Dear customers,
In case you have found some problems on the device, please report it to Technical Support with the following information:
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Please give us a detailed description how the problem could be simulated.
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Send us the current configuration of the device.
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Send us information about FW version and the serial number.
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Send us information which device is connected to the gateway (PBX, G3 FAX, analogue phone)
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In case of a problem with the progress tones, please send a record of it.
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In case of FAX problems, tell us how is the line LED blinking on outgoing/incoming FAX.
Thank You