The nerve centre of our access control solution is 2N Access Commander. Use it for managing access to the building and monitoring the status of 2N access devices in real time. Its intuitive user interface lets you set up the system quickly and delegate everyday activities directly to the customer.
 

The 2N Access Commander is distributed as an image for server installation (2N Access Commander Virtual Machine) or as a software pre-installed on mini-PC (2N Access Commander Box 2.0). Speaking about the first distribution option, it is important to note that a 64-bit VM machine will not run on a 32-bit processor; however, you may be able to run a 64-bit VM machine if you have a 64-bit processor but have installed a 32-bit host OS and your processor supports the right extensions.
 

Having installed the Access Commander virtual machine on your computer; it is possible that the machine may not start and you may encounter an error telling you that VT-x is disabled (or referencing a problem with AMD-V if you have an AMD CPU).
 

This means that the hardware acceleration settings required by the CPU to support virtualization are currently disabled in your BIOS. Since Access Commander runs in a virtual environment, your computer’s BIOS settings must be configured to allow virtualization.

General guide

Accessing a computer’s BIOS will differ from manufacturer to manufacturer. Additionally, the same manufacturer may implement different BIOS versions depending on the age or model of your computer.

• To access the BIOS, most computers offer a prompt to press a button/button combination to ‘enter setup’ in the first few seconds after turning on your computer. You will need to do this before your operating system begins to load. On some machines, this button/button combination will take you directly to the BIOS settings, on other machines you may encounter a ‘Setup Menu’ which will include an option to enter the BIOS.

• Then you should look for options labeled 'Virtualization Technology' or 'Intel® Virtualization Technology' under the 'CPU Configurations', 'System Configurations', 'Advanced' , 'Security'or 'Processor' tab and check if the option is enabled or disabled. Less commonly, you may find the settings within the 'Chipset' or 'Northbridge' or BIOS specific overclocking tab.

• If your computer doesn’t offer any options to access its BIOS before your OS loads then it is possible that it uses UEFI instead
  
  
  • On a UEFI-based computer, there is often no button press prompt before the OS loads. Instead, you will access these settings from within the OS. For a Windows system; hold down the Shift key as you click Restart in Windows to reboot straight to that menu.
    
    
  • To access the UEFI Firmware Settings, click the Troubleshoot tile, select Advanced Options, and select UEFI Firmware Settings. Click the Restart option afterward and your computer will reboot into its UEFI firmware settings screen.

Manufacturer-specific guide

Below is a list of the most common computer manufacturers and information regarding accessing the BIOS settings for each manufacturer.
Please click on the part you are interested in and it will be displayed for you.

Still seeing the error message?

If you have enabled these settings within the BIOS, but still seeing error messages from your virtualization software referencing VT-X or AMD-V, then it may be necessary to disable Hyper-V on your computer.
 

• Navigate to Control Panel - Programs and Features
  

• Click on Turn Windows features on or off 
  

• Un-check Hyper-V and confirm by clicking OK.