TECHNICAL SUPPORT

We are sorry that you are having problems with our product. Let’s find a solution to the situation together.

2N ACADEMY & E-learning

A new course Visual Monitoring with instant access is now available at 2N Academy

Content: 

  • Physical Security: Alarm, Tamper Switch, Anti-vandal, Security Relay, 802.1x, Door State Detection, Exit button.
  • Cyber Security: Password Management, Web Configuration Encryption, Call Encryption, Audio Encryption
  • Access Security: Silent Alarm, Scrambled Keypad, False Access Attempts Limit, Anti-Passback, Multi-factor authentication

Duration: 30 minutes

Language: English

Webinar courses

Language Date Time Link Type
English November 29, 2022 15:00 2N Solution for Residential Market Sales
French November 30, 2022 10:00 Les avantages de My2N dans la pratique Sales
German November 30, 2022 13:00 Integration 2N und Milestone – Online-Schulung in Deutsch Sales
English December 1, 2022 15:00 2N Virtual Classroom: 2N IP Lift Solutions: How to modernise your elevator Sales
English December 7, 2022 12:00 IP Solutions for Residential Buildings Sales
English December 8, 2022 9:30 2N Solution for SME Sales
Spanish December 12, 2022 16:00 Formación comercial introductoria de 2N Sales
Spanish December 13, 2022 16:00 SIP básico en 2N / Capacidades SIP de un portero 2N Technical
Spanish December 14, 2022 9:30 Soluciones y herramientas de 2N para promociones residenciales Sales
French December 28, 2022 10:00 Les solutions 2N Pour vos projets résidentiels Sales
French January 26, 2023 10:00 Contrôleurs d'accès IP : produits et solutions 2N Sales

Start learning now at your own pace and get the 2N official certificate. All the courses are designed for international audience. There are subtitles and visual guidance to help you get through and have fun learning in our online interactive courses. 

Contact technical support

As an installing integrator, after you have used our online resources above and have not solved your issue, then there are two ways to contact Tech Support for North America & Canada. Your issues will be handled in the order they were recieved (usually in the same day).


  • Online Helpdesk

    Sign in with your Axis online account and create new ticket.

  • Call Us

     

    US Technical support:
     1 800 444 2947*

*from 9:00 am to 8:00 pm EST.

Product Purchased from a 2N Distributor

If you purchased a 2N product from one of our distributors, you are entitled to technical support directly from them. Contact your 2N distributor.
Contact distributor