The My2N Management Platform: now in 7 languages!

Good news for our customers across the globe! We’ve translated our configuration and management tool the My2N Management Platform. The entire portal and the most important transaction emails– including new user registration, new device registration, and password reset alerts are now available in multiple languages:

• German
• Spanish
• Italian
• French
• Dutch
• Czech

In this first stage, the translations have been carried out via auto-translation software. This is so that we could provide you with the language variants as quickly as possible.

If you use the My2N Management Platform frequently in various languages - and should you communicate to us that you want it - we’ll move to the second stage, where we’ll translate the platform manually and to a higher standard. How to tell us you want better translations? Let your provider (integrator/distributor) know, and they can tell us. Or, simply use the Product Board in the My2N portal.

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Admins can choose languages in three different areas

1. Language of the user interface – any admin can set the language of the whole user interface and enjoy administration in their mother tongue. Just click on the dropdown box at your name in the upper right corner of the screen and choose the option ‘Language’.

2. Language of the site – you can set the language you want the site to communicate with users of the site. In other words, if you change the language of the site for example to Spanish, users of the site will receive selected transaction emails in Spanish. Find this option in the new section called ‘Site language’ in the main menu of each site.

3. Language of the user – you can even change the language for each user. For example, if you know that one of the residents is from a foreign country, you can change it for them, and they’ll receive selected transaction emails in their language. Where to change it? You can find a ‘User language’ option in the ‘User detail’ section.

We did this to make sure everyone, no matter where they are in the world, can experience the My2N Management Platform as a user-friendly and intuitive configuration system!

Configuration and management made convenient: use the My2N Management Platform from anywhere in the world

Looking for efficient IP access control system configuration? We design8ed the My2N Management Platform with remote management and your convenience in mind – and you can use it to handle 4 out of 5 customer requests online. Add and remove users and devices, update firmware, and diagnose and troubleshoot, all without leaving your home or office!

What else is great?

• Intercom, entire solution and/or access control configuration directly on the My2N portal is up to 90% faster compared to a traditional product-based configuration.
• Ensure happy customers by making sure they’re not kept waiting! My2N allows you to respond to their requests instantly online.
• Thanks to remote services, you won’t have to make appointments with apartment residents and the property manager. Get the job done when it’s convenient for you.
• The My2N Management Platform offers unbeatable terms that allow you to meet the requirements for super-quick response time to incidents under SLA.
• Another time-saving feature is that you don't need to modify your router, port, or firewall settings in any way. My2N connects reliably to devices regardless of your network configuration – and, IP intercoms, indoor stations and access control readers don’t need to be connected to the same shared network, either.
• All of this, with no compromise on capability! Use My2N to connect remotely to the product's web interface and set up complex, advanced scenarios.