Please send all the following information

• A detailed description of the given problem and its origin in verbal form to facilitate replication.

• The configuration file downloaded from the given BRI gateway.

• The version of the configuration tool that was used to configure the given BRI gateway

• List of AT commands ati3 and ati4 entered in the Terminal menu of the configuration tool or hyperterminal

• Full Trace of the given problem if possible to log the problem All this information will help us quickly diagnose and find a solution to your problem. Thank you for your understanding