Elevator Center - user rights and differences

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Managing access and responsibilities within the 2N Elevator Center is essential for maintaining a secure and efficient building environment. To make this easier, the platform defines several user roles, each with its own set of permissions. In this FAQ article, you’ll find a clear breakdown of these roles, with all user rights conveniently summarized in an accompanying table.   Devices: The Devices function is essentially the section where you manage all connected hardware within the system  User RoleTree Structure EditTree  Structure hidingAdd deviceAdd DevicesDevices EditDevices DetailSearchExportCompany AdminYes YesYesYesYesYesYesYesSpecialistYesYesYesYesYesYesYesYesOperatorNoNoNoNoNoNoNoNoCompany_viewerNoYesNoNoNoYesYesYes  User RoleBulk SearchBulk MoveAssign devices Bulk Operation ColumnsFiltersCompany AdminYesYesYesYesYesYesSpecialistYesYesYesYesYesYesOperatorNoNoNoNoNoNoCompany_viewerYesNoNoNoYesYes Device Type Settings: Device Type Settings are configuration options that apply to a specific category of devices rather than to a single device.  User RoleAdd SettingsEdit SettingsClear SettingsSearchCompany AdminYesYesYesYesSpecialistYesYesYesYesOperatorNoNoNoNoCompany_viewerNoNoNoNo  Templates:  Templates are predefined configuration sets that help you quickly apply consistent settings across multiple users, devices, or roles. User RoleAdd NewEditDownloadDeleteSearchCompany AdminYesYesYesYesYesSpecialistNoNoYesNoYesOperatorNoNoNoNoNoCompany_viewerNoNoNoNoNo Bulk Actions in Progress: Bulk Actions in Progress is a status area in the 2N Elevator Center that shows all large-scale operations currently being executed in the system.  User RoleAdd / Edit NoteCancelCompany AdminYesYesSpecialistYesYesOperatorNoNoCompany_viewerNoNo Bulk Actions History: Bulk Actions History is a log that shows all previously executed bulk operations within the 2N Elevator Center User RoleFiltersSearchExportCompany AdminYesYesYesSpecialistYesYesYesOperatorNoNoNoCompany_viewerNoNoNo   Active rescue sessions: Active Rescue Sessions is a section in the 2N Elevator Center that displays all ongoing emergency or rescue call sessions between an elevator device (such as an intercom) and an operator or monitoring center. User RoleSearchColumnsEnd SessionRescue Session DetailVideo StreamChatCompany AdminYesYesYesYesYesYesSpecialistYesYesYesYesYesYesOperatorYesYesNoYesYesYesCompany_viewerNoNoNoNoNoNo Rescue Sessions History:Rescue Sessions History is a log of all past emergency or rescue call sessions recorded in the 2N Elevator Center.  User RoleSearch 2ColumnsDetailPlay RecordingDownload recordingChat ExportCompany AdminYesYesYesYesYesYesSpecialistYesYesYesYesYesYesOperatorYesYesYesYesYesYesCompany_viewerNoNoNoNoNoNo   Chat Messages: Chat Messages is a section in the 2N Elevator Center where you can view and manage all text-based communication exchanged between operators and elevator devices during rescue User RoleCreateDeleteMessage EditMessage MoveExportLanguage SelectCompany AdminYesYesYesYesYesYesSpecialistYesYesYesYesYesYesOperatorNoNoNoNoYesYesCompany_viewerNoNoNoNoNoNo Users: The Users section in the 2N Elevator Center is where administrators can manage all system accounts, assign roles, and control access rights. User RoleUser ListCreateDeleteEdit OthersEdit myselfReset Password (Myself)Reset Password ( All)Resend InvitationSearchCompany AdminYes YesYesYesYesYesYesYesYesSpecialistYesNoNoNoNameYesNoNoYesOperatorNoNoNoNoNameYesNoNoNoCompany_viewerYesYesNoNoNameYesNoNoYes Notification Center: The Notification Center in the 2N Elevator Center is where all system alerts, warnings, and informational messages are collected and displayed User RoleCreateEditDeleteCompany AdminYesYesYesSpecialistYesYesYesOperatorNoNoNoCompany_viewerNoNoNo Partner Api Keys:The Partner API is a set of programmatic interfaces that allow external systems or applications to interact with the 2N Elevator Center.  User RoleCreateRevokeFiltersCompany AdminYesYesYesSpecialistNoNoNoOperatorNoNoNoCompany_viewerNoNoNo

Elevator Center - user rights and differences

Device Type Settings:

Device Type Settings are configuration options that apply to a specific category of devices rather than to a single device.

Templates:

Templates are predefined configuration sets that help you quickly apply consistent settings across multiple users, devices, or roles.

Bulk Actions in Progress:

Bulk Actions History:

Bulk Actions History is a log that shows all previously executed bulk operations within the 2N Elevator Center

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User Role	Tree Structure Edit	Tree Structure hiding	Add device	Add Devices	Devices Edit	Devices Detail	Search	Export
Company Admin	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Specialist	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Operator	No	No	No	No	No	No	No	No
Company_viewer	No	Yes	No	No	No	Yes	Yes	Yes

User Role	Bulk Search	Bulk Move	Assign devices	Bulk Operation	Columns	Filters
Company Admin	Yes	Yes	Yes	Yes	Yes	Yes
Specialist	Yes	Yes	Yes	Yes	Yes	Yes
Operator	No	No	No	No	No	No
Company_viewer	Yes	No	No	No	Yes	Yes

User Role	Add Settings	Edit Settings	Clear Settings	Search
Company Admin	Yes	Yes	Yes	Yes
Specialist	Yes	Yes	Yes	Yes
Operator	No	No	No	No
Company_viewer	No	No	No	No

User Role	Add New	Edit	Download	Delete	Search
Company Admin	Yes	Yes	Yes	Yes	Yes
Specialist	No	No	Yes	No	Yes
Operator	No	No	No	No	No
Company_viewer	No	No	No	No	No

User Role	Add / Edit Note	Cancel
Company Admin	Yes	Yes
Specialist	Yes	Yes
Operator	No	No
Company_viewer	No	No

User Role	Search 2	Columns	Detail	Play Recording	Download recording	Chat Export
Company Admin	Yes	Yes	Yes	Yes	Yes	Yes
Specialist	Yes	Yes	Yes	Yes	Yes	Yes
Operator	Yes	Yes	Yes	Yes	Yes	Yes
Company_viewer	No	No	No	No	No	No

User Role	Create	Delete	Message Edit	Message Move	Export	Language Select
Company Admin	Yes	Yes	Yes	Yes	Yes	Yes
Specialist	Yes	Yes	Yes	Yes	Yes	Yes
Operator	No	No	No	No	Yes	Yes
Company_viewer	No	No	No	No	No	No

User Role	User List	Create	Delete	Edit Others	Edit myself	Reset Password (Myself)	Reset Password ( All)	Resend Invitation	Search
Company Admin	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Specialist	Yes	No	No	No	Name	Yes	No	No	Yes
Operator	No	No	No	No	Name	Yes	No	No	No
Company_viewer	Yes	Yes	No	No	Name	Yes	No	No	Yes

User Role	Create	Revoke	Filters
Company Admin	Yes	Yes	Yes
Specialist	No	No	No
Operator	No	No	No
Company_viewer	No	No	No