2N Integration HUB
Avaya
Avaya is a U.S.-based global provider of business communications and collaboration technologies. With decades of presence in enterprise telephony, Avaya delivers solutions for IP telephony, contact centers, unified communications, and workforce collaboration across sectors, including finance, healthcare, government, hospitality, and large enterprises. Its flagship platform, the Avaya Aura® Platform, is Avaya's core communications platform delivering company-wide, people-centric collaboration and supporting full unified communications and contact center solutions for midsize to large enterprises. Avaya IP Office is Avaya's global midsize solution for enterprises, supporting up to 3,000 users at a single location with IP Office Select editions. For businesses with multiple locations, IP Office provides a powerful set of tools to help streamline operations, centralize management, and reduce the total cost of ownership for converged networks.
- Telephone & PBX
Integration with 2N products
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General Description
The integration between 2N IP Intercoms and Avaya communication platforms is based on standard SIP signalling, allowing 2N intercoms to operate as fully registered SIP endpoints within the Avaya telephony environment. Once registered, the intercom can place and receive calls to Avaya extensions, call groups, or other SIP endpoints, enabling seamless two-way communication between door intercoms and internal users.
The integration supports direct SIP registration, call establishment, and call routing through Avaya infrastructure without requiring additional middleware or proprietary gateways. This enables reliable operation, simplified deployment, and compatibility with enterprise-grade Avaya PBX systems for commercial, enterprise, and residential projects. Parallel calls can be implemented using Avaya ring groups or by registering the intercom to multiple SIP accounts.
Key features
- SIP registration of 2N IP intercoms on Avaya Aura and IP Office platforms
- Audio communication between 2N intercoms and Avaya SIP endpoints
- Video support on compatible Avaya SIP video clients
- DTMF-based remote door unlocking during active calls
- Flexible call routing using Avaya extensions, groups, and forwarding rules
- Support for centralized and multi-site Avaya deployments
- Secure SIP communication using enterprise-grade Avaya infrastructure
- Parallel call support using ring groups or multiple SIP registrations
Supported versions
2N FW version - Version 2.50/3.0Avaya HW/SW version - Version 10.0