My2N App
The My2N app has completely replaced the 2N® Mobile Video app.
Give your tenants a place they can stay in contact with no matter where they are. The My2N app allows them to answer video calls from IP intercoms remotely for a full overview of attempted visits. Plus – they’ll never miss a delivery again!
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- The most reliable solution on the market
- Round the clock surveillance
- Quick setup
- About
- Technical area
- Accessories
- SW Applications
- Sales Area
About
Features & Benefits
- The most reliable solution on the marketA video intercom installed at the entrance will be able to call the My2N app 99.98% of the time: it’s the most reliable video intercom-to-mobile calling solution you can offer your customers.
- Round the clock surveillanceUsing their mobile phone, users can see what is happening outside their door at any time. And with an external camera connected, they can even see around the corner.
- Quick setupYou don't need to know the SIP account, authentication proxy, or firmware version to set up calls. The My2N Management Platform makes it easy for anyone to manage the configuration.
- Remote functionsControl dozens of video intercoms and perform up to 4 actions remotely including opening doors, closing the car barrier, turning the lights on, or calling the elevator.
- 24/7 receptionDirect calls to receptionists, too, so that when they’re not at their desk they can answer the door using their mobile phone. Outside of business hours, a security guard can take over.
- More than just callsTenants will love the extra options My2N gives them: video surveillance before answering, call logs, or snapping photos during the call.
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Technical Parameters
| Mobile phone | |
| Operating system: | iOS 15 and later, or Android 8 and later |
| App: | My2N app installed |
| Internet connection: | Wi-Fi, 3G, 4G, 5G - with slower connections, the service may not work properly, or you may experience reduced video quality. |
| Video intercom | |
| Video intercom type: | 2N IP video intercom with camera, AXIS video intercom |
| 2N OS version: | 2.22 and later |
| Internet connection: | Internet connection via cable or SIM card (2N® LTE Verso) |
| Reliability | |
| Service reliability is 99.98% | |
| Limitations | |
| Maximum number of devices in one installation: | 500 |
| Maximum number of devices called from one speed dial button: | 5 |
| Price conditions | |
| Subscription: | cloud calling service from a video intercom to a mobile phone/tablet is subject to charges. You can purchase a subscription from your 2N hardware supplier or directly from the My2N Management Platform. |
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Typical Usage
Technical area 
Case Study
Example of Typical Connection
Technical Parameters
| Mobile phone | |
| Operating system: | iOS 15 and later, or Android 8 and later |
| App: | My2N app installed |
| Internet connection: | Wi-Fi, 3G, 4G, 5G - with slower connections, the service may not work properly, or you may experience reduced video quality. |
| Video intercom | |
| Video intercom type: | 2N IP video intercom with camera, AXIS video intercom |
| 2N OS version: | 2.22 and later |
| Internet connection: | Internet connection via cable or SIM card (2N® LTE Verso) |
| Reliability | |
| Service reliability is 99.98% | |
| Limitations | |
| Maximum number of devices in one installation: | 500 |
| Maximum number of devices called from one speed dial button: | 5 |
| Price conditions | |
| Subscription: | cloud calling service from a video intercom to a mobile phone/tablet is subject to charges. You can purchase a subscription from your 2N hardware supplier or directly from the My2N Management Platform. |
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Request information Selling Propositions
- The most reliable solution on the marketA video intercom installed at the entrance will be able to call the My2N app 99.98% of the time: it’s the most reliable video intercom-to-mobile calling solution you can offer your customers.
- Round the clock surveillanceUsing their mobile phone, users can see what is happening outside their door at any time. And with an external camera connected, they can even see around the corner.
- Quick setupYou don't need to know the SIP account, authentication proxy, or firmware version to set up calls. The My2N Management Platform makes it easy for anyone to manage the configuration.
- Remote functionsControl dozens of video intercoms and perform up to 4 actions remotely including opening doors, closing the car barrier, turning the lights on, or calling the elevator.
- 24/7 receptionDirect calls to receptionists, too, so that when they’re not at their desk they can answer the door using their mobile phone. Outside of business hours, a security guard can take over.
- More than just callsTenants will love the extra options My2N gives them: video surveillance before answering, call logs, or snapping photos during the call.
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Customer Success Stories
Award-Winning Retirement Village
Bournville Gardens Retirement Village offers both alternative and traditional care for people 55+. With 212 apartments, including 80 bed care home and health centre, it can provide a place for 300 residents. Due to the number of residents, retirement home employees and visitors, a fully - integrated intercom and access control system were a must. The integrator, Total Integrated Solutions, in cooperation with our partner CIE had to prepare and put in place an extremely user-friendly solution.
„Not only are the 2N products a fad of modern technology, but they are user-friendly enough to be used by elderly people. That makes them a perfect choice for the Bournville Gardens Retirement Village.“
Kevin Sherwood
Customer Success Stories
2N Access Control for Luxury Apartments
A building, once used as a hospital, in the centre of London was to be turned into 24 apartments. The building was intended for the high-end market, with requirements for luxury equipment and the latest technologies. Integration with a Control4 home automation systems and remote answering of calls from the door were a must. Finally, delivered by our partner CIE and installed by Imaginise, 2N products were implemented.
„I would certainly recommend the 2N system over the competition - it’s proved to have the scalability, the interface and the user-friendly applications that are second nature to people these days. It really is 21st Century technology.“
Noel O'Dowd
Customer Success Stories
Luxurious Villa Protected by 2N
The newly redeveloped house required a modern access system that would secure the entrances while acting as a luxurious component of the building as a whole.
„We responded to the owner’s requests and selected an access solution from 2N. This was especially due to the reliability of their products, elegant design of corresponding units and ease of installation. The result is a welcoming and intuitive user environment that matches the luxurious design of the villa.“
Andreas Furtner
Technical Parameters
| Mobile phone | |
| Operating system: | iOS 15 and later, or Android 8 and later |
| App: | My2N app installed |
| Internet connection: | Wi-Fi, 3G, 4G, 5G - with slower connections, the service may not work properly, or you may experience reduced video quality. |
| Video intercom | |
| Video intercom type: | 2N IP video intercom with camera, AXIS video intercom |
| 2N OS version: | 2.22 and later |
| Internet connection: | Internet connection via cable or SIM card (2N® LTE Verso) |
| Reliability | |
| Service reliability is 99.98% | |
| Limitations | |
| Maximum number of devices in one installation: | 500 |
| Maximum number of devices called from one speed dial button: | 5 |
| Price conditions | |
| Subscription: | cloud calling service from a video intercom to a mobile phone/tablet is subject to charges. You can purchase a subscription from your 2N hardware supplier or directly from the My2N Management Platform. |
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