TECHNICAL SUPPORT

We are sorry that you are having problems with our product. Let’s find a solution to the situation together.

2N ACADEMY & E-learning

A new course Visual Monitoring with instant access is now available at 2N Academy

Content: 

  • Physical Security: Alarm, Tamper Switch, Anti-vandal, Security Relay, 802.1x, Door State Detection, Exit button.
  • Cyber Security: Password Management, Web Configuration Encryption, Call Encryption, Audio Encryption
  • Access Security: Silent Alarm, Scrambled Keypad, False Access Attempts Limit, Anti-Passback, Multi-factor authentication

Duration: 30 minutes

Language: English

Webinar courses

Language Date Time Link Type
German January 25, 2023 14:00 2N Lösung für Wohngebäude Sales
English January 26, 2023 9:00 2N Online Tools and Intercom Licensing Sales
French January 26, 2023 10:00 Contrôleurs d'accès IP : produits et solutions 2N Sales
English January 31, 2023 11:00 IP Solutions for Residential Buildings Sales
English February 8, 2023 9:00 My2N Management Platform Sales
German February 17, 2023 11:00 2N Produktportfolio und hilfreiche Tools für Ihre Projekte – Online Vertriebsschulung in Deutsch Sales
French February 23, 2023 10:00 Outils en ligne 2N et system de licence interphone Sales

Start learning now at your own pace and get the 2N official certificate. All the courses are designed for international audience. There are subtitles and visual guidance to help you get through and have fun learning in our online interactive courses. 

Contact technical support

As an installing integrator, after you have used our online resources above and have not solved your issue, then there are two ways to contact Tech Support for North America & Canada. Your issues will be handled in the order they were recieved (usually in the same day).


  • Online Helpdesk

    Sign in with your Axis online account and create new ticket.

  • Call Us

     

    US Technical support:
     1 800 444 2947*

*from 9:00 am to 8:00 pm EST.

Product Purchased from a 2N Distributor

If you purchased a 2N product from one of our distributors, you are entitled to technical support directly from them. Contact your 2N distributor.
Contact distributor