklist, just swap action AnswerCall for the EndCall one. Please note that it's better to set up a whitelist, since blacklists can be easily bypassed by changing your number to a different one. For whitelisted values, you need to know the exact number that can get through.   Whitelist — single number       Whitelist — multiple numbers       Blacklist — single number      Firmware & License info  2N OS v2.44 with GOLD license  Last updated on 29th of August 2024

Question 5

Automation, Call Delay - how to set a different ring time for diferent call destinations

Accepted Answer

The steps in this article require using the web interface of a 2N device. Please follow this manual in case this is your first time using the web interface. The ring time limit can be set in the "Calling -> General Settings -> Outgoing calls -> Ring Time Limit" section of the web interface of the 2N IP intercom. It is set for 32 seconds by default so for example, when the Quick Dial Button 1 is pressed the intercom will dial the 1st number of the assigned user. In case the call is not picked up within 32 seconds, the intercom will start dialing the second number for 32 seconds and so on until the last number is called. You can create automation where you can set different ring time limits for different destinations.   Scenario: There is an intercom at the main entrance of an office building, 1 answering unit at the reception and 2 smartphones with a 2N Mobile Video app that belongs to receptionists. When the Quick Dial Button is pressed we want the intercom to call the answering unit and dial for 30 seconds. If the call is not answered during those 30 seconds, we want the intercom to call 1st receptionist's smartphone and dial for 50 seconds. In case the receptionist does not pick up as well, the intercom will call 2nd receptionist and dial for 30 seconds.    For the scenario and the automation to properly work, the button setting must be empty:        This automation will start calling the first number, after 30 seconds it ends the call, waits for 3 seconds and starts dialling the second number. After 50 seconds the automation ends the call, waits for another 3 seconds and then starts dialling the third number for 30 seconds. After that, the dialling ends. Also, when the call is connected, the automation will stop all delays, which prevents dialling the next numbers.

Question 6

Automation, Calling two numbers from 2N IP Intercom over GSM gateway with a single SIM card

Accepted Answer

The steps in this article require using the web interface of a 2N device. Please follow this manual in case this is your first time using the web interface.  Target scenario This manual describes how to call two GSM numbers from 2N IP intercom over GSM gateway with one SIM card only. The scenario is that we would like, after pushing the button on the intercom, make a call to a GSM number (number 1) and if this call is not answered, intercom starts ringing the next number. If this were configured in a standard way, i.e. assigning numbers to the user and using Group calling, intercom would get busy tone when trying to reach the second number. This is caused by limitations of GSM technology — any GSM call takes way longer (few seconds) to hang up. On the other hand, SIP call is hung practically immediately. Therefore there must be added a delay between hanging up the first call and making the second call. This scenario requires to be configured in Automation:      Variables  KeyPressed - defines which key must be pressed to begin the sequence. In this example, Key 1 (first intercom button) is used.  BeginCall 1 - here you can define which GSM number or user must be first called. 123456 is used as an example number in this case.  BeginCall 2 - here you can define which GSM number or user must be called after nobody answered on the first number. 456789 is used as an example number in this case.  Delay 1 (D1) - defines how long will it ring on the first GSM number.  Delay 2 (D2) - must be always higher than Delay 1. D2-D1=delay between hanging up on the first number and making a call to the second number. We recommend 5 seconds difference to make sure the first GSM call is properly hung.  Delay 3 (D3) - must be always higher than Delay 2. D3-D2=ring time when ringing on the second GSM number.  Rest of the variables must be set exactly as you see on the picture above.   Firmware & License info  2N OS v2.44 with GOLD license  Last updated on 11th of July 2024

Question 7

Automation, Card Call - Initiating a call after card verification

Accepted Answer

The steps in this article require using the web interface of a 2N device. Please follow this manual in case this is your first time using the web interface. The normal behavior of the 2N IP Intercoms and destinations is that when the Quick dial button is pressed the intercom will call the user that is assigned to the Quick dial button.   Scenario: There is a 2N IP intercom with an RFID card reader module at the main door and a 2N answering unit at reception — only users authorized by card can initiate a call.      Version 2.50 (LTS) or earlier  For the scenario and the automation (GOLD License is required) to work properly, the Buttons setting must be empty:          Version 3.00 or later For the scenario and the automation (GOLD License is required) to work properly, the Buttons setting must be empty:        This automation will allow the call to be initiated within 30 seconds after the user has authorized by card:   How it works: When a valid card is entered, the FlipFlopRS condition will give the 1 (true) state to the Begin call action and if the Quick Dial Button 1 is pressed during this time frame, the intercom will call to 192.168.50.24 IP address. After 30 seconds the condition state is 0 (false) and the intercom won't be allowed to call when the Quick Dial Button 1 is pressed.    You can also create automation for the call to end in case of the ringing or connection state of the call:   How it works: When the Quick Dial Button 1 is pressed the call will be ended only in case of a ringing or connected state of the call.

Question 8

Automation, Multicast - Configuring Lock/Unlock all feature on 2N IP Intercoms

Accepted Answer

The steps in this article require using the web interface of a 2N device. Please follow this manual in case this is your first time using the web interface.   "Lock all" or "Unlock all" features are very useful once you need to activate all switches (lock or unlock - it depends on the settings of switches made in section "Basic settings -> Switch X") connected to 2N IP Intercoms in your network. Just pick a master 2N IP Intercom which will send multicast request to all connected intercoms after you enclose predefined RFID card or enter a specific code from your phone or keypad. This feature is very helpful when there's a fire in the building or when you face any danger inside the building and you need to evacuate all the people. In that case you enclose the card to RFID card reader and all doors will be opened. Lock all and unlock all features can be used especially in schools, factories, offices and other large places where you have many intercoms.   How to set up 2N IP Intercom to send multicast requestAll necessary steps for settings of Lock all feature are shown in the figure below:  The settings above mean that if anybody encloses the RFID card (ID of this card has to be 2800A6FC50) to the card reader then two actions happen simultaneously. During the first action multicast request is sent to all other intercoms (this command is sent to multicast IP address 235.255.255.250: 4433 which is set by default). The second action activates the switch connected to this intercom (this setting is optional and it depends whether you have any switch connected to this 2N IP Intercom). How to set up 2N IP Intercom receiving multicast requestsSettings for all other 2N IP Intercoms which accept multicast requesst and trigger specific action is shown in the picture below. First of all you need to specify the command that will trigger actions – this command has to be the same as the one sent in “MulticastRequest” from the previous figure (accepted in IP address 235.255.255.240:4433 by default). Based on the configuration below, Switch 1 is activated and also predefined user sound is played (e.g. any announcement for evacuation, alarm, siren, etc.).

Question 9

Automation, Multicast - How to receive multicast paging from up to 5 sources

Accepted Answer

The steps in this article require using the web interface of a 2N device. Please follow this manual in case this is your first time using the web interface.   Each 2N IP Intercom can receive and send one multicast stream without any license. However, if you need your intercom to listen to multiple sources – maybe up to five at once (or send multicast to different addresses), then you will need an Enhanced Integration (up to v2.35) or Gold license (v2.35 onwards), which will allow you to set up the functionality via Automation. Such scenario may be useful, for example, in an area with several multistorey buildings with several departments, where:  the intercoms in the 1st building will listen to multicast at the address 224.1.0.0 and port 11000,   the intercoms in the 2nd building will listen to multicast at the same address (or different – e.g. 224.2.0.0) and port 12000, etc.,   the intercoms on the 1st floor of the 1st building will listen, as well, to the multicast again at the same address (or different – e.g. 224.1.1.0) and port 11100,   the intercoms on the 2nd floor of the 1st building will listen, as well, to the multicast again at the same address (or different – e.g. 224.1.2.0) and port 11200, etc.   the intercoms in the 1st department on the 1st floor of the 1st building will also listen to multicast, e.g. at address 224.1.1.1 and port 11110,   the intercoms in the 2nd department on the 1st floor of the 1st building will also listen to multicast, e.g. at address 224.1.1.2 and port 11120, etc.   and at the same time the intercoms in all buildings, floors and departments will listen to multicast, e.g. at address 224.0.0.0 and port 10000.  In other words, in such scenario, each 2N IP Intercom listens on 4 different multicast addresses and ports at once. There must be no odd port numbers used (e.g. 10001, 10003, 10011 etc.)  How to set up the 2N IP Intercom to receive multicast paging from up to 5 sources?  Navigate to "Services->Streaming->Multicast->Multicast Audio Receiving" (see image below)  We will adjust the following parameters (eg. the multicast source that will be listened to by intercoms in all buildings together), thus enabling reception from one common source:Multicast Receiver Enabled:  ✔  Receive IP Address: 224.0.0.0Receive Port: 10000Codec: the corresponding codec (which was selected for the respective multicast paging as well)   Navigate to "Services -> Automation" section -> select a free function -> create and save the given automation (see the picture below).Connect the required number of "StartMulticastRecv" blocks according to how many multicast addresses and ports, respectively, you want to be able to receive multicast streams from at once.We can set up reception from up to 4 other sources as we have channels 0 - 3 available here, each of which can be used only once.The example below shows what the automation in the intercom would look like on the 1st department of the 3rd floor in the 2nd building (according to the scenario described in the introduction).Then reboot the intercom "System -> Maintenance" - Restart, because in this case we have the "Rebooted" event set. Firmware & License info  2N OS v2.43.1 with GOLD license  Last updated on 25th of June 2024

Question 10

Automation, Multicast paging - How to configure paging from 2N IP Intercoms

Accepted Answer

The steps in this article require using the web interface of a 2N device. Please follow this manual in case this is your first time using the web interface.   Paging from 2N IP Intercom is a feature that can be used for emergency calls or just for any announcement that will be sent to all other intercoms (or to specific group of intercoms). These devices have to receive multicast stream on predefined multicast IP address and port. Then you just press a button on 2N IP Intercom and you can start talking to other intercoms, play announcements or play any emergency tones (e.g. for evacuation of the building).    How to set up 2N IP Intercom which will send multicast  The settings above mean that if any user presses the quick dial button 5 on the 2N IP Intercom, then the user sound is sent as a multicast request to all other devices. This sound takes 2 seconds. After that period of time you can start talking and 2N IP Intercom will stream this multicast traffic to all devices that are listening on the specific IP address and port (in our example: IP address is 239.0.0.239 and port is 21212). If you want to stop multicast traffic, you just press the quick dial button 5 again but for such behaviour you have to the use two conditions as shown in the figure above.  How to set up receiving on 2N IP IntercomsIf you want to receive a multicast traffic on your 2N IP Intercoms, you have to set specific multicast IP address and port. In our example IP address 239.0.0.239 and port 21212 are used. This setting is shown in the figure below.   As the next step go to the "Services->Automation" section and configure that the 2N IP Intercom will play user sound once it receives a specific multicast request. In our example user sound #2 recorded in the intercom is played.

Question 11

Automation, Multicast - Receiving multicast paging from up to 5 sources

Accepted Answer

The steps in this article require using the web interface of a 2N device. Please follow this manual in case this is your first time using the web interface.   Each 2N IP Intercom can receive and send one multicast stream without any license. However, if you need your intercom to listen to multiple sources – maybe up to five at once (or send multicast to different addresses), then you will need an Enhanced Integration (up to v2.35) or Gold license (v2.35 onwards), which will allow you to set up the functionality via Automation. Such scenario may be useful, for example, in an area with several multistorey buildings with several departments, where:  the intercoms in the 1st building will listen to multicast at the address 224.1.0.0 and port 11000,   the intercoms in the 2nd building will listen to multicast at the same address (or different – e.g. 224.2.0.0) and port 12000, etc.,   the intercoms on the 1st floor of the 1st building will listen, as well, to the multicast again at the same address (or different – e.g. 224.1.1.0) and port 11100,   the intercoms on the 2nd floor of the 1st building will listen, as well, to the multicast again at the same address (or different – e.g. 224.1.2.0) and port 11200, etc.   the intercoms in the 1st department on the 1st floor of the 1st building will also listen to multicast, e.g. at address 224.1.1.1 and port 11110,   the intercoms in the 2nd department on the 1st floor of the 1st building will also listen to multicast, e.g. at address 224.1.1.2 and port 11120, etc.   and at the same time the intercoms in all buildings, floors and departments will listen to multicast, e.g. at address 224.0.0.0 and port 10000.  In other words, in such scenario, each 2N IP Intercom listens on 4 different multicast addresses and ports at once. There must be no odd port numbers used (e.g. 10001, 10003, 10011 etc.)  How to set up the 2N IP Intercom to receive multicast paging from up to 5 sources?  Navigate to "Services->Streaming->Multicast->Multicast Audio Receiving" (see image below)  We will adjust the following parameters (eg. the multicast source that will be listened to by intercoms in all buildings together), thus enabling reception from one common source:Multicast Receiver Enabled:  ✔  Receive IP Address: 224.0.0.0Receive Port: 10000Codec: the corresponding codec (which was selected for the respective multicast paging as well)   Navigate to "Services -> Automation" section -> select a free function -> create and save the given automation (see the picture below).Connect the required number of "StartMulticastRecv" blocks according to how many multicast addresses and ports, respectively, you want to be able to receive multicast streams from at once.We can set up reception from up to 4 other sources as we have channels 0 - 3 available here, each of which can be used only once.The example below shows what the automation in the intercom would look like on the 1st department of the 3rd floor in the 2nd building (according to the scenario described in the introduction).Then reboot the intercom "System -> Maintenance" - Restart, because in this case we have the "Rebooted" event set. Firmware & License info  2N OS v2.44 with GOLD license  Last updated on 25th of August 2024

Question 12

Automation, one-time access - How to set up one-time codes with automation

Accepted Answer

The steps in this article require using the web interface of a 2N device. Please follow this manual in case this is your first time using the web interface.      This is an FAQ which shows configuration of a one-time access code which can be (re)activated using an HTTP command. You need Gold license to use this automation.  Testing scenario  How it works  Firmware & License info   Testing scenario One-time code on keypad. You can use a web browser on your PC or mobile phone to define codes for guests using HTTP commands. When an HTTP command is received, and is recognized, it enables the code to be used once for access. Once the code is entered, the Switch is activated and the condition falls back to False = the code doesn't work the next time. You can reactivate the code by sending the HTTP command again. You can set up to 25 guest codes (6*5*5 objects). Format of the HTTP command is as follows: https://ip_address/api/automation/trigger?triggerId=abcd&param1=1234    Where    abcd  stands for the trigger name, and  1234  stands for the code that will be entered from the keypad.      How it works  The expected HTTP command is received  FlipFlopRS is set to 1  Formatter extracts the code from the HTTP command and saves it  The code is entered  The switch is activated  FlipFlopRS is reset to 0 1 second after the code was entered.     Firmware & License info  2N OS v3.1 with GOLD license  Last updated on 9th of March 2026

Question 13

Automation, OpenDoor - Controling the card reader signalization

Accepted Answer

The steps in this article require using the web interface of a 2N device. Please follow this manual in case this is your first time using the web interface. This page describes you how to control the 2N IP intercom card reader signalization via an automation function.  2N IP intercom FW & license information    We recommend to use the latest FW version for 2N IP Intercom.  This feature requires firmware v2.26 or newer  You will also need to have either Enhanced Integration or Gold license — this license is necessary for Automation features in general.     Target scenario 2N IP Intercom is integrated into a 3rd party access system, e.g. via wiegand interface, and does not contain any ID cards database. An user swipes his ID card on the card reader and 2N IP intercom sends the ID card information the to the access system, which evaluates whether the access is permitted. If the access is granted, the system sends an HTTP command to the 2N IP intercom to activate a switch and the "valid" signalization on the card reader. If the access is not granted, the access system sends an HTTP command to the 2N IP intercom to activate the "card invalid" signalization on the card reader. If the relevant signalization is not activated on the card reader, the user has no feedback about used card validation.   Please navigate to the intercom web administration — Hardware -> Extenders -> Card Reader and fill in a Module Name.  Please navigate to the intercom web administration — Services -> Automation and create a new automation function.  The automation is based on Action OpenDoor that controls signalization of selected card reader module (fill in the name of the module here). To activate this Action you can select any Event from the list, e.g. HttpTrigger (to use incoming HTTP command).         Firmware & License info  2N OS v2.44 with GOLD license  Last updated on 23rd of August 2024

Question 14

Automation, Silent Alarm - How to configure silent alarm on 2N IP Intercoms

Accepted Answer

The steps in this article require using the web interface of a 2N device. Please follow this manual in case this is your first time using the web interface.   Silent alarm is one of many new features that can be configured in 2N IP Intercoms thanks to the “Automation” feature. This feature is very useful in areas where you could face a dangerous situation – e.g. a thief forces you to open the vault door. This situation can occur mainly in casinos, financial centers, banks, etc. For such cases you can specify an unique code which will be used for opening the door but simultaneously it will trigger another action such as: sending an HTTP command for alarm activation, establishing a call, etc. The most common scenario is that 2N IP Intercom sends an HTTP command to another device. The device processes the command and triggers an alarm in the security room. How to set up Silent alarm on 2N IP Intercom The settings below mean that if anybody wants to unlock the Switch 1 in a standard way he just enters the code 1234 and confirms it with the wildcard (*) button. This setting can be specified directly in the Switch 1 section and it is not necessary to do it in Automation section. But once you will feel threatened, you can enter the code 1235 and confirm it with wildcard (*). In this case you will activate Switch 1 (open the door) and simultaneously you will send an HTTP request to another device with the IP address 192.168.50.172 where you activate the alarm (this device has to accept the HTTP request, process it and do the appropriate action). A thief doesn't know anything about this second action and you can expect that someone will come to help you. Make sure you don't have anyone else pick this alarm code as a PIN code.The Uri in the automation: https://ip_address/api/automation/trigger?triggerId=alarm   And then you use the "SilentAlarm" and "HttpTrigger" events in the Automation section, where you interconnect the required action:  Firmware & License info 2N OS v2.37 with GOLD licenseLast updated on 3rd of January 2023 Note: All commands used in the Automation section are thoroughly described in our Automation manual altogether with corresponding examples.

Question 15

Automation, UnauthorisedDoorOpen - Securing doors against unauthorised door opening in 2N IP Intercoms

Accepted Answer

The steps in this article require using the web interface of a 2N device. Please follow this manual in case this is your first time using the web interface.       Securing the door against unauthorised access can be configured on 2N IP intercoms thanks to the accessories available. First of them is Magnetic door contact (order number 9159012) and the second one is Departure button (order number 9159013). This feature is very useful for buildings where you have doors without a handle (only with a knob) and you're looking to increase the security. It can be used in banks, financial centres, offices, labs, server rooms and many more. Just imagine that you have the door's lock connected to one of the relays in 2N IP intercom and also door magnetic contact and eventually a departure button. If you press the departure button which is placed inside the building (while 2N IP Intercom being outside) or if you authenticate on an inside module of the intercom, then the door will be unlocked and magnetic contact will be cut off. In this case, the door is opened and you can exit the building. If the magnetic contact is cut off but the door is not opened by the 2N IP intercom (nobody has pressed the departure button, swiped the card over RFID reader or used any other method of authorization), then it's most likely an unauthorized access via breaking in. This unauthorized access to the building will trigger an alarm should you set it up.  How to set it up? All necessary steps for settings of this feature are shown in the figures below. You will have to configure one switch, an automation and you will also have to use one input. You will also need to have either Enhanced integration or Gold license — this license is necessary for Automation features in general.   Switch configuration This switch controls the Output 1 to which is door's lock connected. Set in monostable mode, meaning that after activation of this switch the door will remain open for 5 seconds (it may be changed depending on your needs using the Switch-On Duration option).     How to configure Unauthorised Door Open Detection You need to enable the feature Unauthorised Door Open Detection for the specific Switch (in our case for Switch 1) and set which input is the Magnetic door sensor connected to.If you use the Departure (REX) button, you also have to assign an unique input to it.     How to set up the Automation  The settings above mean that if 2N IP Intercom detects logical change in the input from the magnetic lock, it verifies whether the door opening was authorized and if wasn't, the Automation will trigger an alarm sound, or executes any other action such as sending a HTTP command to a security desk, sending an email etc.

Question 16

Axis Network I/O Relay - Controlling using HTTP commands

Accepted Answer

The steps in this article require using the web interface of a 2N device. Please follow this manual in case this is your first time using the web interface.   Prerequisities 2N IP Intercom, 2N Access Unit or 2N Indoor Station with the latest firmware Additional GOLD license is neccessary for 2N IP intercom AXIS A9210 Network I/O Relay Module (Order numbers: 2N - 1120303, Axis - 02861-001) - 1 Relay Output    AXIS A9910 I/O Relay Expansion Module (Order numbers: 2N - 1120304, Axis - 02862-001) - 4 Relay Output      Finding the device in the network  The following steps help you find the Axis device on your network  Install and run the 2N IP Utility  Make sure that you are on the same network as the Axis I/O Relay Module  Locate the Axis I/O Relay Module in the device list and click on the IP Address (1)  Then, click on the "Load web interface" button (2)    If you are configuring a brand new device or device that has been reset to Factory Defaults, create a new Account and fill out the password (3)      Lastly, log into the unit (4), using the created credentials          Connecting and configuring the Axis I/O Relay Modules  The following article shows details about AXIS Relay configuration, operation and interconnection between the AXIS A9210 and AXIS A9910 A9210 Detailed manual can be found here  Go under the "Device" tab and "I/Os and relays" (1)  You can check the general Relays overview - change it's name, enable or disable it manually (2)  Under "Toggle port URL" you can see ON and OFF HTTPS commands (3)     A9910 Detailed manual can be found here  First, connect the A9910 Extending Relay Module to the main A9210 Relay Module using the picture below     Follow closely the interconnection shown above (GND -> GND, A -> A, B -> B), use only the shown connectors RS485 (on AXIS A9210) and EXP IN (on AXIS 9910)  Next, set the desired Address of the A9910 Extending Relay Module on the DIP Switch connector according to this chart:    Go under the Device tab and I/Os and relays (1)  Select the AXIS A9910 (2)  An Encryption Key (3) has to be generated in order to add the AXIS A9910       You can generate the Encryption Key by pressing the Generate Key button (5)  You can also export the Encryption Key (6)  Then click OK (7) and proceed further    Make sure that the Encryption enabled (8) is showing  Then click on the Add AXIS A9910 (9) button  Lastly, select a name, used RS485 port, and module Address - as selected on the DIP switch of the device, then hit Save (10)    Once added the expansion module will list the available I/O ports, relays, it's name, address, serial number and upgrade button (11)  You can check the general Relays overview - change it's name, enable or disable it manually (12)  Under Toggle port URL you can see ON and OFF HTTPS commands (13)        Controlling the Axis I/O Relay Module from 2N Units  How to control the Axis device from 2N Units  Detailed API Commands can be found in the VAPIX Library  AXIS A9210 Network I/O Relay (1120303 A) ONhttps://192.168.1.2/axis-cgi/io/port.cgi?action=1%3A%2FOFFhttps://192.168.1.2/axis-cgi/io/port.cgi?action=1%3A%5CON for 2 Secondshttp://192.168.1.2/axis-cgi/io/port.cgi?action=1%3A%2F2000%5C    Sending HTTP commands to AXIS Network I/O Relay by 2N IP intercom or 2N Access Unit  Firmware 3.0+  Login to 2N IP Intercom web interface, section Integration and Switches (1) and select the desired Switch 1-4 (2)  Set up the time limit for the switch to activate by adjusting the Switch-On Duration, under the Configuration (3)    Then under the HTTP Commands set up the Switch-On / Switch-Off HTTP Commands and enter the Login credentials of the AXIS Network I/O Relay, then use the commands from the previous table (4) and save           Firmware 2.50 (LTS):  Login to 2N IP Intercom web interface, section Hardware (1), then select the Switches (2) and lastly select the desired Switch 1-4 (3)  Set up the time limit for the switch to activate by adjusting the Switch-On Duration (4)  Then under the HTTP Commands set up the Switch-On / Switch-Off HTTP Commands and enter the Login credentials of the AXIS Network I/O Relay, then use the commands from the previous table (5) and save.   Now every time when the 2N IP Intercom's switch is activated, the AXIS Network I/O Relay is triggered on and after 1 second triggered off.More information about Switch settings in our manual: 2N IP Intercom - Configuration manual        Sending a HTTPS Command to the 2N Units from AXIS Relay Module when Input is triggered  The following article shows how to set up the AXIS Relay Module to send a HTTPS command to 2N Units Please refer to the 2N HTTP API guide here  First, select the System (1) tab, then Events (2) tab  Next select the Recipients tab and click on Add recipient (3)      Fill out the window accordingly with the corresponding name, connection type, URL and HTTP API account credentials (4) of the 2N Unit - see manual here  Lastly confirm with Save (5)   Next, select the previous window under System and Events - Rules and click on the Add a rule (6)   Select a name (7)  Choose a condition (8) from the list, you wish to send the HTTPS command to the 2N Unit when it is fulfilled  Select a port on the AXIS A9210 (ports from connected AXIS A9910 can be selected as well) (9)  Choose an action and recipient (10) from the list  Next select the corresponding query string suffix (for 2N Units available here) and a method (11)  Lastly confirm with Save (12)     Now, when the corresponding condition is met, the action will be performed - Input activated -> 2N Unit receives into it's Automation HTTP Trigger with ID "BEEP" - it will play a sound *1 - "Modern Ringtone"

Question 17

Bluetooth - Encryption Keys for Location

Accepted Answer

The steps in this article require using the web interface of a 2N device. Please follow this manual in case this is your first time using the web interface.   Bluetooth is a technology for wireless communication between two devices in a short distance (up to 15 m). It is based on communication between two paired devices for secure authentication. It is possible to use this technology instead of RFID cards. This identification is provided by a unique code of the end-devices that contains this technology, like almost every smartphone these days. There is a direct communication between a smartphone and 2N IP Intercom or 2N Access Unit equipped with Bluetooth module. This communication is secured and based on public and private keys that are exchanged (we use RSA-1028 asymmetric encryption and AES-128 symmetric encryption). If you paired your smartphones by the offline method (not via My2N management platform), we recommended to change the Encryption Keys for Location every 3 months in order to keep a high level of security. If you are using the on-line method via My2N management platform, then the Encryption Keys are changed automatically.   Prerequisites 2N IP Intercom or 2N Access Unit equipped with Bluetooth module,we suggest to use the latest firmware, no additional license is required.Smartphone with enabled Bluetooth and My2N apppaired with 2N IP Intercom or 2N Access Unit by the offline method according to this instructions:Bluetooth Tap in App Mode - how to setup My2n App and use the feature     Changing the Encryption Keys for Location Go to 2N device web interface, section Services - Access Control - WaveKey, and generate the new Encryption Key.  Both the old one and the new one will be available simultaneously, so all authorized apps (which can open doors on that device) will be able to exchange the previous key for new one.It is recommended to keep the old key in device for a few days, till all mobile apps exchange the stored key to match the new one. Each app will do it automatically once it is in close proximity of 2N device with updated location authentication key. After you delete old key, apps which did not get in proximity of 2N device in time will lose their ability to open these doors and mobile phone needs to be paired with 2N device device again.

Question 18

Calculating data consumption on LTE Verso

Accepted Answer

LTE Verso has all features of the normal 2N IP Verso, however, this model has only SIM card interface. In order to make calls, the data SIM card without PIN code is required.   You can calculate the amount of used data by using the following equalation:   Where: S = amount of used data (kB)t = time (s)vp = bit rate (kbps) You need to consider how often the intecom will be used, it means that you need to make estimation of the total length of calls per month. Second parameter is bit rate of the video or audio. The total amount of used data can be obtained by using this formula:  Where: S = amount of used data (kB)t = time (s)v1 = bit rate of the audio codec (kbps)v2 = bit rate of the video codec (kbps)   Example User has LTE Verso in front of his house. The intercom is used every day during 1 month. The call length per 1 day is 15s. Lets consider that 1 month is equal to 30 days. In addition, PCMU audio codec is in use and H264 video codec with the bit rate 512 kbps. Bit rate of the PCMU codec is 64 kbps.        Total amount of used data during 1 month is 32.4 MB. Based on this result, the user can choose the lowest data tariff offer from the service provider.   Info: Please note that packet encapsulation (UDP, L3, and L2 headers) and SIP signalization is not considered in this example.  It is strongly recommended to add some reserve (approx 30MB).

Question 19

Comparison of IP Verso and LTE Verso

Accepted Answer

In this document, you will find differences between IP and LTE version of Verso intercom.  2N IP Verso   2N LTE Verso  Power  PoE  12V / 2A DC  Both methods could be used simultaneously.    Power  12V / 2A DC   Connectivity  LAN via Ethernet cable (Cat 5)   Connectivity  LTE via SIM card with activated data   Licenses  IP Verso supports all available licenses   Licenses  LTE Verso supports all licenses expect Lift license   Connection to LAN  just plug the Ethernet cable to the device and your network   Connection to LAN  you need to establish an OpenVPN tunnel to your network   Secured connection  supports 802.1x   Secured connection  does not support 802.1x   Accessing the interface  via its IP address  eventually via Remote Configuration on My2N site   Accessing the interface  primarily via Remote Configuration on My2N site  via its IP address when connected to VPN   Where to install  anywhere where is possible to connect via Ethernet cable   Where to install  where no LAN cable connection is available  retrofit (only 2 wires available without the possibility of reconstruction)  long distances (maximum length of Ethernet cable is 100 meters)

Question 20

Configuration of electrical outputs on 2N IP Intercoms

Accepted Answer

What are electrical outputs good for Electrical outputs are connectors on electronics of 2N IP Intercoms where you can connect door lock, alarm system, home automation system, signalling light etc. Basically anything that can be controlled by electrical signal. What electrical outputs are available Generally there are two types: Active output - two connectors, either gives no voltage, or it provides voltage. The voltage is from 8 to 14V DC, and can provide up to 700mA current, depending on which intercom. Details about electrical outputs are always mentioned in technical parameters in Installation manual, which is available for each intercom separately. They are also listed below.Relay (passive) output - three connectors, NO normally open, C common, NC normally closed. Two of these three should be used. Always connect the C, and either NO (circuit is disconnected by default) or NC (circuit is connected by default). Make sure that the electric opener/lock is always connected to the intercom's 12V output using a security relay to make the installation safe. The motherboard relay is used for switching lights or other peripherals that do not have to be secured.  It is always recommended that the 2N Security Relay (Part No. 9159010) is used for increased security. What are the switches in the configuration of 2N IP Intercom In terminology of the 2N IP Intercoms, we use Switch as a subject in settings which representents a set of parameters. Switch says what is the PIN code, time profile, which electrical output and some other parameters. You always have four switches, no matter how many actual electrical outputs are on that particular intercom. This makes possible to have multiple switches linked to one electrical outputs. You can thus set two different sets of settings for our output. Examples on using two switches with one electrical output, for example intercom with keypad controlling shop front door: PIN code 1234* opens the door for 5 seconds, so an employee can walk in. Manager of the day has a different code 4321* which triggers the door to be open, until they are closed again with code 4322*. That means, employee can get into the building, but only manager can open the shop in the morning and close it in the evening.The employees code 1234* from above can be limited by a time profile to work one hour before opening hours and one hour after shop hours. Manager would use a different code for opening of the door for himself, which would work 24/7. What if I need more settings For more complicated scenarios, control of more outputs etc, we recommend using the Automation scripts. What are the options of particular intercom types 2N IP Verso 2.0 Number of switches: 4 Number of electrical outputs: 1 active output and 1 relay on main unit, 2 relays on each I/O module.  Relay: switching contact, max. 30 V / 1 A AC/DCActive output: 8 – 12 V DC depending on the power supply, max. 600 mA  (PoE: 10 V; adapter: source voltage –2 V), max. 600 mA 2N IP Verso and LTE Verso Number of switches: 4 Number of electrical outputs: 1 active output and 1 relay on main unit, 2 relays on each I/O module. Maximum of 29 additional I/O modules. Relay: NO/NC contact, up to 30 V / 1 A AC/DCActive output: 8 up to 12 V DC depending on power supply (PoE: 10 V; adaptor: power supply voltage minus 2 V), max 400 mA IP Style Number of switches: 4 number of electrical outputs: 1 active output and 1 relay on main unit, 2 relays on each I/O module Relay: passive switch, make and break contact, up to  30 V / 1 A AC/DC NO/NC contact terminalsActive output: 10–12 V / 600 mA DC  2N IP Force and Safety Number of switches: 4 Number of electrical outputs: 1 active output and 1 relay on main unit, 2 relays on additional switch or card reader Relay: NO and NC contacts, up to 30 V / 1 A AC/DCActive output: 9 up to 13 V DC depending on power supply (PoE: 9 V; adaptor: power supply voltage minus 1 V), max 700 mA IP Solo Number of switches: 4 Number of electrical outputs: 1 active output and 1 relay on main unit. Relay: NO/NC contact, up to 30 V / 1 A  AC/DC Active output: 8 up to 12 V DC depending on power supply (PoE: 10 V; adaptor: power supply voltage minus 2 V), max. 600 mA  IP One Number of switches: 4 Number of electrical outputs: 1 active output and 1 relay on main unit. Relay: 30 V / 1 A AC/DC NO contact Active output: 12 V DC, max. 600 mA  2N IP Vario Number of switches: 4 Number of electrical outputs: 1 output on main unit, alternatively active or relay  (select by jumpers), one more relay on additional switch, two more relays on card reader module Relay: NO and NC contacts, up to 30 V / 1 A AC/DCActive output: 10 up to 14 V DC depending on power supply (PoE: approx. 14 V; adaptor: same voltage as power supply), max 700 mA 2N IP Base Number of switches: 2 Number of electrical outputs: 1 active output and 1 relay on main unit Relay: NO/NC contact, up to 30 V / 1 A AC/DCActive switch output: 8 up to 12 V DC depending on power supply (PoE: 10 V; adaptor: power supply voltage minus 2 V), max 400 mA 2N IP Uni Number of switches: 1 Number of electrical outputs: 1 active output and 1 relay, not separately controlled Relay: NO and NC contacts, up to 30 V / 1 A AC/DCActive output: 8 up to 12 V DC depending on power supply (PoE: 9 V; adaptor: power supply voltage minus 2 V), max 500 mA 2N IP Audio Kit and Video Kit Number of switches: 4 Number of electrical outputs: 2 active outputs and 1 relay Relay: NO and NC contacts, up to 30 V / 1 A DC or 125 V / 0.3 A ACActive output: PoE: 10 V; adaptor: power supply voltage minus 2 V, maximum 11V, max 400 mA

Question 21

Connection and configuration of a door contact to 2N IP Intercom/Access Unit

Accepted Answer

The steps in this article require using the web interface of a 2N device. Please follow this manual in case this is your first time using the web interface. A door sensor can provide you information about the state of the door and provide some actions in particular situations, such as announcing an audio message when the door has been opened too long, also sending an email, call and more. Same can be configured in case of an unauthorized door opened. A door sensor can be connected to all 2N IP intercoms with the exception of IP Uni, to an input contact (Input1, Input2, Ext.In1, ...). Connection of a door sensor: First of all it is needed to connect the door sensor to the input of the 2N IP Intercom or 2N Access Unit. For more information, refer to the section Requirements below. How to assign and how to process the information from the door sensor: It is needed to assign the input to the door sensor, go to the section Hardware -> Digital inputs -> Door -> Door Open Sensor ->Assigned Input.  Enable the check box (GOLD license is required) Door Opened Too Long Detection and Unauthorized Door Open Detection  Automation (GOLD license required): There are three event blocks in the automation related to the Door sensor.  DoorOpenedTooLong, UnauthorizedDoorOpened. Some automation examples:  Requirements: For 2N IP/LTE Verso - an input is simply in the PCB. No special requirements. Additional inputs are available.   2N IP Solo - an input is simply in the PCB.  For 2N IP Vario - a Card Reader 125kHz is required.  For 2N IP Force - an Additional Switch + Tamper or any ´type of a Card Reader is required.  For 2N IP Safety - an Additional Switch + Tamper is required.  For 2N IP Base - an input is simply in the PCB. No special requirements.  2N Audio/Video Kit – 2 input connectors are equipped. No special requirements.  2N Access Unit - 3 input connectors are equipped. No special requirements.  2N Access Unit 2.0 - 2 input connectors are equipped. No special requirements.

Question 22

Connectors and LED in 2N LTE Verso

Accepted Answer

LTE Connection Verification Having connected the power supply, make sure that 2N LTE Verso has been connected to the LTE data network successfully. A red LED (R) located to the left of the BUS connector on the upper board provides basic diagnostics: flashing means connecting, if the LED goes off, the device is connected to the data network. If it is illuminated for 5 seconds, there is a SIM card error (SIM not inserted, PIN request enable or no active data service). When this 5s timeout is over, another connection attempt is made and the LED starts flashing again, i.e. the LED does not shine permanently if there is a problem. If it keeps flashing only, the LTE signal is insufficient. In this case, check the area LTE signal coverage and antenna connection. If the LTE signal is low, use an appropriately placed external antenna (optional accessory, Part No. 9155048). Caution – do not stick the external antenna to a metal surface!   Diagnostic over SMS can be found here: https://wiki.2n.com/hipvelte/inst/latest/en/3-funkce-a-uziti/3-1-konfigurace

Question 23

Disabling the video preview with the 2N IP intercom outside the call?

Accepted Answer

This wiki page provides you steps how to disable the video preview with the 2N IP intercom outside the call.  The video preview outside the call can be not compliant to GDPR rules in some scenarios, that is why 2N intercoms now come with a possibility to disable it.    We always recommend to use the latest firmware. No licence is needed for this scenario.   There is a new feature in the intercom since fw version 2.26. You can simply control the video preview and postview streams by the parameter "Enable Video Preview"  You will see the camera icon once you would like to see the video stream while video preview is disabled

Question 24

Display configuration

Accepted Answer

The steps in this article require using the web interface of a 2N device. Please follow this manual in case this is your first time using the web interface.  Some 2N IP Intercom models can be equipped with a color display allowing e.g. to use virtual quick dial buttons, show the call or opening state, show a slideshow (a set of recorded images or videos after a defined idle time).  Prerequisites 2N IP Intercom with a display and the latest firmware(IP Style / IP Vario / IP Verso with additional module / IP Verso 2.0 with additional module);no additional license is required. Display configuration Please click the section you are interested in and the instructions will be shown.  2N IP Style Please go to this separate article:   2N IP Style – display customization       2N IP Vario       Name Tags  In 2N IP Vario web interface, go to section Calling - Dialing - Quick Dial Buttonsand assign users to buttons 1, 2, 4, 5.      Display Phonebook  This tab helps you with creating a structured list of users. You can create practically any count of groups and assign any count of users to each group.  One user cannot be assigned to one group more times, but one user can be assigned to more groups at the same time.  In 2N IP Vario web interface, go to section Calling - Dialing - Display Phonebookand add users, eventually in folders, according to your preferences. Group without any user is deleted after saving.     Users can be moved to another folder.         The content can be sorted and grouped into 8 priorities.                  Slideshow This tab helps you with creating a list of up to 8 images to be displayed. Prepare pictures with resolution 320 x 240 px (another sizes will be adjusted automatically)In 2N IP Vario web interface, go to section Hardware - Display,set "Showcase mode" to "Slideshow" and adjust the time after which the Slideshow starts.  Go to Slideshow tab, adjust the time after which it advances to next imageand upload the images.            2N IP Verso and 2N IP Verso 2.0 with additional module  Display Phonebook  This tab helps you with creating a structured list of users. You can create practically any count of groups and assign any count of users to each group.  One user cannot be assigned to one group more times, but one user can be assigned to more groups at the same time.  In 2N IP Verso web interface, go to section Calling - Dialing - Display Phonebookand add users, eventually in folders, according to your preferences. Group without any user is deleted after saving.     Users can be moved to another folder.         The content can be sorted and grouped into 8 priorities.            Slideshow This tab helps you with creating a list of up to 8 images or videos to be displayed.  Prepare pictures with the right resolution (another sizes will be adjusted automatically)To see the "Touch to start" message, use resolution 214 x 214 px To hide the "Touch to start" message, use resolution 214 x 320 px(this allows you to use the whole display size for your own picture with your own welcome text)      In 2N IP Verso web interface, go to section Hardware - Display,set "Showcase mode" to "Slideshow" and adjust the time after which the Slideshow starts.  Go to Slideshow tab, adjust the time after which it advances to next imageand upload the images.

Question 25

Door section - configuration on the 2N IP Intercoms

Accepted Answer

The steps in this article require using the web interface of a 2N device. Please follow this manual in case this is your first time using the web interface. INFO:  2N IP intercoms family contains menus "Hardware-> Digital inputs-> Door", "Services->Access Control->Entry Rules/Exit Rules" and "Services-> Integration-> Genetec Synergis"  in the web interface. These menus offer the following: Even easier configuration of the 2N IP intercoms. It concentrates all settings related to the physical door controlled by the intercom.The installer is now able to set up different global Entry and Exit rules and different global modes of authentication (double authentication via code and RFID code, triple authentication via code, RFID card and Bluetooth, and so on) instead of configuring it for each user.Configuration of the REX button.Integration with Genetec Synergis access control system.  Configuration of the Door section Go to the section "Hardware-> Digital inputs-> Door". It offers the following settings:   Door Lock This section defines which switch from the section "Hardware->Switches" is used for the physical door lock (or door strike). You also need to configure a particular switch in that section (Switch 1 in the picture). Logic in this section stays the same. You just pick a particular Switch (in our case "Hardware->Switches->Switch 1") and choose a physical output for the parameter "Controlled Output" as shown in the picture below.   Door Open Sensor In this part, you can configure all settings related to a door sensor (it can be the magnetic contact from 2N for instance, ordering no. 9159012).  Assigned Input - Choose a physical input on the intercom where is the door open sensor connected. It can be either input on the main unit itself or on a card reader or on an I/O module.Input mode - Choose between two modes of the input. "Inverted" for the normally closed button and "Non Inverted" for the normally opened button.Unauthorised Door Open Detection - Enable this checkbox to track unauthorized door opening. Once the intercom detects that the door was opened (via the assigned input and door sensor) but the assigned switch from the section "Door" was not activated, it generates an event "UnauthorisedDoorOpen" to the event log. This event can be pulled via the HTTP API and it is also visible in the 2N Access Commander which can operate with this event further. Door Open Too Long Detection - Enable this checkbox to detect when the door is opened too long (someone puts an obstacle in it's way and it can't be closed for instance). After the timeout "Maximum Door Open Time" from below is exceeded, an event "DoorOpenTooLong" is generated in the event log. This event can be pulled via the HTTP API and it is also visible in the 2N Access Commander which can operate with this event further. Maximum Door Open Time - Defines the timeout for the "Door Open Too Long Detection" checkbox. REX Button This section configures the so-called request on exit button, which allows to open the door when exiting a building. Once the button is pressed, the door is opened. Assigned Input - Choose a physical input on the intercom where the REX button is connected. It can be either input on the main unit itself or on a card reader or an I/O module.Input mode - Choose between two modes of the input. "Inverted" for the normally closed button and "Non Inverted" for the normally opened button. Genetec Synergis This section allows integration with a part of the Genetec Security Center platform and in particular with the Genetec Synergis access system. The intercom FW contains the RIO protocol of Genetec which is used for the communication with the Genetec server. If configured, the intercom forwards an ID of every swiped card (or Bluetooth and finger print if the virtual card ID is used) to the server which has a database and it verifies whether it is valid or not. Based on that, the intercom will either open the door or not.  All you need to do in this section is enabling the "Enable" checkbox and fill in the "Synergis Server Address" with the actual IP address of your server and the credentials ("Username" and "Password"). The "Connection state" shows whether the connection is established successfully or not. Section "Services-> Integration-> Genetec Synergis".   Configuration of the Entry Rules and the Exit Rules The picture below shows the layout of the "Entry Rules menu". The parameters are explained below the picture. Services->Access Control->Entry Rules".    Entry Rules This section serves for configuration of a multiple entry rules with a different authentication modes.  The authentication modes are configured globally here and it is not possible to configure it for each user.  Access Enabled -  2N Access Commander does not affect this checkbox.Access Profiles - This section allows configuration of multiple access rules. The Access Rule from the 2N Access Commander (Zone+Group+Time profile) is applied on the 1st and the 4th row. As the intercom applies the first matching rule (starting from the top), you do not have to be worried that the 4th row will enable an access 24/7 as it does not have any time profile. The time profile for the 2nd and the 3rd row is not configured by the the 2N Access Commander at the moment and you can configure it manually. Multiple authentication set for the zone is applied on this row, you can disable these rows by the checkboxes. The "Zonal code" checkbox is related to the parameter with the same name in the Advanced Settings. The checkbox enables opening of the door via this code. What this code is described below. Advanced Settings Zonal code - You can set one global PIN code for the whole Zone in the 2N® Access Commander ("Zone Access PIN code" ). This code is then filled in here. It is highly recommended to set this parameter over 2N Access Commander only! Where you can configure this code on the side of the server is shown below.    Virtual Card to Wiegand - In case you use the virtual card ID (you can add it to each user in the section "Directory->Users" and in the section "Access cards" on page of particular user), you can forward this ID to Wiegand interface by picking a group. Wiegand group for each Wiegand module can be configured in the section "Hardware->Extenders" for 2N IP Verso and in the section "Hardware->Card reader" for the other 2N IP  intercoms.  Silent Alarm Enabled - If enabled, you can add a virtual code higher by 1 then an user access code. So for instance if the access code is 0000 then the silent alarm will be triggered by 0001. You can operate with the Silent Alarm further more in the Automation section - event "SilentAlarm".Limit Failed Access Attempts - If enabled after 5 invalid access attempts it is not possible to access by any mean for 30 seconds.   Service cards Plus Card ID - Add one service card to add RFID cards to the Directory. Once you swipe the plus card any following card is added to the Directory if it is not full.Minus Card ID -   Add one service card to delete RFID cards from the Directory. Once you swipe the minus card, any following card is deleted from the Directory.    Anti-Passback System is checking where the user is according to attendance history and where the user is according to the used reader location.If those places are different, access is granted. If those places are the same, anti-passback rule has been unset.Soft mode - Anti-passback event is alerted, user can enter.Hard mode - Anti-passback event is alerted, user can´t enter. Exit Rules  Exit rules are NOT affected by the 2N Access Commander anyhow at the moment. As you can see in the picture below, the Exit rules have the same parameters as the Entry Rules. So besides the fact that nothing is being configured by the the 2N Access Commander server, everything described above for the Entry rules is also applied here. There is just one difference. You have a checkbox for each Access rule, where you can define whether it should be possible to open the door via the REX button when this rule is applied.    Card reader configuration The last thing you need to do is configuration of the card reader or readers (in case you use Entry and Exit rules both). You can configure the reader either in the section "Hardware->Extenders" for  2N IP Verso or you can do it in the section "Hardware->Card reader" for the other 2N IP intercoms. You need to define two things. The first is the parameter "Door" where you can pick whether the reader will be on the Entry or the Exit side. So the options are "Door Entry" and "Door Exit". The second thing is the parameter "Associated Switch" which defines which switch will be controlled by the card reader. You can pick one of the 4 switches in the section "Hardware->Switches" or the "Door Lock Switch" which was defined in the beginning of this article. In our case we use the Door Lock Switch.

Question 26

External USB RFID reader 125kHz EMarine - Usage without any additional driver

Accepted Answer

The steps in this article require using the web interface of a 2N device. Please follow this manual in case this is your first time using the web interface.   You can use our external USB RFID reader to add RFID cards/fobs to the 2N IP Intercom´s and 2N Access Unit´s users directly from your computer.This guide will show you how to use this USB 125KHz RFID reader (9137420E).  If you have our USB 13.56MHz+125kHz RFID reader (9137421E/9137424E),please follow another article below, because of necessary additional driver.External USB readers - Driver installation & usage    Prerequisities 2N USB 125KHz RFID reader (9137420E) 2N IP intercom or 2N Access Unit with the latest firmware, equipped with 125 kHz RFID reader Optionally 2N Access Commander the latest version English keyboard in the computer system   Installation To use the USB 125 kHz RFID reader, you do not need a specific driver. It works similar to a keyboard, sending codes of top (row) numeric keyboard.  Connect the USB reader to the USB port of your computer. Setup English keyboard in the system.   Reading 125 kHz RFID card 2N IP intercom or 2N Access Unit Go to the web interface of the device, section Directory - Users - specific user - User Cards.Click your mouse on the Card ID field. Make sure it is completely empty.Swipe your RFID card over the USB reader (the code is automatically translated from DEC to HEX) and save.     2N Access Commander Use your web browser to open the web configuration, go to Settings - Credentials section and enable the reader to use.     In Users section add the RFID card to the user using connected USB reader.

Question 27

Gmail SMTP Service - How to configure with Intercom units

Accepted Answer

The steps in this article require using the web interface of a 2N device. Please follow this manual in case this is your first time using the web interface. Requirements: The E-mail (SMTP) functionality is available only with the Gold license The 2N IP Intercom supports these ports:  25  587     Google mail configuration   Google account settings - Create an App password (with 2-Step Verification)   2N IP Intercom Configuration      Google account settings - Create an App password (with 2-Step Verification) Google allows only the secure way to connect your Gmail account with the 2N IP Intercom. With this option, you will get a one-time password that you will use to log in to the SMTP settings in the 2N IP Intercom.  First of all, you need to activate 2-Step Verification for your Google account  Create a Custom app (1), here: https://myaccount.google.com/apppasswords      In the next step, you will have to select a Custom device and name it (2) for better identification  Then Click "Generate" (3):    A unique password will be generated (4), that you'll use later in the 2N IP Intercom configuration  Note down the password, then press the "DONE" (5) button:   2N IP Intercom Configuration    After you have set your Google account, you now need to set the 2N IP Intercom as well:  Go under the "Dialing" (1) tab and select "E-Mail" (2)  Enable the SMTP Service (3)  Fill out the "SMTP Server Settings" (4):  "Server Address" (SMTP server is smtp.gmail.com)  "Server port" is 587 (SSL/TLS encryption) or 25 (STARTTLS)   Set the "Security Type" accordingly to the selected port   Fill out the "SMTP Server Login" (5):  "Username" is your email address complete with domain (@gmail.com)  "Password" is the unique password created under "App Passwords"  Set the "Client Certificate", by default the "Signed by Device" is selected   Enter the sender email address under "Common E-Mail Settings" and "From Address" (6)  You can test the configuration by entering your email under "Test Email Address" (7)  Click on "Apply & Test" (8), a test email will be sent to your inbox   Lastly, save the configuration (9)         If you get a message Test email FAILURE, please double check the validity of entered credentials to this manual, otherwise please contact our support: Technical Support - 2NMake sure you have a Gold License activated, otherwise you can activate a Trial License (limited to 800 hours) to test out the features (System - License - Activate Trial License)

Question 28

How to integrate 2N IP Devices with MS Teams

Accepted Answer

The steps in this article require using the web interface of a 2N device. Please follow this manual in case this is your first time using the web interface.   This integration will allow you to make audio calls from our intercoms to linked MS Teams accounts and is handled by Microsoft SIP Gateway - for more details please see https://learn.microsoft.com/en-us/microsoftteams/devices/sip-gateway-plan   Requirements: 2N IP Device with firmware version 2.46.1 or newer MS Teams license* (this license is not part of the standard GOLD license and needs to be purchased separately)  EMEA license number: 9137921AXIS license number: 03160-001  MS Teams account (https://learn.microsoft.com/en-us/microsoftteams/devices/sip-gateway-plan) For a single 2N device, it's recommended to use a Microsoft Teams Shared device license.Microsoft Teams Shared Devices licensing - Microsoft Teams | Microsoft Learn *MS Teams license is only required for 2N IP Intercoms and SIP Audio Devices   Please note that the MS Teams integration is not available on OEM product versions    Step by step guide for direct MS Teams integration Checking intercom and license requirements  For firmware 3.0 and newer 1) Navigate to section System - License and check whether your intercom have MS Teams Integration license activated. You can find this license in Paid License section:    For firmware 2.50 and LTS (Long Term Support) 1) Navigate to section System - License and check whether your intercom have MS Teams Integration license activated. You can find this license in Paid Licenses section:     For firmware 2.46 1) Navigate to web interface of your intercom, section System - Features. Once there make sure that Microsoft Teams feature is in state Running. You can change this state by clicking on button Start/Stop in the action column. If you turn on this feature you have to restart your intercom in order for this change to take place. 2) If you cannot find Microsoft Teams in list of Beta features make sure to check whether your intercom is updated to firmware 2.46.1 or newer.      3) Navigate to section System - License and check whether your intercom have MS Teams Integration license activated. You can find this license in Paid Licenses section:      4) Backup the configuration and update to the latest firmware version   Configuring Intercoms to connect to MS Teams provisioning server  For firmware 3.0 and newer 1) After you check whether you have correct license and whether your Microsoft Teams license is running you can navigate to menu Integration - Calling - MS Teams.    2) You need to get provisioning address specific for your region (your region will be based on where your intercom will be connecting from, region in which MS Teams user is located can be different). This address can be found at official Microsoft webpage: https://learn.microsoft.com/en-us/microsoftteams/devices/sip-gateway-configure  3) Click on Microsoft Teams Enabled checkbox in order to enable integration and changes to be made to this page. Afterward navigate to Provisioning Server Settings and fill in your specific provisioning address into Server Address field. Then click on Save in order to save changes made to the page.  4) You can view boarding process in tab Configuration Update Status. You should have status Updated in both common config and private config part  5) Sign In button will now become available on top of the page, in section Service.  6) Click on Sign In button. This should bring up link to MS Teams website and pairing code.  7) Open website link in your web browser and copy Pairing code into marked field. Then click on Pair button 8) You should receive successful authorization message. If not, try to go back into your intercom web interface, close window with the pairing code and then open it again. This will generate new pairing code for you which you can try to input into pairing website again. 9) In your intercom web interface you should now see your intercom in Online status and a notification about successful registration to the terminal SIP server. You can also view a phone number that is assigned to your intercom by the MS Teams service. If the registration does not go through, you can click on the Update button and wait.     For firmware 2.46.1 to 2.50 and LTS (Long Term Support) 1) After you check whether you have correct license and whether your Microsoft Teams license is running you can navigate to menu Services - Integration - MS Teams.       2) You need to get provisioning address specific for your region (your region will be based on where your intercom will be connecting from, region in which MS Teams user is located can be different). This address can be found at official Microsoft webpage: https://learn.microsoft.com/en-us/microsoftteams/devices/sip-gateway-configure        3) Click on Microsoft Teams Enabled checkbox in order to enable integration and changes to be made to this page. Afterward navigate to Provisioning Server Settings and fill in your specific provisioning address into Server Address field. Then click on Save in order to save changes made to the page.    4) You can view boarding process in tab Configuration Update Status. You should have status Updated in both common config and private config part  5) Sign In button will now become available on top of the page, in section Service.     6) Click on Sign In button. This should bring up link to MS Teams website and pairing code.   7) Open website link in your web browser and copy Pairing code into marked field. Then click on Pair button    8) You should receive successful authorization message. If not, try to go back into your intercom web interface, close window with the pairing code and then open it again. This will generate new pairing code for you which you can try to input into pairing website again.  9) In your intercom web interface you should now see your intercom in Online status. You can also view phone number that is assigned to your intercom by the MS Teams service.     Creating users using MS Teams phone number You can now create users in 2N IP Intercoms using MS Teams phone numbers in order to call from intercom directly into MS Teams desktop or phone application.  For firmware 3.0 and newer 1) Navigate to menu Directory and click on Add User button.   2) Fill in fields Name and Phone Number. Choose call type MS Teams, the phone number needs to be entered in format msteams: followed by full phone number you have been provided by MS Teams for receiving unit. After you enter the phone number, press the Confirm button and save the user.  3) In case you also need to receive calls from MS Teams to your intercom, you can change call answering mode (how calls will be accepted). By default MS Teams incoming calls are in mode Manual Pickup which means you need to press button on your intercom to accept the call. This can be changed to Do not accept calls ( always busy - automatic rejection) or Answer Automatically (calls will be immediately connected). You can change this setting in following menu: Calling - General Settings - MS Teams call answering mode    For firmware 2.46.1 to 2.50 and LTS (Long Term Support) You can now create users in 2N IP Intercoms using MS Teams phone numbers in order to call from intercom directly into MS Teams desktop or phone application. 1) Navigate to menu Directory - Users and click on Add User button.  2) Fill in fields Name and Phone Number. Phone number needs to be entered in format msteams: followed by full phone number you have been provided by MS Teams for receiving unit. After you enter both name and phone number you can save these information by button Save.     3) In case you also need to receive calls from MS Teams to your intercom, you can change call answering mode (how calls will be accepted). By default MS Teams incoming calls are in mode Manual Pickup which means you need to press button on your intercom to accept the call. This can be changed to always busy (automatic rejection) or automatic pickup (calls will be immediately connected). You can change this setting in following menu: Calling - General Settings - MS Teams answering mode

Question 29

How to provide all information to effectively resolve a technical issue with 2N OS device

Accepted Answer

The steps in this article require using the web interface of a 2N device. Please follow this manual in case this is your first time using the web interface.   In case you have found some issue with 2N OS device, please report it to Technical Support. If you do not have access information, contact your account manager.Or you can report your issue by creating a ticket - here. The reported issue should contain the following information:  Describe us the issue in a close detail, so that we will be able to replicate the behavior at 2N Tech Support.   Send us the description of the LAN topology, NATs, IP addresses, etc.    If your issue can be clearly visible or heard e.g. LED blinking or bad sound quality, please take a picture or record a video (e.g. on a phone) and send us this behavior.   You can attach it to the e-mail or upload it to e.g. WeTransfer, Dropbox, Google Drive and send us the download link.    Know the Device Information The serial number and the current FW version of your 2N OS device.It is highly recommended to use always the newest FW version available on 2N web page - here  Backup the Configuration Send us the current configuration of the device - in the pictures below there is shown how to do that.   Capture the Wireshark trace Catch the Wireshark trace on 2N OS device. Here first of all activate the capturing by "Start" button, make a call and deactivate the capturing by "Stop" button. Then download hiptrace.pcap file and send it to the support. Because the buffer for trace is limited, it is really necessary to start the trace right before you will make a test call.    Capture an internal Syslog on 2N OS device.   If 2N Tech support asks you for a Syslog they usually want the setting that is shown in the picture below. Unlike in Wireshark trace the buffer is not limited by size but time. Please set the Required Saving Time + Severity level according to 2N Tech support needs.   After setting press the "Start" button and the Syslog will automatically stop after the time you defined in  Required Saving Time, then save the syslog.txt file and send it to us.  6. Capture an external Syslog on 2N OS device.     The external syslog is often use to capture syslog messages immediately after rebooting the device which often can't be done by internal Syslog.    Please fill the Severity Level according to 2N Tech support needs. You will need a syslog server where the messages from the device will be sent.    Set the Server Address in our example we use 192.168.1.15 - IP Address of a PC where SyslogWatcher is installed   7. Using SyslogWatcher - download here       Start the server - it will take a few seconds until you see any messages  Stop server - press after you are done with capturingExport - press this button to export messages to fileExport Settings - Choose the time from/to according to what 2N Tech support demands (1h, 24h)Custom files (CSV/XML/TXT/JSON/etc.) - type of file  Export folder - choose path to save the fileFilename - name of the file (in default it is date of Syslog capturing) -> export the file with .txt suffix and send it to us

Question 30

HTTP API - Configuration upload

Accepted Answer

You can edit various configurations in the 2N IP Intercoms via HTTP API commands:  Configuration backupRTSP Configuration example H.264 parametersConfiguration ExampleHTTP API Test Tool The HTTP API was designed for controling selected 2N IP Intercom functions via the HTTP protocol. It enables 2N IP Intercoms to be integrated easily with third party products, such as home automation, security and monitoring systems.Below is an example how you can change configuration  parameters of the 2N IP Intercom (video framerate/resolution) and upload them into the 2N IP Intercom via HTTP API. You can find a complete manual on this page: 2N IP Intercom HTTP API manual Once you download the config backup from the intercom, you can open it in Notepad++ or any other text editor (or Web Browser).  Configuration backup After downloading the config.xml file and opening it, you can see the configuration:  You can collapse (1) and expand (2) each category of the configuration file:     RTSP Configuration example In the picture you can see the section for RTSP:   For the H.264 codec, you can see:  - 1 - 3 - 4   These numbers correspond with the settings on 2N IP Intercoms — the number means always the position of the parameter, as shown on this screenshot above.  H.264 parameters   Video Framerate: 30 fps - (number 1 in the config file)      Video Resolution: VGA - (number 3 in the config file)    Video Bitrate: 512 kbps - (number 4 in the config file)      The logic for those parameters is always the same - always start from 0.  For example, Video Resolution in IP Vario with Camera: 0 - QCIF (176x144)1 - QVGA (320x240)2 - CIF (352x288)3 - VGA (640x480)   The /api/config function helps you upload or download the device configuration. The function is part of the System section and the user must be assigned the System Control privilege for authentication if required. The function is available with the Enhanced Integration licence (up to v2.35) or included in the basic installation (v2.35 onwards). Use the PUT method for configuration upload. The reply is in the application/json format and includes no other parameters.  Configuration Example If the command is sent successfully, following line will be returned: PUT /api/config{ "success" : true} HTTP API Test Tool  The put request can look like this  https://192.168.50.163/api/config  where the 192.168.50.163 is the IP address of the intercom.You can try this by using the HTTP API test tool available on https://2N_IP_Intercom_address/apitest.html     The example is in the attached picture, you need to upload the xml file with the configuration:

Question 31

HTTP Commands – How to configure them in Answering units

Accepted Answer

The steps in this article require using the web interface of a 2N device. Please follow this manual in case this is your first time using the web interface.    HTTP API TESTool  Intercom Setup Indoor Talk Indoor Compact  Indoor View  HTTP API TESTool You can find the HTTP commands in the HTTP API manual or by accessing the HTTP API TESTool which is part of every 2N IP Intercom and can help you create valid HTTP commands for the desired request type.  You can access the TESTool by entering the intercom’s IP address and writing /apitest.html at the end (for example https://192.168.49.88/apitest.html)  The HTTP command for triggering Switch 1 on the 2N IP Intercom is https://IP_address/api/switch/ctrl?switch=1&action=on   Intercom Setup First, configure the HTTP API Account in the 2N IP Intercom or 2N Access Unit:  Click on "Services" (1), then select "HTTP API" (2)  Make sure the HTTP Account is enabled (3)  Next, fill out the "Username" and "Password" (4)  Next, select the desired function (5) you wish to allow to be monitored/controlled with selected HTTP API Account  Lastly, save (6)   Indoor Talk Indoor Talk does allow only for one HTTP Command, by long-pressing on the unlock button:  Click on "Services" (1), then select "HTTP Command" (2)  Under the "HTTP Command Setting" - fill out the "URL", "NAME", "USERNAME" and "PASSWORD" (3):  URL - In this example "https://192.168.49.88/api/switch/ctrl?switch=1&action=on"  NAME - In this example called "Open Door"  USERNAME - Input the Username of the HTTP API Account created in the IP Intercom  PASSWORD - Input the Password of the HTTP API Account created in the IP Intercom  Lastly, save (4)  Indoor Compact Indoor Compact does allow up to three HTTP Commands, with selectable Icons that will show up on the display:  Click on "Services" (1), then select "HTTP Command" (2)  Under the "HTTP Command Setting" - fill out the "URL", "ICON", "NAME", "USERNAME" and "PASSWORD" (3):  URL - In this example "https://192.168.49.88/api/switch/ctrl?switch=1&action=on" ICON - In this example an icon of a "Door" is selected NAME - In this example called "Open Door"  USERNAME - Input the Username of the HTTP API Account created in the IP Intercom  PASSWORD - Input the Password of the HTTP API Account created in the IP Intercom  Lastly, save (4)  Indoor View Indoor View does allow up to three HTTP Commands with selectable Icons, per multiple categories of the commands:  Home Screen HTTP Command Setting - HTTP Triggers accessible from the homescreen display  In-Call HTTP Setting - HTTP Triggers accessible during a call  External Camera HTTP Command Setting - HTTP Triggers accessible while viewing an external camera   To configure the HTTP Command for the homescreen in Indoor View:  Click on "Services" (1), then select "HTTP Command" (2)  Under the "HTTP Command Setting" - fill out the "URL", "ICON", "NAME", "USERNAME" and "PASSWORD" (3):  URL - In this example "https://192.168.49.88/api/switch/ctrl?switch=1&action=on" ICON - In this example an icon of a "Door" is selected NAME - In this example called "Open Door"  USERNAME - Input the Username of the HTTP API Account created in the IP Intercom  PASSWORD - Input the Password of the HTTP API Account created in the IP Intercom  Lastly, save (4)

Question 32

Induction loop for 2N IP Intercoms and Answering units

Accepted Answer

Induction loop is a part of sound system installations for hearing impaired persons that are equipped with a special hearing aid capable of receiving reproduced sound via a magnetic field receiver. The system is defined by the IEC 60118-4 standard. See which our induction loop you can use in which our IP Intercom or Answering unit.   Prerequisites Supported 2N IP Intercom or 2N Answering unit with the latest firmware,no additional license is required.2N Induction loop according to selected 2N IP Intercom or 2N Answering unit:9155041 9159050 9159054 2N Clip optionally integrated 2N Indoor Compact,2N Indoor Talk,2N Indoor View  ✓ 2N IP AudioKit,2N IP VideoKit ✓ 2N IP Force,2N IP Safety ✓ 2N IP Style ✓  ✓ 2N IP Uni ✓ 2N IP Vario ✓  2N IP Verso,2N IP Verso 2.0  ✓  ✓      Installation Please click on the selected induction loop to see the instructions:  9155041 for IP Style, IP Verso, IP Verso 2.0 The module contains two bus connectors, that are fully interchangeable and can be used either as inputs from the basic unit or outputs to other modules.   Location of bus connector on 2N IP Intercom:2N IP Style 2N IP Verso 2N IP Verso 2.0        9159050 for IP Force, IP Safety, IP Style, IP Uni, IP Vario, IP Verso, IP Verso 2.0 The induction loop amplifier can be wall mounted with the use of an internal induction loop where a signal covering is requested. Outdoor use is possible thanks to the IP65 covering. A four-wire cable of the length of one meter is mounted to the supplied product for easier connection to the intercom. In the cable are two wires for 12 V DC supply and two wires for signal input, the wires are connected into interconnection connector. If you shorten the cable, follow the colour marking. Before wall mounting, run the cable through the hole that you have prepared.Then mark two mounting holes on the wall, through the amplifier front.Remove the amplifier and drill the mounting holes. Use a drill of the diameter of 6 mm.Use the plugs and screws included in the delivery.After fastening, cover the screws with the blanks supplied.Use the supplied connectors to connect the amplifier to the intercom and power supply. The A connector is connected to the amplifier four-wire cable. Insert a special intercom-connecting cable supplied with the amplifier and 12 V power supply outlets to the B connector. Connect the special cable to the intercom and connect the power supply to the mains. You can place the mated A and B connectors into the 2N IP Intercom cover. The connectors help you connect stripped cables. Open the connector by pushing a thin screwdriver onto the white spots at its front and close the connector by sliding the movable part through a side gap.Finally, test the amplifier function using a suitable receiver for hearing impaired persons or magnetic field communication tester. No other settings are required.    Location of Induction loop connector on 2N IP Intercom:IP Force and 2N IP Safety 2N IP Style 2N IP Uni    2N IP Vario      2N IP Verso 2N IP Verso 2.0      9159054 for Indoor Compact, Indoor Talk, Indoor View, IP Audio Kit, IP Video Kit The induction loop amplifier can be wall mounted with the use of an internal induction loop where a signal covering is requested. Outdoor use is possible thanks to the IP65 covering. A four-wire cable of the length of one meter is mounted to the supplied product for easier connection to the intercom. In the cable are two wires for 12 V DC supply and two wires for signal input, the wires are connected into interconnection connector. If you shorten the cable, follow the colour marking. Before wall mounting, run the cable through the hole that you have prepared.Then mark two mounting holes on the wall, through the amplifier front.Remove the amplifier and drill the mounting holes. Use a drill of the diameter of 6 mm.Use the plugs and screws included in the delivery.After fastening, cover the screws with the blanks supplied.Use the supplied connectors to connect the amplifier to the intercom and power supply. The A connector is connected to the amplifier four-wire cable. Insert a special intercom-connecting cable supplied with the amplifier and 12 V power supply outlets to the B connector. Connect the special cable to the intercom and connect the power supply to the mains. You can place the mated A and B connectors into the 2N IP Intercom cover. The connectors help you connect stripped cables. Open the connector by pushing a thin screwdriver onto the white spots at its front and close the connector by sliding the movable part through a side gap.Finally, test the amplifier function using a suitable receiver for hearing impaired persons or magnetic field communication tester. No other settings are required.    Location of Induction loop connector on 2N Answering units and 2N IP Intercoms:2N Indoor Compact, 2N Indoor Talk, 2N Indoor View 2N IP Audio Kit and 2N IP Video Kit

Question 33

LTE Debug Module – how to use it?

Accepted Answer

The LTE debug module is a diagnostic device used for 2N LTE Verso troubleshooting and configuration. Use the module to download network traces or local syslogs from the device for further troubleshooting analysis.  Firmware update Once you connect to your 2N LTE Verso’s web interface, your first troubleshooting step should be to update to the latest available firmware version. This can be done from System>Maintenance, you can either use online update or upload the firmware file manually – the file may be obtained from 2N   Network trace (also contains syslog) Useful in situations where your 2N LTE Verso refuses to connect to your LTE network and you only need to capture a few minutes of (syslog) data.Network trace file is wiped after every reboot/firmware update and holds only the last 4MB of data.  Insert the SIM card into the SIM slot and turn on the device with the LTE debug module disconnected.  Wait up to 2 minutes until the relevant information is captured.  Then connect the LTE debug module to your 2N LTE Verso and interconnect it directly with your PC using an Ethernet cable.  LTE data connection is unavailable while the LTE debug module is connected.  Set your PC’s static IP address to 10.0.0.1  Use the 2N LTE Verso’s default IP address 10.0.0.3 to connect to its web interface through your Internet browser.  With the device connected locally, and LTE data connection is unavailable, navigate to System>Network>Trace, check that the network trace’s Buffer Utilization is below 4MB, download the network trace file, and submit it to your distributor’s technical support department for further analysis.If Buffer Utilization reaches 4MB before you get to download it, repeat all steps in this section or follow the local syslog section for long-term troubleshooting.  Update the device’s firmware as explained in the Firmware update section and repeat all steps in this section to see if the firmware update makes any difference.    Local syslog Useful for both short- and long-term troubleshooting.Local syslog stays in the device after reboot/firmware update and can contain up to 7 days of data.  Insert the SIM card into the SIM slot and turn the device on.  Connect the LTE debug module to your 2N LTE Verso and interconnect it directly with your PC using an Ethernet cable.  LTE data connection is unavailable while the LTE debug module is connected.  Set your PC’s static IP address to 10.0.0.1  Use the 2N LTE Verso’s default IP address 10.0.0.3 to connect to its web interface through your Internet browser.  Update the device’s firmware as explained in the Firmware update section.  With the device connected locally, and LTE data connection is unavailable, navigate to System>Syslog>Local Syslog Saving. Set the maximum Required Saving Time and click the record button to start local syslog capture.  Now, with Local Syslog capture running, navigate to System>Maintenance>System, and restart the intercom via Restart Device, confirm by clicking Yes.  Then quickly disconnect the LTE debug module so that LTE data connection is available once the device restarts.  Let the device run for as long as necessary to record the issue you’re facing.  Once it occurs, or the maximum saving time has been reached, repeat steps 2-4 of this section.  Again, navigate to System>Syslog>Local Syslog, download the local syslog file, and submit it your distributor’s technical support department for further analysis.You may stop and delete local syslog data if it’s still active and you don’t need it anymore.    Last update  2021-06-16    Devices used  2N LTE Verso  LTE debug module

Question 34

LTE Verso - How to calculate data consumption

Accepted Answer

LTE Verso has all features of the normal 2N IP Verso, however this model has only SIM card interface.  Table of available codecs and bitrates  Example  This FAQ helps you to find out which type of data tariff you would need for the smooth usage of the product. In order to make calls, the data SIM card without PIN code  is required.          You can calculate the amount of used data by using the following equation: Where:  S = amount of used data (kB)  t = time (s)  vp = bit rate (kbps)  You need to consider how often the intecom will be used, it means that you need to make estimation of the total length of calls per month. Second parameter is bit rate of the video or audio. The total amount of used data can be obtained by using this formula:    Where:  S = amount of used data (kB)  t = time (s)  v1 = bit rate of the audio codec (kbps)  v2 = bit rate of the video codec (kbps)     Table of available codecs and bitrates     Example User has LTE Verso in front of his house. Intercom is used every day during 1 month. The call length per 1 day is 15s. Lets consider that 1 month is equal to 30 days. In addition PCMU audio codec is in use and H264 video codec with the bit rate 512 kbps. Bit rate of the PCMU codec is 64 kbps.            Total amount of used data during 1 month is 32.4 MB. Based on this result, the user can choose the lowest data tariff offer from the service provider.   Please note that packet encapsulation (UDP, L3 and L2 headers) and SIP signalization is not considered in this example.  It is strongly recommended to add some reserve (approximately 30MB).

Question 35

My2N App Offline Pairing - Opening doors via Bluetooth

Accepted Answer

The steps in this article require using the web interface of a 2N device. Please follow this manual in case this is your first time using the web interface.  Bluetooth - in general Bluetooth is a wireless technology for communicating over short distances (15m) between two devices. The devices can communicate with each other after they are paired and the communication is secure.   Minimum Android/iOS platform version requiredAndroidiOSAndroid 10 or lateriOS 16.0 or later Functionality Bluetooth identification is based on the unique code of the end device. Communication between the 2N IP Intercom (or 2N Access Unit) and the smartphone is secure and based on the principle of public and private keys, which are exchanged between the devices during pairing (the RSA 1028 asymmetric encryption mechanism and AES-128 symmetric encryption are used).  Requirements 2N OS Firmware version 2.44 or later.IP Style, IP Verso 2.0/IP Verso/LTE Verso/Access unit 2.0/Access unit M.My2N App version 3.1.3 for Android or later/3.1.1 for iOS or laterBluetooth enabled on the phoneLocation Services Enabled (iOS) How to set up a connection between the My2N App and the 2N Device (offline pairing) Offline pairing is not compatible with online pairing. You may use only one option.   First, you must open the 2N device configuration web interface in the Hardware -> Extenders -> Bluetooth Module section. The default mode here is "in-app".  "On device" or "via motion detection" can also be selected. It is also possible to change the signal range here (5 options): 1 Shortest range 2 3 4 5 Longest range    The default signal range is 0 - 2m (shortest range), which is the best option in terms of safety, as the Bluetooth reader will only communicate with a mobile phone in the immediate vicinity. The value can be changed depending on the need and desired functionality. It is important to keep in mind that each mobile phone may have a slightly different Bluetooth antenna sensitivity, which means that the distance of detectable signal may vary between phone types. The effective signal range depends on these parameters: Transmitter signal output powerReceiver sensitivityPhysical obstacles in the signal pathAntenna parameters   In App - Authentication has to be confirmed by tapping on an icon in the application running on a mobile phone. On Device - Touch the card reader having a phone paired with the My2N App to confirm authentication. Via Motion Detection - Set the motion detection profile for the module authentication via a mobile phone.     You will then be able to open the door in the app by clicking on the door icon after successful pairing. The second step is to install the My2N App from the Apple Store or Google Play on the phone that will be used for access.The next step is to generate a pairing code on the 2N device side in the Directory -> Users section for the user who will have access via Bluetooth.   It is necessary to fill in the user name and then open the WaveKey section. Then click on the Bluetooth symbol and a matching code will be generated. This code must then be entered into the phone.  The default code validity is 1 hour - you must pair the phone with the 2N device until the code expires.    The validity of the code can be changed in the Services -> Access control -> WaveKey -> Pairing mode settings -> Pairing PIN validity.   For pairing it is necessary to be close to the 2N device (1-2 meters).On the My2N app, go to the "home" screen. click on the + symbol and choose the option "Pairing PIN".  Enter the PIN generated in the 2N device and click on the button "next".  Click on the button "Start pairing" when you are close to the 2N device.  Next screen will appear saying "paired successfully". Click on "OK" to confirm.  How to open the door (in app mode) using the My2N App  If the My2N application is already paired with the 2N device, it is necessary to be in the vicinity of the intercom/access unit.Open the My2N app, on the "home" screen, you should see all paired 2N devices with mobile phone.All you need to do is to click on the unlock button of the  device on which you want to open the door.  If the user is allowed to enter, the door is opened and signalled in the application.  If the 2N devices are managed using 2N Access Commander, it is not necessary to pair each intercom separately. If the app on the phone detects a new Bluetooth device, the app connects and checks whether the user has access.

Question 36

Offline Bluetooth pairing and modes (Tap In App, Touch On Device, Card, Motion Detection)

Accepted Answer

The steps in this article require using the web interface of a 2N device. Please follow this manual in case this is your first time using the web interface.   To be able to use BT in My2n App , you have 2 different ways to pair your mobile with another 2N intercom or another 2N Access Unit. Online Pairing and Offline Pairing. We do recommend using cloud pairing exclusively as you can then easily manage all credential types for all users in My2N at one place. But you can use Offline pairing in case you are using Access Commander or if some users have some old mobiles (Android 8 or 9 , or iOS 15) and cannot use anything else that the old MobileKey App. For already running My2N site - If your site in My2N already uses offline paired credentials which you have created on the devices by enabling online pairing (enable My2N app access for at least 1 user) all offline paired credentials will be revoked. We recommend switching those offline paired users to online pairing. If not possible, you must create offline paired access for those users again.    Prerequisites 2N IP intercom or 2N Access Unit with Bluetooth interface and the latest firmware,no additional license is required (except the Motion Detection mode requiring GOLD license)My2N app the latest version on the mobile phone (Android 10 and later or iOS 16 and later) with enabled BluetoothOptionally for a centralized management you can choose from those two solutions (then you do not need to pair with each door device)2N Access Commander (at least Advanced license tier)My2N platform (access control is free of charge)          Pairing the My2N app with 2N device  2N device configuration Go to 2N device web interface, section Directory - Users, here open an existing user or create a new one.      In the User Basic Information part, fill in at least the name and save.    In the Access Settings part, you can limit the access validity, typically for guest access purposes.    In the WaveKey part, click the middle button with the Bluetooth symbol to generate the Pairing PIN.     In default, the pairing PIN validity is limited to 1hour. You can adjust this in the section Services - Access Control - WaveKey.      My2N app configuration       Tap the + icon and enter the prepared pairing PIN.      Go nearby the pairing device and start the pairing.         WaveKey modes configuration and usage by My2N app Bluetooth (WaveKey) authentication is available in 4 modes, please click on the one you are interested in:  Tap In App mode    Go to 2N device web interface, section Hardware - Extenders, here locate the Bluetooth module.Check that In App mode is activated as Start Authentication. It is also possible to specify the distance (Signal Strength) within which your smartphone will communicate with the Bluetooth module.     Go to close proximity of the device, open the My2N app and select the door you wish to access.            Touch On Device mode    Go to 2N device web interface, section Hardware - Extenders, here locate the Bluetooth module.Check that On Device mode is activated as Start Authentication. It is also possible to specify the distance (Signal Strength) within which your smartphone will communicate with the Bluetooth module.    Go to My2N app settings - Access cards section and enable background scanning.      Go in front of the device and tap the reader part or Bluetooth symbol (according to used 2N device) to open the door.                   Card mode    Go to My2N app settings - Access cards section and enable background scanning and card mode.  Swipe the smartphone across the Bluetooth symbol as you would have a card.Please be advised that sensitivity will be increased within confined metallic spaces such as small elevators.               Motion Detection mode    Please be advised that this mode requires GOLD licence because of using motion detection.     Go to 2N device web interface, section Hardware - Extenders, here locate the Bluetooth module.Check that Via Motion Detection is activated as Start Authentication. It is also possible to specify the distance (Signal Strength) within which your smartphone will communicate with the Bluetooth module, the optimal is Long.    Go to section Hardware - Camera - Internal Camera and enable the Motion Detection feature. You can also select how sensitive you wish to set the motion detection to be by adjusting the Sensitivity Threshold and Detection Area.     Go to My2N app settings - Access cards section and enable background scanning.     Walk towards the 2N device to activate the motion detection. If you are authorized, the door will open.                If you are using the no more supported 2N Mobile Key app ...  If you are using the no more supported 2N Mobile Key app, click here to see the instructions for it.     Pairing the 2N Mobile Key app When in close proximity to 2N IP Intercom equipped with a Bluetooth module, run the application and tap on the PAIR NEW DEVICES button      Android  iOS        The app will start searching for devices in close proximity.      Android  iOS        The app will ask for authorization. Please insert the pairing code you generated in the previous steps and tap on CONFIRM button.      Android  iOS                Using the 2N Mobile Key app  Tap In App mode If you have already paired the 2N Mobile Key app with the 2N IP Intercom equipped with a Bluetooth module, go to close proximity of BT reader.Open the 2N Mobile Key app and select the door you wish to access. Tap the button in the app to open the door.      Android  iOS     If you are authorized, the door will open, and a green circle will appear.       Android  iOS             Touch On Device mode  In the app settings enable Unlock door on the background (Android) or Background scanning (iOS).       Android  iOS      Go in front of the device and tap the reader part or Bluetooth symbol (according to used 2N device) to open the door.      Card mode  In the app settings go to Modes (Android) or Advanced (iOS) and enable Card mode, you can also adjust its sensitivity.       Android  iOS           Android  iOS           Android  iOS     Swipe the smartphone across the Bluetooth symbol as you would have a card.Please be advised that sensitivity will be increased within confined metallic spaces such as small elevators.                                                Motion Detection mode   Please be advised that this mode requires GOLD licence because of using motion detection.        Go to 2N device web interface, section Hardware - Extenders, here locate the Bluetooth module.Check that Via Motion Detection is activated as Start Authentication. It is also possible to specify the distance (Signal Strength) within which your smartphone will communicate with the Bluetooth module, the optimal is Long.                                       Go to section Hardware - Camera - Internal Camera and enable the Motion Detection feature. You can also select how sensitive you wish to set the motion detection to be by adjusting the Sensitivity Threshold and Detection Area.                                       In the app settings enable Unlock door on the background (Android) or Background scanning (iOS).       Android  iOS             Walk towards the 2N device to activate the motion detection. If you are authorized, the door will open.

Question 37

OpenVPN server & client

Accepted Answer

The steps in this article require using the web interface of a 2N device. Please follow this manual in case this is your first time using the web interface.   This guide describes connecting 2N IP intercom, 2N LTE intercom or 2N Access Unit to the user’s remote LAN by OpenVPN server.   Disclaimer    Please note that this guide and its content is provided "as is" without warranty of any kind, express or implied. Therefore by using it you hereby agree that you are aware of this content functionality, limitations and consequences, you acknowledge that the guide content is provided for limited purpose.   2N TELEKOMUNIKACE a.s. shall not be held liable for function limitations, security limitations or damage, if any, incurred as a result of using this guide.   Please also note that various Linux distributions or versions may not accept all commands shown in this guide and 2N TELEKOMUNIKACE a.s. does not provide support for Linux.        Prerequisites     2N IP Intercom / 2N LTE Intercom / 2N Access Unit with the latest firmwareno additional license is requiredLinux PC with this applications: openvpn (server)stunnel4bridge-utilslshw Network requirements: Public IP address at the router on local network side where OpenVPN server is, accessible from the Internet with a possibility of redirecting TCP port 443 to LAN (DMZ for OpenVPN server optional).DHCP at the local network side where OpenVPN server is.Intel PRO/1000T Server compatible network controller with enabled Promiscuous Mode   IT knowledge requirements: bash scripting,certificates, Linux command line (bash),networking,SSL,VPN        Technical network information Solution is designed for OpenVPN to be installed on Linux.2N OpenVPN server is designed to connect 2N devices exclusively, 3rd party devices or software may not be able to connect properly.This connection creates network bridge and thus enables connection to 2N device in the same way as it would be in the local network, so it can be used as usual (for calls, video surveillance of its IP camera, 2N Access Commander connection, etc.). Device which is in the same local network as OpenVPN server does not need to be connected to VPN, since all devices connected over VPN will have local network IP addresses from local DHCP.      2N device obtains IP address from local network DHCP where OpenVPN server is, uses network protocols like ARP, can perform broadcast and so on.VPN connection is pushed through stunnel for additional level of security.In case you cannot put OpenVPN server machine to DMZ and you need to use standard LAN and private address, you need to setup port forwarding so incoming connections from Internet to OpenVPN server reach target machine. You will also need to allow such communication on router's firewall.   Configure the local network on its router – set DHCP IP reservation for OpenVPN server virtual machine (based on MAC address of virtual machine's ethernet port). DHCP server will always assign the same IP address.Configure port forwarding if needed - forward public port to port 443 TCP on IP address assigned by DHCP for OpenVPN server.Choose public port number above 1024 TCP to avoid using privileged ports.    2N OpenVPN server installation   All examples shown in this article are for Debian 10 and require to be run with elevated rights, either login as root or use proper command to gain required rights. On the Linux machine, deploy stunnel4, openvpn, bridge-utils and lshw via command in the command line.apt-get install -y stunnel4 openvpn bridge-utils lshw >/dev/null Create certificates for OpenVPN. You need server certificate, server key, ca and intercom certificate with intercom key. Then you need to put those certificates to correct folders for stunnel, openvpn and intercoms. You can do it manually or use the script below. This script will generate unique certificates each time it is run and put them in /tmp/certs folder. Then it moves all required certificates to appropriate folders. It also generates client certificates for IP Intercoms / Access Units and place them to folder /root/certs from where you can download them.To make script run, you need to save it in EOL conversion to UNIX and encoding UTF-8 format as .sh file, then upload it and apply chmod a+x to make script executable.In the script example, the intercom.key password is set to Test1234, but due to security we recommend to create your own certificates with own password and settings, use this example as a reference only. 2N TELEKOMUNIKACE a.s. does not hold any responsibility if example certificates will not be secure enough. #!/bin/bash ################################################################################ # Settings                                                                     # ################################################################################ # Certificates C_C=""     # Country Name (2 letter code) C_ST=""    # State or Province Name C_L=""     # Locality Name C_O=""     # Organization Name C_OU=""    # Organizational Unit Name C_CN=""    # Common Name ################################################################################ VERSION=1.0 ################################################################################ print_step() {     echo -n "${1} ... " } print_ok() {     echo "[ OK ]" } check_error() {     if [ $1 -ne 0 ]; then         echo         echo         echo         echo "Error: $2"         echo         exit $1     fi } print_step "Generating certificates" TMP_CERTS=/tmp/certs EC=prime256v1 EC_PARAMS=ec-${EC}-params.crt PASS=Test1234 rm -rf ${TMP_CERTS} mkdir ${TMP_CERTS} check_error $? "can't generate certificates" touch ${TMP_CERTS}/index.txt ${TMP_CERTS}/index.txt.attr check_error $? "can't generate certificates" echo "01" > ${TMP_CERTS}/serial.txt check_error $? "can't generate certificates" cat ${TMP_CERTS}/openssl.cnf [ ca ] default_ca      = CA_default [ CA_default ] database        = ${TMP_CERTS}/index.txt serial          = ${TMP_CERTS}/serial.txt policy          = policy_default [ policy_default ] commonName      = supplied EOF check_error $? "can't generate certificates" openssl ecparam -name ${EC} -out ${TMP_CERTS}/${EC_PARAMS} &>/dev/null check_error $? "can't generate certificates" subj="/C=${C_C}/ST=${C_ST}/L=${C_L}/O=${C_O}/OU=${C_OU}/CN=${C_CN:-Certificate Authority}" openssl req -subj "${subj}"                                                  \             -passout pass:${PASS}                                            \             -new -x509 -newkey ec:${TMP_CERTS}/${EC_PARAMS}                  \             -days 3650 -sha256                                               \             -keyout ${TMP_CERTS}/ca.key -out ${TMP_CERTS}/ca.crt             \         &>/dev/null check_error $? "can't generate certificates" subj="/C=${C_C}/ST=${C_ST}/L=${C_L}/O=${C_O}/OU=${C_OU}/CN=${C_CN:-Server Certificate}" openssl req -subj "${subj}"                                                  \             -new -nodes -newkey ec:${TMP_CERTS}/${EC_PARAMS}                 \             -keyout ${TMP_CERTS}/server.key -out ${TMP_CERTS}/server.csr     \         &>/dev/null check_error $? "can't generate certificates" subj="/C=${C_C}/ST=${C_ST}/L=${C_L}/O=${C_O}/OU=${C_OU}/CN=${C_CN:-Intercom Certificate}" openssl req -subj "${subj}"                                                  \             -new -nodes -newkey ec:${TMP_CERTS}/${EC_PARAMS}                 \             -keyout ${TMP_CERTS}/intercom.key -out ${TMP_CERTS}/intercom.csr \         &>/dev/null check_error $? "can't generate certificates" openssl ca -config ${TMP_CERTS}/openssl.cnf                                  \            -passin pass:${PASS}                                              \            -cert ${TMP_CERTS}/ca.crt -keyfile ${TMP_CERTS}/ca.key            \        -outdir ${TMP_CERTS} -days 3650 -md sha256 -batch                 \        -in ${TMP_CERTS}/server.csr -out ${TMP_CERTS}/server.crt          \         &>/dev/null check_error $? "can't generate certificates" openssl ca -config ${TMP_CERTS}/openssl.cnf                                  \            -passin pass:${PASS}                                              \            -cert ${TMP_CERTS}/ca.crt -keyfile ${TMP_CERTS}/ca.key            \        -outdir ${TMP_CERTS} -days 3650 -md sha256 -batch                 \        -in ${TMP_CERTS}/intercom.csr -out ${TMP_CERTS}/intercom.crt      \         &>/dev/null check_error $? "can't generate certificates" print_ok ################################################################################ rm -rf /etc/stunnel/keys mkdir /etc/stunnel/keys cp ${TMP_CERTS}/ca.crt /etc/stunnel/keys/ca.crt check_error $? "can't set stunnel service" cat ${TMP_CERTS}/server.crt >/etc/stunnel/keys/server.pem check_error $? "can't set stunnel service" cat ${TMP_CERTS}/server.key >>/etc/stunnel/keys/server.pem check_error $? "can't set stunnel service" rm -rf /etc/openvpn/server/keys mkdir /etc/openvpn/server/keys cp ${TMP_CERTS}/ca.crt /etc/openvpn/server/keys/ca.crt check_error $? "can't set openvpn service" cp ${TMP_CERTS}/server.crt /etc/openvpn/server/keys/server.crt check_error $? "can't set openvpn service" cp ${TMP_CERTS}/server.key /etc/openvpn/server/keys/server.key check_error $? "can't set openvpn service" rm -rf /root/certs mkdir /root/certs cp ${TMP_CERTS}/ca.crt /root/certs check_error $? "can't copy intercom certificates" cp ${TMP_CERTS}/intercom.key /root/certs check_error $? "can't copy intercom certificates" cp ${TMP_CERTS}/intercom.crt /root/certs check_error $? "can't copy intercom certificates"        Configure stunnel via command in the command line. cat /etc/stunnel/stunnel.conf   [openvpn] accept  = 443 connect = 1194 CAfile  = /etc/stunnel/keys/ca.crt cert    = /etc/stunnel/keys/server.pem verify  = 2 EOF     Configure OpenVPN service via command in the command line. cat /etc/openvpn/server/server.conf     local 127.0.0.1 server-bridge dev   tap proto tcp-server port  1194 ca   /etc/openvpn/server/keys/ca.crt cert /etc/openvpn/server/keys/server.crt key  /etc/openvpn/server/keys/server.key dh   none tun-mtu 1500 script-security 2 auth-user-pass-verify /bin/true via-file client-to-client duplicate-cn auth   none cipher none up   "/etc/openvpn/server/up.sh" down "/etc/openvpn/server/down.sh" verb 0 EOF        Configure scripts for OpenVPN service and give them the proper file rights via commands in the command line. cat /etc/openvpn/server/up.sh    #!/bin/bash TAP="\${1}" MTU="\${2}" . ./settings.sh dhclient -x \${ETH} ip link set \${ETH} promisc on mtu \${MTU} ip link set \${TAP} promisc on mtu \${MTU} up brctl addbr \${BR} brctl setfd \${BR} 0 brctl addif \${BR} \${ETH} \${TAP} dhclient \${BR} EOF    chmod +x /etc/openvpn/server/up.sh     cat /etc/openvpn/server/down.sh     #!/bin/bash . ./settings.sh dhclient -x \${BR} ip link set \${BR} down brctl delbr \${BR} ip link set \${ETH} promisc off dhclient \${ETH} EOF     chmod +x /etc/openvpn/server/down.sh   cat /etc/openvpn/server/settings.sh     ETH=$(lshw -quiet -class network -short | awk '/^\/0\//{print $2}')  ETH=${ETH} BR=br0 EOF     chmod +x /etc/openvpn/server/settings.sh                  Bridge network traffic properly via commands in the command line. Do not run commands in this step over SSH as they include bringing ETH interface down which will result in connection loss.  sed -i 's/inet dhcp/inet manual/' /etc/network/interfaces   sed -i '/br0/d' /etc/network/interfaces     cat >/etc/network/interfaces      # openvpn bridge br0 allow-hotplug br0 iface br0 inet manual EOF      ifdown ${ETH} &>/dev/null   ifup ${ETH} &>/dev/null    systemctl enable stunnel4.service &>/dev/null    systemctl enable openvpn-server@server.service &>/dev/null                             Restart OpenVPN and asociated services via commands in the command line.  systemctl restart openvpn-server@server.service    systemctl restart stunnel4.service        Check if stunnel and openvpn service are running via commands in the command line,otherwise repeat previous step.   lsof -i 4                     If firewall is installed, enable ports 1149 and 443 to be accepted via commands in the command line. (example configuration uses TCP protocol for OpenVPN)  ufw allow 1149/tcp   ufw allow 443/tcp     systemctl restart ufw        Connect 2N device to 2N OpenVPN server  You need to upload certificates downloaded from OpenVPN server to 2N device and configure OpenVPN connection in 2N device. You will use same client certificates for every 2N device connecting to this VPN. After successful connection, 2N device will receive DHCP address from local network where 2N OpenVPN server is and will appear to local network as local device. Go to 2N device (you want to connect to 2N OpenVPN server over Internet) web interface, section System - Certificates, Upload ca.crt file to CA Certificates, upload intercom.crt and intercom.key files to User Certificates.           Go to section System - Network - OpenVPN, enable it, set the following and save.Default Interface: NoSet to Yes if 2N device connected via VPN is supposed to communicate outside local network connected over VPN.Otherwise, 2N device will route such traffic via its own connection and will not route it to VPN.Server Address: Public IP (which belongs to router where 2N OpenVPN server is)Server Port: Public Port (port used for forwarding on router where 2N OpenVPN server is - for example 1443)Trusted Certificate: Select the uploaded certificateClient Certificate: Select the uploaded certificate     Press Start button to connect to 2N OpenVPN server.

Question 38

Registration of LTE Verso to My2N and basic setup

Accepted Answer

This guide describes how to connect 2N LTE Verso to LTE network and two following My2N services – 2N Mobile Video and 2N Remote Configuration.   Before starting please create your own My2N account according to this Video - My2N platform - registration and setup of cloud calling guide.      Insert a SIM card to 2N LTE Verso  Registering to LTE network  Registering the 2N LTE Verso to My2N cloud – 2N Mobile Video service  Entering the 2N LTE Verso's 2N Remote Configuration service   Insert a SIM card to 2N LTE Verso Before inserting a SIM card, it is necessary to disable the PIN code.You can do so by inserting the SIM to a standard cell phone. Most phones have the option to disable the the PIN in their settings.Here is an example from a Samsung phone. If you are not sure how to do it, please consult manual of your cell phone.    Registering to LTE network After inserting the SIM card to the 2N LTE Verso, you can observe behavior of  the red LED   placed under the Main Quick Dial Button to verify the status of the device.  Meanings of different signals are described in following table:    LED behavior  Meaning  Note  Diode is flashing after boot up  2N LTE Verso is connecting to the network  This is normal behavior.  Diode is off  2N LTE Verso is connected to the data network     Diode is illuminated for 5 seconds  SIM card error (SIM not inserted, PIN request enable or no active data service)  When this 5s timeout is over, another connection attempt is made and the LED starts flashing again.  Diode is flashing only  The LTE signal is insufficient  Check the area LTE signal coverage and antenna connection. Alternatively, use an appropriately placed external antenna. Caution – do not stick the external antenna to a metal surface!  SMS command 2N LTE Verso includes a set of SMS commands that help you identify the device state and configure the basic mobile data connection parameters. Send SMS in format state pwd= and intercom will return information about network and signal.       Registering the 2N LTE Verso to My2N cloud – 2N Mobile Video service Enter your My2N account, go to the Site you want to register the 2N LTE Verso, and follow these steps:  You can add the 2N IP intercom by clicking on the Devices button and then the ADD DEVICE button.  Select 2N Device.   In a new opened window, please fill in details about your 2N IP intercom.  Fill in the intercom's name (defined by your requirements in order to easily identify this device).  Fill in this device's serial number from the paper card that belongs to the device.  Fill in the security code from the same paper card.      You can find the Serial Number and My2N Security Code enclosed it the package.       The intercom will be seen as registered with missing call settings in a couple of minutes.   Meanwhile you can go ahead and add a device (or several) to be called when the button is pressed. Just click on the LTE Verso, device detail will open and then click on Call settings.   Now, you can make a call towards the device by pressing the button. With this, you have finished the basic set up.     Entering the 2N LTE Verso's 2N Remote Configuration service    2N’s free Remote Configuration enables you to fully configure 2N IP and LTE intercoms and Access Units using the   My2N   portal.   Accessing the intercom’s configuration interface only requires an Internet connection.       To enter the Remote configuration of your LTE Verso, go to the device detail and then click 2N Remote Configuration Services: Then click Open Configuration:  Now your browser opens a new tab with LTE Verso's web interface. You can now log in and fully configure your intercom.       Keep in mind that users created in My2N and Button settings are synchronized with the My2N cloud and changes of these has to be made inside of the My2N account.

Question 39

RFID Card/RFID Tag Configuration

Accepted Answer

The steps in this article require using the web interface of a 2N device. Please follow this manual in case this is your first time using the web interface.    Adding a card using internal RFID Reader  Internal Reader Card Log  Directory - User Card Setup   Adding a card using USB RFID Reader  USB RFID Reader Driver  Directory - User Card Scan   Card has been successfully assigned to a user  Adding a card using internal RFID Reader To add a new RFID card to the unit, you need first to find the ID of the card. Internal Reader Card Log  Put the card on the reader  Open up the unit web Interface  Select green tab "State" (1) and "Events" (2)  You will see the event "CardEntered" (3)  Copy the parameter behind "uid" (3)   Directory - User Card Setup  Now go to the "Directory" (4)  Select "Users" (5)   Copy the RFID uid under the "RFID Card ID" (6)  Lastly save the configuration (7)   Adding a card using USB RFID Reader Saving a new RFID card's ID can also be done with 2N USB RFID reader.    USB RFID Reader Driver A driver is needed for this device, you can find it here.  Install the driver as an administrator and connect the RFID Reader to your computer  Make sure the USB Reader is found and ready (1)   Directory - User Card Scan Open the "Directory" (2) and "Users" (3)Tap on the card icon (4)   Put the card on the RFID Reader     Card ID will be inserted under the "RFID Card ID" (5)  Make sure to save (6)   Card has been successfully assigned to a user Once the card is swiped on the reader module after it has been assigned to a user, it will appear together with it:  Click on the green "State" (1) and "Events" (2)  As you can see, the card has been successfully linked to an existing user - "Card Entered" and "UserAuthenticated" (3)

Question 40

Setting up call from a 2N IP intercom to a 2N Indoor Talk and vice versa

Accepted Answer

The steps in this article require using the web interface of a 2N device. Please follow this manual in case this is your first time using the web interface.   The 2N  Indoor Talk unit is designed for an audio communication with the 2N  IP Intercom. You can see all intercoms connected to the LAN, you are able to accept incoming audio calls, make outgoing calls to 2N  IP Intercom and also control locks connected to the intercom.  Requirements   We strongly recommend using the latest Firmware  2N Indoor Talk with the latest firmware - here  2N IP intercom with the latest firmware - here  no licence is needed     How to configure 2N IP Intercom? Go to the section  "Directory – Users", press Create new user.Fill in the Name. If you want to call the 2N  Indoor Talk unit, the Phone number has to be filled in a format: "sip: ip address". In our example the ip address “192.168.49.62” is being used, please see the picture below.    In the next step you can set the intercom to automatically pick up the incoming calls in order to easily reach it at any time.Go to the section  "Calling – Genetal Settings" and enable Automatic Pickup for incoming calls for both SIP1 and SIP2, see the picture below.  A next step is to set a DTMF code by which the Switch can be triggered.Go to  "Hardware - Switches" and add an Activation code.  Make sure that the electric opener/lock is always connected to the intercom's 12V output using a security relay to make the installation safe. The motherboard relay is used for switching lights or other peripherals that do not have to be secured. It is always recommended that the 2N Security Relay (Part No. 9159010) is used for increased security. Last step is to assign the recently created contact to quick dial button.Go to  "Calling - Dialing" click on the Add user to the quick dial button and choose desired users.   List of connected devices on 2N IP intercom   A list of registered Device names can be easily viewed on the 2N  IP intercom in the menu  Calling - Local Calls, see the example below.       How to configure 2N Indoor Talk? Once the 2N  Indoor Talk is connected to the local network, go to its web page - section Directory - Devices. Press Search registered devices and choose the device you want to add.    After you have added the device Device Name and Phone Number are filled automatically. In our example we use IP address instead of Device ID, so please fill the Phone Number with IP address of the intercom. In our example we use "sip:192.168.50.11" as a phone number. Please see the picture below.  You can call up to 2 devices from 2N  Indoor Talk.  Start call with a short/long press: Choose whether you want to call this user by a short or a long press of a call button on the 2N  Indoor Talk  Code after short press: Defines a DTMF code sent to the intercom during or outside the call  Code after long press: Defines a DTMF code sent to the intercom only during the call by long pressing the unlock button      List of available devices on 2N Indoor Talk   A list of available intercoms can be easily viewed on the 2N  Indoor Talk in the menu  Calling - Local Calls, see the example below.

Question 41

Setting up calls from and to 2N IP intercom

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The steps in this article require using the web interface of a 2N device. Please follow this manual in case this is your first time using the web interface.   The 2N Indoor View unit is designed for audio and video communication with 2N IP intercoms. You can see all intercoms connected to the LAN, you are able to accept incoming calls, make outgoing calls to 2N IP intercoms and also control locks connected to the intercoms.  Recommendation - use the latest firmware   We recommend to use the latest firmware in 2N Indoor View and also 2N IP intercoms to ensure that all functions are available.    How to configure a 2N IP intercom? As a very first step go to the section Directory – Users, create a new user and set the Phone Number to be dialed once you press the appropriate button on the intercom. If you want to call the 2N Indoor View unit, the number has to be filled in the following format: "device:devicename". In our example the device name “IndoorView” is being used as in the picture below.  In the next step you can set the intercom to automatically pick up incoming calls in order to reach it easily at any time. Go to the section Calling – Gerenal Settings and enable Automatic Pickup for Local Calls, see the picture below.  As a next step go to the section Calling – SIP 1 and fill in the Domain field. For direct calls it is recommended to fill in the IP address of your intercom as shown in the picture below (IP address of the intercom in this example is 192.168.50.10).       A list of available 2N indoor units and their device names can be easily displayed in the 2N IP intercom in the menu Calling  – Local Calls. The list can be viewed by clicking "Show" next to the "Show LAN Device list". See the example below.    Last step is to assign the contact to a quick dial button in the Calling - Dialing section of the configuration.    How to configure 2N Indoor View? Once the 2N Indoor View is connected to the local network, go to its web interface, section Calling – Local Calls. To be able to receive calls from 2N IP intercoms you need to set the Device ID there. The Device ID is used by the intercom for call routing instead of its IP address.  To be able to call from 2N Indoor View to a 2N IP intercom go to 2N Indoor View web interface, section Directory – Devices and add the 2N IP intercom to the device list. Device list is available via 2N Indoor View's onscreen menu.    To be able to activate a 2N IP intercom's switch during a call, open the intercom's tab in Devices, and fill in a valid unlocking DTMF code.

Question 42

Seznam SMTP service - How to configure with Intercom units

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The steps in this article require using the web interface of a 2N device. Please follow this manual in case this is your first time using the web interface.   Requirements: The E-mail (SMTP) functionality is available only with the Gold license The 2N IP Intercom supports these ports:  25  587  Seznam mail configuration  Seznam account settings  Creating a password for CalDAV / SMTP   2N IP Intercom Configuration  Seznam account settings Utilizing the Sezman SMPT function requires the account to have 2-Factor Authentication enabled. Once the 2-Factor Authentication is enabled, an additional password will have to be created which will be used for SMTP services. For enabling 2-Factor Authentication please follow the Seznam guides found here: 2-Factor - Seznam or here: CalDAV / SMTP - Seznam      Creating a password for CalDAV / SMTP  Go the Seznam.cz profile, select "Seznam Account" (1) and then "Account Security" (2):  Select "Add authentication device" (3):  Fill out the password of your own Seznam account (4):  Enter a "Device Name" (5):  Use an Authenticator to scan the QR code/enter the key (6):  Check if your phone number is correct a confirm (7):  Locate "Password for applications" and click on "Set" (8):  Fill out the "2-Step Verification" (9):  And then click on "Save Changes" (9):    2N IP Intercom Configuration After completing the new password for the CalDAV protocols, you will need to configure the SMTP server on the 2N Intercom.  First, enable the SMTP Service (10) and enter the Server Address and Server Port, in this case, the SMTP server is smtp.seznam.cz and port 25 (STARTTLS) or port 587 (TLS Secured)  The next step is input and logs into the server with your credentials  The Username is your full e-mail address including the domain, then enter the CalDAV protocol password you created in the Password field (in step 9)  The From Address settings will be the same e-mail address that you entered in the credentials  You can verify the credentials and settings by clicking on "Apply & Test" (11):    If you get a message Test email FAILURE, please double check the validity of entered credentials to this manual, otherwise please contact our support: Technical Support - 2N  Make sure you have a Gold License activated, otherwise you can activate a Trial License (limited to 800 hours) to test out the features (System - License - Activate Trial License)

Question 43

Slideshow on 2N IP Intercoms display

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The steps in this article require using the web interface of a 2N device. Please follow this manual in case this is your first time using the web interface.   2N IP intercoms with a display allow you to upload up to 8 images and videos for the Slideshow to be switched with a predefined delay.    This article focuses on uploading images and Slideshow parameters. Uploading videos is described here: Upload a video to display on 2N IP intercom     Prerequisites 2N IP intercom with a display and the latest firmware,no additional license is required.Supported devices: 2N IP Vario equipped with a display2N IP Verso with additional touch display module2N IP Verso 2.0 with additional touch display module2N IP Style    Prepared images meeting required resolution according to used 2N device.       2N IP Vario    file type: JPG / PNG  / GIFresolution: 320 x 240 px     2N IP Verso,     2N IP Verso 2.0   file type: JPG / PNG  / GIFresolution:214 x 214 px (to show the "Touch to start" text)214 x 320 px(to hide the "Touch to start" text)        2N IP Style  file type: JPG / PNG / GIFresolution: 800 x 1280 px       Upload up to 8 images to the 2N IP intercom Go to section "Hardware - Display".To show the video on the display, set "Showcase Mode" to "Slideshow". Adjust "Showcase Mode Delay", after that the video is displayed.       Go to Slideshow tab, set time before going to next image, upload your images there and save.         When and if it will be displayed Each image can be temporary invisible or visible according to a time profile schedule.

Question 44

Tamper switch - Location (installation) and configuration

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The steps in this article require using the web interface of a 2N device. Please follow this manual in case this is your first time using the web interface.   Tamper switch detects any unauthorised opening of the intercom. By using this, you significantly improve the security of the whole installation.   Prerequisites 2N IP Intercom or 2N Access Unit with Tamper interface and the latest firmware,GOLD license is required for scenario setup via automation (N/A for 2N IP Uni).2N Access Unitpart of the device(mechanical sensor)2N Access Unit 2.0part of the device(optical sensor)2N Access Unit Mpart of the device(mechanical sensor)2N IP Basepart of the device(mechanical sensor)2N IP Forceincluded in additional switch or RFID reader (mechanical sensor)2N IP Onepart of the device(mechanical sensor)2N IP Safetyincluded in additional switch(mechanical sensor)2N IP Solopart of the device(mechanical sensor)2N IP Stylepart of the device(mechanical sensor)2N IP Unipart of the device(mechanical sensor)2N IP Verso, 2N IP Verso 2.0additional module connected via additional I/O or Wiegand module(mechanical sensor)     Location or Installation Please click on the 2N device where you would like to use the tamper switch.    2N Access Unit  The tamper switch is already installed as a mechanical sensor.       2N Access Unit 2.0  The tamper switch is already installed as an optical sensor.       2N Access Unit M  The tamper switch is already installed as a mechanical sensor.        2N IP Base  The tamper switch is already installed as a mechanical sensor.  Output contact can be triggered.     2N IP Force   In order to mount the tamper switch, you need to install also the Additional switch (   9151010)   or the RFID reader (9151011, 9151031, 9151031S).      With the Additional switch If the Additional Switch is installed, it is not possible to install Internal RFID Card Reader.  First install the additional switch to the intercom.         Now mount the tamper switch on the additional switch.          With RFID card readerKeep in mind as the tamper switch shares the relay output (NO and NC) terminals, you cannot use the RELAY2 output with the tamper switch at the same time.   First install the RFID reader board (4) to the intercom.         Now mount the tamper switch (10) on the RFID reader board.       Once you will cover the front plate, two black buttons will be pressed and it will switch on NO and C of the terminal block and close the circuit. Afterwards if somebody tries to entry the 2N IP Force , it will undo the circuit and trigger the tamper switch event.       2N IP One  The tamper switch is already installed as a mechanical sensor.       2N IP Safety   In order to mount the tamper switch, you need to install also the Additional switch (9151010).The additional switch is the only way to install the tamper switch, as 2N IP Safety does not support any internal RFID reader.Keep in mind that it is not possible to connect this module to two buttons main unit (9152102W).       First install the additional switch to the intercom.       Now mount the tamper switch on the additional switch.   Once you will cover the front plate, two black buttons will be pressed and it will switch on NO and C of the terminal block and close the circuit. Afterwards if somebody tries to entry the 2N IP Safety , it will undo the circuit and trigger the tamper switch event.        2N IP Solo  The tamper switch is already installed as a mechanical sensor.       2N IP Style  The tamper switch is already installed as a mechanical sensor.       2N IP Uni  The tamper switch is already installed as a mechanical sensor under the front cover.Output contact can be triggered.        2N IP Verso and 2N IP Verso 2.0 You are able to mount the tamper switch (9155038) to the 2N IP Verso with usage of  I/O module (9155034) or  Wiegand module (9155037) in order to be used via Automation.   In order to control events of the temper switch in the Automation (Event - “InputChanged”) the input Tamper is addressed as follows: ., e.g. module2.tamper.      The switch leads directly to the terminal board and is designed for connection to an external security exchange (32 V DC / 50 mA max).                           Configuration In 2N IP Intercom web, section Hardware - Digital Inputs - Security, assign the proper input for the Tamper function.You can also activate Automatic Switch Blocking for 30 mins when tamper is activated.     Another scenarios, e.g. to send an e-mail or HTTP command, you can set via Automation.Go to section Services - Automation and setup the function.

Question 45

Upload a video to display on 2N IP Intercom

Accepted Answer

The steps in this article require using the web interface of a 2N device. Please follow this manual in case this is your first time using the web interface.   2N IP Intercoms with a display allow you to upload your advertising video, which can be played after a predefined timeout. The video has to meet certain parameters; to meet them, you can use a 3rd party video converter described in this article.   Prerequisites 2N IP Intercom with a display and the latest firmware,no additional license is required.Supported devices: 2N IP Verso with additional touch display module2N IP Verso 2.0 with additional touch display module2N IP Style A video file meeting the necessary parameters described in the table below, the "Video" column.(in case of different parameters, use the 3rd party video converter)ImageVideo  2N IP Verso,   2N IP Verso 2.0    file type: JPG / PNG / GIF   resolution:  214 x 214 px (to show the "Touch to start" text)214 x 320 px(to hide the "Touch to start" text)     file type: MP4   resolution:214 x 214 px (to show the "Touch to start" text)214 x 320 px(to hide the "Touch to start" text) maximum file size: 2 MBcodec: H264  Constrained Baseline Profile, Level up to 5.2      2N IP Style    file type: JPG / PNG / GIF resolution: 800 x 1280 px       file type: MP4resolution: 400 x 640 px maximum framerate: 24 fps maximum file size: 7 MB codec: H264  Constrained Baseline Profile, Level up to 3.0             Convert the video to meet the parameters  Download the open-source video converter HandBrake and install it.  After starting, choose a video you would like to encode.          In the Summary tab, select MP4 format.     In the Dimensions tab, set "Anamorphic" to "None",disable "Optimal Size",set "Scaled Size" to required resolution.     In the Video tab, set "Video Encoder" to "H.264 (x264)",set "Framerate (FPS)" to "15",enable '"Fast Decode",set "Encoder Profile" to "Baseline",set "Encoder level" not higher than the required value.     In the Audio tab, you can delete any audio track to reduce the file size, since audio will not be played by the intercom.    In the Subtitles tab, you can delete any subtitles, since they will not be showed by the intercom.     In the Chapters tab, disable "Create chapter markers" and set the new encoded video's name in the "Save As" field.     Now you can click on "Start Encode". Once the encoding is finished, you will find the encoded video in the predefined folder.      Upload the video to the 2N IP Intercom Go to section "Hardware - Display".To show the video on the display, set "Showcase Mode" to "Slideshow". Adjust "Showcase Mode Delay", after that the video is displayed.     Go to Slideshow tab, upload your video there and save.       Wait until the video appears on the display.

Question 46

Video - 2N IP Verso - Fingerprint module installation and configuration

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The steps in this article require using the web interface of a 2N device. Please follow this manual in case this is your first time using the web interface.  Prerequisites 2N IP Verso with the latest firmware, no additional license is requiredThe fingerprint module for 2N IP VersoOptionally USB fingerprint reader   Video tutorial

Question 47

Video - 2N IP Verso - Flush frame installation - brickwall

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Prerequisites   2N IP intercom IP Verso or LTE VersoBox for installation in the wallFrame for installation in the wallExtending modules for IP Verso / LTE VersoBrickwall     Flush installation guide

Question 48

Video - 2N IP Verso - Flush frame installation - plasterboard

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Video - 2N IP Verso - Flush frame installation - plasterboard Prerequisites 2N IP intercom IP Verso or LTE VersoBox for installation in the wallFrame for installation in the wallExtending modules for IP Verso / LTE VersoPlasterboard       Flush installation guide for 3-module frame      Flush installation guide for two or more 2-module frames

Question 49

Video - 2N OS devices - Factory Reset procedure

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Video - 2N OS devices - Factory Reset procedure Prerequisites  2N OS device with RESET button Access Unit, Access Unit 2.0Indoor CompactIndoor TalkIndoor ViewIP Audio KitIP BaseIP ForceIP SafetyIP SoloIP VersoIP Video KitIP UniLTE Verso        or 2N OS device with CONTROL button IP OneIP StyleIP Verso 2.0(all Axis ARPTEC processor devices)  Factory reset procedure using RESET button  Factory reset procedure using CONTROL button Find the CONTROL button, located among the main unit connectors.Disconnect the device from the power supply.Press and hold the CONTROL button.Connect the device to the power supply.Keep holding the button for a few seconds and then release it.

Question 50

Video - 2N&#174; IP Verso - Touch display module options

Accepted Answer

The steps in this article require using the web interface of a 2N device. Please follow this manual in case this is your first time using the web interface.  Video - 2N® IP Verso - Touch display module options Watch our video tutorial showing how to set up your own phone book, contacts and adjust various aspects. Prerequisites 2N IP Verso with the latest firmware, no additional license is requiredThe touch display module connected to the 2N IP Verso   Video tutorial

Question 51

Virtual Card ID

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The steps in this article require using the web interface of a 2N device. Please follow this manual in case this is your first time using the web interface.   You can set the Virtual Card ID for user identification to Wiegand after validation via the Bluetooth/biometric reader. Each user can have just one virtual card. The Virtual Card ID is a sequence of 6–32 characters: 0–9, A–F.  Prerequisites 2N IP Intercom or 2N Access Unit with the latest firmware and the Wiegand interface;no additional license is required.More information about Wiegand interface:   Wiegand interface - Function overview    Virtual Card ID to the user  In 2N device web interface, go to section Directory - Users,fill in the Virtual Card ID into the existing or new user´s User Cards part, it does not have to be the same as the RFID Card ID, which can be sent to Wiegand as well.       Sending Virtual Card ID to Wiegand Go to section Services - Access Control - Entry Rules and activate sending of the Virtual Card ID to Wiegand by selecting the Group that corresponds to the Wiegand module setting as we will show later.  Go to section Hardware - Extenders - Wiegand module and verify, that Output Wiegand Group matches the previous step setting.

Question 52

Virtual Numbers and Telephone Mode

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The steps in this article require using the web interface of a 2N device. Please follow this manual in case this is your first time using the web interface.   On 2N IP Intercoms, you can start the call also by the keypad or touch display. We will show you how to setup and use it in two different scenarios.   Prerequisites 2N IP Intercom with keypad or touch display and the latest firmware;no additional license is required.   Scenarios  Virtual Numbers Call the user by dialling e.g. an apartment number on the keypad, instead of selecting the user from the directory or using the Quick Dial Button. In 2N IP Intercom web interface, go to section Calling - General Settings - Outgoing Callsand enable Calling Virtual Numbers.      Go to section Directory and assign a virtual number to a user.      Use the virtual number on the keypad and start the call to the user by pressing 📞 symbol.       Telephone mode Dial SIP Proxy extensions directly,not available for 2N IP Style and 2N LTE Verso. 2N IP Intercom requires registration to SIP Proxy. More information in this article:   SIP Proxy registration on IP Intercoms In 2N IP Intercom web interface, go to section Calling - General Settings - Outgoing Callsand enable Telephone Mode.     Use the keypad to call the SIP Proxy extension by pressing 📞 symbol, then dial the extension number and confirm again by 📞 symbol.

Question 53

Wiegand interface Configuration in 2N Intercom

Accepted Answer

The steps in this article require using the web interface of a 2N device. Please follow this manual in case this is your first time using the web interface.    Wiegand overview  Wiegand protocol (Wiegand messages)  Wiegand in 2N IP Force/Safety  Wiegand in 2N IP Vario  Wiegand in 2N IP Verso/IP Verso 2.0  Wiegand in 2N IP Style  2N IP Wiegand Isolator  Wiegand overview Wiegand interfaces is generally used for interconnecting peripherals such as external RFID card reader, finger print reader. iris recognition, etc. with any main unit in our case (in 2N IP Intercom). Wiegand interfaces uses three wires in physical layer:  First wire is ground (GND)  Second is usually called Data0, Data low or D0  The last one is called Data1, Data high od D1.  When no data is sending, both Data wires is pull up tu high voltage - usually 5V. When bit=0 is sending, the D0 is pulled to low voltage for a specific time and D1 stays on high. On the other way when bit=1 has been send, then D1 is pulled to low voltage and D0 stays on high. The longest possible distance connecting devices via this interface is usually about 150 m.   Wiegand protocol (Wiegand messages) Wiegand messages are very often called Wiegand 26, because this massage is 26 bits long. It contains 8 bits of facility code and 16 bits of ID code. The message starts with a parity bit calculated from first 12 bits and ends with the second partity bit that is calculated from last 12 bits. Parity bits are calculated with reversal mutual logic. There are more Wiegand specifics protocol depending on the message length (Wiegand 32-bits, Wiegand 37-bits). The Wiegand interfaces can be switched into Input or Output mode.  It Is possible to change the Message format. There are three predefined specification of Wiegand message:  26 bit  32 bit  37 bits   Or you can set it in a Raw mode.   Wiegand in 2N IP Force/Safety Both internal RFID card readers (125kHz and 13.56 MHz) have one Wiegand interface (Part No. 9151011, 9151031/9151017, 9151031S/9151019). There is a limited functionality in 2N IP Safety:  This extending module on 2N IP Safety with RFID Card reader cannot be used as an internal RFID Card reader in 2N IP Safety because of the metallic body without any plastic window possibility.  This module can be use only as the extending modul with Wiegand interface and additional input and ouputs that can be connected with some external facility.  In the 2N IP Force device you need to choose direction of the communication in the configuration web interface  You can find it under "Hardware" tab  Next select "Card Reader" (1) and then "Wiegand Interface" (2) and "Interface Mode" (3)   Basic schematic of interconnecting 2N IP Force and some peripheral:    Wiring example you can find in the picture below:     RED DC +12V BLACK GND GREEN D0 WHITE D1 BLUE LED YELLOW Buzzer   Wiegand in 2N IP Vario 2N IP Vario needs internal RFID Card reader for connecting external facility via Wigand interface (Part No. 9137430E). For 2N IP Vario connect the external card reader according the picture below. Red wire is connected to signalization bus providing external card reader with +12 V power. If you use external power supply, you do not have to connect this cable. In the 2N IP Vario device you need to choose direction of the communication in the configuration web interface:Basic schematic of interconnecting In the 2N IP Vario and some peripheral:           Wiegand in 2N IP Verso/IP Verso 2.0 The Wiegand module (Part No. 9155037) is one of the 2N IP Verso system elements and is used for connecting an external Wiegand device (RFID card reader, fingerprint / biometric data scanner) and/or connecting the intercom to an external security exchange. All the inputs and outputs are galvanically isolated from the intercom with the insulation strength of 500 V DC. It is necessary to feed +U IN on Wiegand OUT from the Control Panel. Reader – connects an external Wiegand-supporting reader. The reader sends information on the intercom card number.Control Panel – used for connection to the security PBX / access system to which the intercom sends the card number information.The module contains two 2N IP Verso bus connectors.These two connectors are fully interchangeable and can be used either as inputs from the basic unit or outputs to other modules.If this module is the last one on the bus, one of the connectors remains unconnected.The module package includes a 80 mm long interconnecting cable. Configure the module name in the Module name parameter in the "Hardware":  Select "Extenders" (1)  Locate the "Wiegand Module" (2) and it's configuration (3)   The LED IN input is addressed as follows: ., e.g. module2.input1.   The Tamper input is addressed as follows: ., e.g. module2.tamper.  The LED OUT output (negated) is addressed as follows:  ., e.g. module2.output1.   Wiegand Module Overview:   Recommended reader - bus driver wiring diagram:  Recommended reader wiring diagram with OC output:     ReaderW0 IN, W1 IN, GND1Isolated 2-wire WIEGAND INReaderLED OUTIsolated open LED OUT switched against GND1 on WIEGAND IN side (up to 24 V / 50 mA)Control Panel+U IN+UIN (5 to 15 V DC) WIEGAND OUT power supply inputControl PanelW0 OUT, W1 OUT, GND2Isolated 2-wire WIEGAND OUTControl PanelLED IN (negated)Isolated input for open LED IN, input activated by GNDControl PanelLED INIsolated input for open LED IN, input activated by +UControl PanelG+U IN WIEGAND OUT active supply LED indicatorControl PanelTAMPERTamper switch (Part No. 9155038) input     Wiegand in 2N IP Style The Wiegand module (Part No. 9155037) is one of the 2N IP Style system elements and is used for connecting an external Wiegand device (RFID card reader, fingerprint / biometric data scanner) and/or connecting the intercom to an external security exchange. All the inputs and outputs are galvanically isolated from the intercom with the insulation strength of 500 V DC. It is necessary to feed +U IN on Wiegand OUT from the Control Panel. Reader – connects an external Wiegand-supporting reader. The reader sends information on the intercom card number.Control Panel – used for connection to the security PBX / access system to which the intercom sends the card number information.The module contains two 2N IP Style bus connectors.These two connectors are fully interchangeable and can be used either as inputs from the basic unit or outputs to other modules.If this module is the last one on the bus, one of the connectors remains unconnected.The module package includes a 80 mm long interconnecting cable. Configure the module name in the Module name parameter in the "Hardware":  Select "Extenders" (1)  Locate the "Wiegand Module" (2) and it's configuration (3)   The LED IN input is addressed as follows: ., e.g. module2.input1.   The Tamper input is addressed as follows: ., e.g. module2.tamper.  The LED OUT output (negated) is addressed as follows:  ., e.g. module2.output1.   Wiegand Module Overview:  Recommended reader - bus driver wiring diagram:  Recommended reader wiring diagram with OC output:  Pinout for Wiegand Module: ReaderW0 IN, W1 IN, GND1Isolated 2-wire WIEGAND INReaderLED OUTIsolated open LED OUT switched against GND1 on WIEGAND IN side (up to 24 V / 50 mA)Control Panel+U IN+UIN (5 to 15 V DC) WIEGAND OUT power supply inputControl PanelW0 OUT, W1 OUT, GND2Isolated 2-wire WIEGAND OUTControl PanelLED IN (negated)Isolated input for open LED IN, input activated by GNDControl PanelLED INIsolated input for open LED IN, input activated by +UControl PanelG+U IN WIEGAND OUT active supply LED indicatorControl PanelTAMPERTamper switch (Part No. 9155038) input.Note - Tamper switch has been integrated into the rear panel of the IP Style unit. 2N IP Wiegand Isolator The 2N IP Wiegand Isolator (Part No. 9159011) is used for galvanic isolation of the Wiegand bus. This device can prevent communication error and protect both communicating device:

Question 54

Wiegand interface - Function overview

Accepted Answer

The steps in this article require using the web interface of a 2N device. Please follow this manual in case this is your first time using the web interface.   Wiegand interface is a wiring standard for interconnecting readers and the access control system. There are basically two scenarios which can be used on our devices: Accept the information from 3rd party readers (IN), then the 2N device is controlling the access.Forward the information to 3rd party access control system (OUT), which controls the access.   Prerequisites 3rd party reader (e.g. 2N 9159030 / 9159031) or access control system with Wiegand interface. 2N IP Intercom or 2N Access Unit with additional Wiegand interface.   Product name  Additional Wiegand interface 2N Access Unit2N Access Unit 2.02N IP Verso2N IP Verso 2.02N IP Style  Wiegand module   (9155037)  2N IP Force  Card Reader   (125kHz - 9151011 / 13.56MHz - 9151031, 9151031S)  2N IP Vario   Card Reader   (125kHz - 9137430)    To use the interface, no additional license is required. However when using 2N Wiegand module (9155037) and a 3rd party controller,Gold license is necessary to control our RFID reader LED state (green/red) by the automation function. Installation and configuration Wiegand module overview (9155037)  Connectors  Section  Interface  Description  Reader  W0 IN, W1 IN, GND1  Isolated 2-wire Wiegand IN  LED OUT  Isolated open LED OUT switched against GND1 on Wiegand IN side (up to 24 V / 50 mA)  Control Panel    +U IN  +UIN (5 to 15 V DC) Wiegand OUT power supply input  W0 OUT, W1 OUT, GND2  Isolated 2-wire Wiegand OUT  LED IN  Isolated input for open LED IN, input activated by GND2 or +U IN  -  Tamper  Tamper switch (9155038) input  -  BUS  Connection to the main unit or next modules  Installation The module contains two BUS connectors to connect module to the main unit.The connectors are fully interchangeable and can be used both as inputs from the main unit and outputs to other modules. If this module is the last one on the bus, one of the connectors remains unconnected. The module package includes an 80 mm long interconnecting cable.Wiegand module doesn't fit into the 2N Access Unit or 2N IP Style cover. There are many possibilities how you can resolve it:    If you are using flush mounting box (9155014), you can place Wiegand module in there.There is free space in the box which can be used.It is possible to use blind module (9155039) into which the Wiegand can be placed.In this case you would need to use a 2-module frame for 2N Access Unit.It is possible to place a Wiegand module into some box behind the device or in some other place,however the length of the bus cable has to be max. 5 m.  Configuration Go to 2N device web interface, section Hardware - Extenders and find the Wiegand module here.Based on the scenario it is necessary to set the module name for input/output specification in the SetOutput and InputChanged/Output Changed objects in the Automation.The input LED IN is addressed as follows: ., e.g. module2.input1The input Tamper is addressed as follows: ., e.g. module2.tamperThe output LED OUT is addressed as follows: ., e.g. module2.output1. Choose the right direction of the information flow (parameter Door) for the Attendance system purposes.     If needed, there are also another parameters available:  Associated SwitchSet the switch to be activated after user authentication via this module. If you set Door Lock Switch, the authentication rules specified in Hardware - Digital Inputs - Door will be used.  Received Code Format Set the format for the codes to be received (Wiegand 26, 32, 37 and RAW).  Output Wiegand GroupAssign the output Wiegand to a group to which the codes from the connected card readers or Wiegand inputs can be resent.  Transmitted Code FormatSet the format for the codes to be transmitted (26-bit, 32-bit, 37-bit and RAW format, 35-bit, Corp. 1000, 48-bit, Corp. 1000 and Auto).  Change Facility CodeSet the first code part via Wiegand. This applies to Wiegand OUT for 26-bit code format. Contact your security system supplier to know if the Facility Code is requested.  Facility CodeDefine the 2N IP device location in the security system. Enter a decimal value for the location (0–255).   Connecting an external reader to the 2N Wiegand module Connect the external reader according to picture below. Red wire is connected to external power supply.If your reader is not powered by default, you can use external supply (12 V / 2 A DC) terminal of the 2N device.     How does "LED OUT" work? The output is connected with LED IN on the 3rd party RFID reader to show the valid card state on the reader when swiping. It gives about 0.6V when activated.From the 2N device point of view, it acts as an additional output for automation purposes, where you can use block SetOutput with this parameter . when the valid card is swiped.  Connecting the 2N Wiegand module to 3rd party access control system This side of the module has to be powered by the external power supply.      How does "LED IN" work? The input is connected with LED OUT on the 3rd party access control system to show the valid card state on our reader when swiping. From the 2N device point of view, it acts as an additional input for automation purposes, where you can use block InputChanged with this parameter.There are two such inputs: LED IN (negated) - One cable is connected to LED IN (negated) and the other to GND2. LED IN - One cable is connected to LED IN (negated) and the other to +U. You cannot control this in Automation.    The 3rd party system typically sends a signal only if the card is valid. If you would like to show both green (valid) and red (invalid) LED states on the readers, you can use this automation function below.For upon swiping a card and receiving a signal from the 3rd party controller to LED IN(negated) the device will produce sound and show the green (valid) LED, but if the device does not receive any signal back after reading the card and sending it via Wiegand the 2N device will play the denied sound and show red (invalid) LED.            Two 2N devices connected over Wiegand (to demonstrate the scenarios) In our example, 2N IP Verso acts like a 3rd party system with all the users and 2N Access Unit 2.0 is the reader.    In automation for 2N IP Verso upon event UserAuthorized the LED OUT is activated and sends a signal to 2N Access Unit 2.0 to acknowledge that the card was accepted and is valid.    In automation for 2N Access Unit 2.0 upon receiving a signal from 2N IP Verso to LED IN(negated) the 2N Access Unit 2.0 will produce access sound and show a green colour.          Connecting an external Wiegand reader to 2N IP Force Connect the external card reader to the Wiegand interface on the 2N IP Force card reader according to pictures below. Red wire is connected to signalization bus providing card reader with +12 V power. If you use external power supply, you do not have to connect this cable.                Configuration Go to 2N IP Force web interface, section Hardware - Card Reader - Wiegand Interface.Based on the scenario set the Interface Mode for input (connect external reader) or output (to be connected to the 3rd party access control system)Choose the right direction of the information flow (parameter Door) for the Attendance system purposes.Setup the proper Received or Transmitted Code Format.        Connecting an external Wiegand reader to 2N IP Vario Connect the external card reader to the Wiegand interface on the 2N IP Vario card reader according to pictures below. Red wire is connected to signalization bus providing card reader with +12 V power. If you use external power supply, you do not have to connect this cable.     Configuration Go to 2N IP Vario web interface, section Hardware - Card Reader - Wiegand Interface.Based on the scenario set the Interface Mode for input (connect external reader) or output (to be connected to the 3rd party access control system.Choose the right direction of the information flow (parameter Door) for the Attendance system purposes.Setup the proper Received or Transmitted Code Format.

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