Elevator Center - user rights and differences
Managing access and responsibilities within the 2N Elevator Center is essential for maintaining a secure and efficient building environment. To make this easier, the platform defines several user roles, each with its own set of permissions. In this FAQ article, you’ll find a clear breakdown of these roles, with all user rights conveniently summarized in an accompanying table.
Devices:
The Devices function is essentially the section where you manage all connected hardware within the system
| User Role | Tree Structure Edit | Tree Structure hiding | Add device | Add Devices | Devices Edit | Devices Detail | Search | Export |
| Company Admin | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Specialist | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Operator | No | No | No | No | No | No | No | No |
| Company_viewer | No | Yes | No | No | No | Yes | Yes | Yes |
| User Role | Bulk Search | Bulk Move | Assign devices | Bulk Operation | Columns | Filters |
| Company Admin | Yes | Yes | Yes | Yes | Yes | Yes |
| Specialist | Yes | Yes | Yes | Yes | Yes | Yes |
| Operator | No | No | No | No | No | No |
| Company_viewer | Yes | No | No | No | Yes | Yes |
Device Type Settings:
Device Type Settings are configuration options that apply to a specific category of devices rather than to a single device.
| User Role | Add Settings | Edit Settings | Clear Settings | Search |
| Company Admin | Yes | Yes | Yes | Yes |
| Specialist | Yes | Yes | Yes | Yes |
| Operator | No | No | No | No |
| Company_viewer | No | No | No | No |
Templates:
Templates are predefined configuration sets that help you quickly apply consistent settings across multiple users, devices, or roles.
| User Role | Add New | Edit | Download | Delete | Search |
| Company Admin | Yes | Yes | Yes | Yes | Yes |
| Specialist | No | No | Yes | No | Yes |
| Operator | No | No | No | No | No |
| Company_viewer | No | No | No | No | No |
Bulk Actions in Progress:
Bulk Actions in Progress is a status area in the 2N Elevator Center that shows all large-scale operations currently being executed in the system.
| User Role | Add / Edit Note | Cancel |
| Company Admin | Yes | Yes |
| Specialist | Yes | Yes |
| Operator | No | No |
| Company_viewer | No | No |
Bulk Actions History:
Bulk Actions History is a log that shows all previously executed bulk operations within the 2N Elevator Center
| User Role | Filters | Search | Export |
| Company Admin | Yes | Yes | Yes |
| Specialist | Yes | Yes | Yes |
| Operator | No | No | No |
| Company_viewer | No | No | No |
Active rescue sessions:
Active Rescue Sessions is a section in the 2N Elevator Center that displays all ongoing emergency or rescue call sessions between an elevator device (such as an intercom) and an operator or monitoring center.
| User Role | Search | Columns | End Session | Rescue Session Detail | Video Stream | Chat |
| Company Admin | Yes | Yes | Yes | Yes | Yes | Yes |
| Specialist | Yes | Yes | Yes | Yes | Yes | Yes |
| Operator | Yes | Yes | No | Yes | Yes | Yes |
| Company_viewer | No | No | No | No | No | No |
Rescue Sessions History:
Rescue Sessions History is a log of all past emergency or rescue call sessions recorded in the 2N Elevator Center.
| User Role | Search 2 | Columns | Detail | Play Recording | Download recording | Chat Export |
| Company Admin | Yes | Yes | Yes | Yes | Yes | Yes |
| Specialist | Yes | Yes | Yes | Yes | Yes | Yes |
| Operator | Yes | Yes | Yes | Yes | Yes | Yes |
| Company_viewer | No | No | No | No | No | No |
Chat Messages:
Chat Messages is a section in the 2N Elevator Center where you can view and manage all text-based communication exchanged between operators and elevator devices during rescue
| User Role | Create | Delete | Message Edit | Message Move | Export | Language Select |
| Company Admin | Yes | Yes | Yes | Yes | Yes | Yes |
| Specialist | Yes | Yes | Yes | Yes | Yes | Yes |
| Operator | No | No | No | No | Yes | Yes |
| Company_viewer | No | No | No | No | No | No |
Users:
The Users section in the 2N Elevator Center is where administrators can manage all system accounts, assign roles, and control access rights.
| User Role | User List | Create | Delete | Edit Others | Edit myself | Reset Password (Myself) | Reset Password ( All) | Resend Invitation | Search |
| Company Admin | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Specialist | Yes | No | No | No | Name | Yes | No | No | Yes |
| Operator | No | No | No | No | Name | Yes | No | No | No |
| Company_viewer | Yes | Yes | No | No | Name | Yes | No | No | Yes |
Notification Center:
The Notification Center in the 2N Elevator Center is where all system alerts, warnings, and informational messages are collected and displayed
| User Role | Create | Edit | Delete |
| Company Admin | Yes | Yes | Yes |
| Specialist | Yes | Yes | Yes |
| Operator | No | No | No |
| Company_viewer | No | No | No |
Partner Api Keys:
The Partner API is a set of programmatic interfaces that allow external systems or applications to interact with the 2N Elevator Center.
| User Role | Create | Revoke | Filters |
| Company Admin | Yes | Yes | Yes |
| Specialist | No | No | No |
| Operator | No | No | No |
| Company_viewer | No | No | No |