TECHNICAL SUPPORT
We are sorry that you are having problems with our product. Let’s find a solution to the situation together.
2N ACADEMY & E-learning
A new course Visual Monitoring with instant access is now available at 2N Academy. 
Content:
- Physical Security: Alarm, Tamper Switch, Anti-vandal, Security Relay, 802.1x, Door State Detection, Exit button.
- Cyber Security: Password Management, Web Configuration Encryption, Call Encryption, Audio Encryption
- Access Security: Silent Alarm, Scrambled Keypad, False Access Attempts Limit, Anti-Passback, Multi-factor authentication
Duration: 30 minutes
Language: English
Webinar courses
| Language | Date | Time | Link | Type |
|---|---|---|---|---|
| English | November 29, 2022 | 15:00 | 2N Solution for Residential Market | Sales |
| French | November 30, 2022 | 10:00 | Les avantages de My2N dans la pratique | Sales |
| German | November 30, 2022 | 13:00 | Integration 2N und Milestone – Online-Schulung in Deutsch | Sales |
| English | December 1, 2022 | 15:00 | 2N Virtual Classroom: 2N IP Lift Solutions: How to modernise your elevator | Sales |
| English | December 7, 2022 | 12:00 | IP Solutions for Residential Buildings | Sales |
| English | December 8, 2022 | 9:30 | 2N Solution for SME | Sales |
| Spanish | December 12, 2022 | 16:00 | Formación comercial introductoria de 2N | Sales |
| Spanish | December 13, 2022 | 16:00 | SIP básico en 2N / Capacidades SIP de un portero 2N | Technical |
| Spanish | December 14, 2022 | 9:30 | Soluciones y herramientas de 2N para promociones residenciales | Sales |
| French | December 28, 2022 | 10:00 | Les solutions 2N Pour vos projets résidentiels | Sales |
| French | January 26, 2023 | 10:00 | Contrôleurs d'accès IP : produits et solutions 2N | Sales |
Start learning now at your own pace and get the 2N official certificate. All the courses are designed for international audience. There are subtitles and visual guidance to help you get through and have fun learning in our online interactive courses.
Contact technical support
As an installing integrator, after you have used our online resources above and have not solved your issue, then there are two ways to contact Tech Support for North America & Canada. Your issues will be handled in the order they were recieved (usually in the same day).
Online Helpdesk
Sign in with your Axis online account and create new ticket.
Call Us
US Technical support:
1 800 444 2947*
*from 9:00 am to 8:00 pm EST.