TECHNICAL SUPPORT

We are sorry that you are having problems with our product. Let’s find a solution to the situation together.

2N ACADEMY & E-learning

A new course Visual Monitoring with instant access is now available at 2N Academy2N ACADEMY & E-LEARNING

Content: 

  • Physical Security: Alarm, Tamper Switch, Anti-vandal, Security Relay, 802.1x, Door State Detection, Exit button.
  • Cyber Security: Password Management, Web Configuration Encryption, Call Encryption, Audio Encryption
  • Access Security: Silent Alarm, Scrambled Keypad, False Access Attempts Limit, Anti-Passback, Multi-factor authentication

Duration: 30 minutes

Language: English

Webinar courses

Language Date Time Link Type
English February 29, 2024 10:00 2N solutions for the residential market Sales
Spanish March 13, 2024 9:30 2N, mejor alternativa a los sistemas biométricos dentro del marco AEPD Sales

Start learning now at your own pace and get the 2N official certificate. All the courses are designed for international audience. There are subtitles and visual guidance to help you get through and have fun learning in our online interactive courses. 

Contact technical support

As an installing integrator, after you have used our online resources above and have not solved your issue, then there are two ways to contact Tech Support for North America & Canada. Your issues will be handled in the order they were recieved (usually in the same day).

  • 2N technical support
    Online Helpdesk

    Sign in with your Axis online account and create new ticket.
  • 2N technical support
    Call Us

     US Technical support:

    1 800 444 2947
    (from 9:00 am to 8:00 pm EST)
  • 2N technical support
    Elevator Systems

    If you need support for 2N Elevator products, fill out the contact form or call us at 
    +420 228 880 382 
    (from 9:00 a.m. to 5:00 p.m. CET (Mon-Fri))

Product Purchased from a 2N Distributor

If you purchased a 2N product from one of our distributors, you are entitled to technical support directly from them. Contact your 2N distributor.
Contact distributor